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Canon F50 printer/scanner/fax - problem using scanner
I know this isn't quite a printer question, but I'm hoping somebody
here has this printer and knows how to solve this problem. I just got it used for my parents. Their old fax machine / copier doesn't work any more, and they've been wanting a scanner as well. When I ran the setup program, it said it couldn't find any printer hooked up. I did a few things, and it eventually ran the setup utility. It did have an error message with one file (I should have written it down). Since then, it has printed fine, made copies, and printed directly from a scan. But when I try to scan via photoshop, it comes up with an error as soon as I choose preview or scan. The scanner starts to scan, and then the error comes up. It says a file is missing or corrupt, reinstall the software. I have tried to reinstall, and it goes back to the not connected problem and refuses to reinstall. I need to reinstall it to fix the file problem, but I can't get it to recognize that it is there, even though it will print just fine from various programs. Any suggestions? |
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