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Jim Higgins wrote:
On Tue, 5 Apr 2005 18:01:42 +0000 (UTC), in , "Time Teamer" wrote: "Ted Zieglar" wrote in message ... My recent purchase of a replacement power supply from Dell made for some amusing paperwork. Apparently, Dell is dead-set against giving you an invoice. I had the same situation when I purchased my last computer from Dell. You get lots of paperwork, but no invoice. I got an Order Confirmation, an Acknowledgement and ultimately, a Packing Slip. Each one of these documents had "THIS IS NOT AN INVOICE" stamped on it. Particularly amusing was the Acknowledgement, which had this line prominently printed in blue: "Please Review Important Terms & Conditions On the Reverse Side Of This Invoice" Oops! Looks like somebody goofed, since just below this sentence, in thick gray letters, was "THIS IS NOT AN INVOICE". And what's that "Invoice Number" doing in the upper right corner? If you ask for an invoice, you're told to go to the web site, which strikes me as peculiar: if Dell will send me an Order Confirmation, an Acknowledgement and a Packing Slip, surely they could spring for an Invoice? Anyway, if you look up your invoice number on the web site, you get your Acknowledgement...which says "THIS IS NOT AN INVOICE". Do you suppose Dell thinks that by not invoicing its customers it can save on taxes? Ted Zieglar tis a VAT shift and lets them juggle the sales figures. They should eventual release a FULL invoice. Perhaps also to suit certain sales quarters. ********! Very strange. I needed to send them a copy of my so-called invoice in order to receive a $50 rebate on their Extended Warranty offer. So I returned a copy of their Confirmation and did receive the rebate. Go figure. |
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