If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Boy am I dumb
I have the XPS generation 5. I purchased a hard drive from Dell. I
connected it to what I thought was Drive 1, turned on the Sata drive and just got "unknown Device". I either had the wrong hard drive or I thought it was no good. Please understand the Dimension XPS systems look very much different to any of the other systems I have. Well I used the Dell talk to system to explain my problem. That took a few minutes. They gave me XPS phone number and the numbers and words to say and have my express code to punch in. I got a gentlemen from India who spoke very clear English. In less then 10 minutes he had got the drive up and formatted. I never noticed there were 4 slots to put the blue cable in. I had used the #2 slot, but open up Sata Slot #1. I know I could have come to the news group and certainly got the answers from the Dell experts, but I thought with all the complaints about Dell's tech service I'd try them first. I'm a happy camper :-) By the way I also purchased another 1GB of memory. Got that in OK but you have to use 20 pounds of pressure. I'm old and that wasn't easy. Glad I bought the XPS G5. Maybe if you buy the best you get the best. Joan |
#2
|
|||
|
|||
Boy am I dumb
Joan,
Did you enable it in the BIOS? Have you partitioned it and formatted it? "Joan Hansen" wrote in message news:Iu9Af.1518$oG.630@dukeread09... I have the XPS generation 5. I purchased a hard drive from Dell. I connected it to what I thought was Drive 1, turned on the Sata drive and just got "unknown Device". I either had the wrong hard drive or I thought it was no good. Please understand the Dimension XPS systems look very much different to any of the other systems I have. Well I used the Dell talk to system to explain my problem. That took a few minutes. They gave me XPS phone number and the numbers and words to say and have my express code to punch in. I got a gentlemen from India who spoke very clear English. In less then 10 minutes he had got the drive up and formatted. I never noticed there were 4 slots to put the blue cable in. I had used the #2 slot, but open up Sata Slot #1. I know I could have come to the news group and certainly got the answers from the Dell experts, but I thought with all the complaints about Dell's tech service I'd try them first. I'm a happy camper :-) By the way I also purchased another 1GB of memory. Got that in OK but you have to use 20 pounds of pressure. I'm old and that wasn't easy. Glad I bought the XPS G5. Maybe if you buy the best you get the best. Joan |
#3
|
|||
|
|||
Boy am I dumb
Joan Hansen wrote:
I have the XPS generation 5. I purchased a hard drive from Dell. I connected it to what I thought was Drive 1, turned on the Sata drive and just got "unknown Device". I either had the wrong hard drive or I thought it was no good. Please understand the Dimension XPS systems look very much different to any of the other systems I have. Well I used the Dell talk to system to explain my problem. That took a few minutes. They gave me XPS phone number and the numbers and words to say and have my express code to punch in. I got a gentlemen from India who spoke very clear English. In less then 10 minutes he had got the drive up and formatted. I never noticed there were 4 slots to put the blue cable in. I had used the #2 slot, but open up Sata Slot #1. I know I could have come to the news group and certainly got the answers from the Dell experts, but I thought with all the complaints about Dell's tech service I'd try them first. I'm a happy camper :-) By the way I also purchased another 1GB of memory. Got that in OK but you have to use 20 pounds of pressure. I'm old and that wasn't easy. Glad I bought the XPS G5. Maybe if you buy the best you get the best. Joan Don't let that bother you, I have built many systems, but when I received my E510 I looked inside and it hit me. All the cables were just long enough to reach there component. I had to buy extension cables to install my media reader/floppy. I sat there for 40 minutes just looking like a deer in headlights. Also I want to put another SATA drive in and found the power cable is set up to just reach another drive, I just hope the next drive is not a millimeter off or I am stuck. |
#4
|
|||
|
|||
Boy am I dumb
Yes, but I enabled the wrong one. The Dell Tech walked me thru it and
it is now partitioned and formatted. Joan WSZsr wrote: Joan, Did you enable it in the BIOS? Have you partitioned it and formatted it? "Joan Hansen" wrote in message news:Iu9Af.1518$oG.630@dukeread09... I have the XPS generation 5. I purchased a hard drive from Dell. I connected it to what I thought was Drive 1, turned on the Sata drive and just got "unknown Device". I either had the wrong hard drive or I thought it was no good. Please understand the Dimension XPS systems look very much different to any of the other systems I have. Well I used the Dell talk to system to explain my problem. That took a few minutes. They gave me XPS phone number and the numbers and words to say and have my express code to punch in. I got a gentlemen from India who spoke very clear English. In less then 10 minutes he had got the drive up and formatted. I never noticed there were 4 slots to put the blue cable in. I had used the #2 slot, but open up Sata Slot #1. I know I could have come to the news group and certainly got the answers from the Dell experts, but I thought with all the complaints about Dell's tech service I'd try them first. I'm a happy camper :-) By the way I also purchased another 1GB of memory. Got that in OK but you have to use 20 pounds of pressure. I'm old and that wasn't easy. Glad I bought the XPS G5. Maybe if you buy the best you get the best. Joan |
#5
|
|||
|
|||
Boy am I dumb
Joel wrote:
Joan Hansen wrote: I have the XPS generation 5. I purchased a hard drive from Dell. I connected it to what I thought was Drive 1, turned on the Sata drive and just got "unknown Device". I either had the wrong hard drive or I thought it was no good. Please understand the Dimension XPS systems look very much different to any of the other systems I have. Well I used the Dell talk to system to explain my problem. That took a few minutes. They gave me XPS phone number and the numbers and words to say and have my express code to punch in. I got a gentlemen from India who spoke very clear English. In less then 10 minutes he had got the drive up and formatted. I never noticed there were 4 slots to put the blue cable in. I had used the #2 slot, but open up Sata Slot #1. I know I could have come to the news group and certainly got the answers from the Dell experts, but I thought with all the complaints about Dell's tech service I'd try them first. I'm a happy camper :-) By the way I also purchased another 1GB of memory. Got that in OK but you have to use 20 pounds of pressure. I'm old and that wasn't easy. Glad I bought the XPS G5. Maybe if you buy the best you get the best. Joan Don't let that bother you, I have built many systems, but when I received my E510 I looked inside and it hit me. All the cables were just long enough to reach there component. I had to buy extension cables to install my media reader/floppy. I sat there for 40 minutes just looking like a deer in headlights. Also I want to put another SATA drive in and found the power cable is set up to just reach another drive, I just hope the next drive is not a millimeter off or I am stuck. I know just how you feel. Mine was an easier fix but if I installed another hard drive I don't know where the power cable is. I only see one. The blue SATA cables would be long enough the reach the outlet. |
#6
|
|||
|
|||
Boy am I dumb
Joan Hansen wrote:
Joel wrote: Joan Hansen wrote: I have the XPS generation 5. I purchased a hard drive from Dell. I connected it to what I thought was Drive 1, turned on the Sata drive and just got "unknown Device". I either had the wrong hard drive or I thought it was no good. Please understand the Dimension XPS systems look very much different to any of the other systems I have. Well I used the Dell talk to system to explain my problem. That took a few minutes. They gave me XPS phone number and the numbers and words to say and have my express code to punch in. I got a gentlemen from India who spoke very clear English. In less then 10 minutes he had got the drive up and formatted. I never noticed there were 4 slots to put the blue cable in. I had used the #2 slot, but open up Sata Slot #1. I know I could have come to the news group and certainly got the answers from the Dell experts, but I thought with all the complaints about Dell's tech service I'd try them first. I'm a happy camper :-) By the way I also purchased another 1GB of memory. Got that in OK but you have to use 20 pounds of pressure. I'm old and that wasn't easy. Glad I bought the XPS G5. Maybe if you buy the best you get the best. Joan Don't let that bother you, I have built many systems, but when I received my E510 I looked inside and it hit me. All the cables were just long enough to reach there component. I had to buy extension cables to install my media reader/floppy. I sat there for 40 minutes just looking like a deer in headlights. Also I want to put another SATA drive in and found the power cable is set up to just reach another drive, I just hope the next drive is not a millimeter off or I am stuck. I know just how you feel. Mine was an easier fix but if I installed another hard drive I don't know where the power cable is. I only see one. The blue SATA cables would be long enough the reach the outlet. I got my network back. :-) Yippee |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
new card dumb question | Dave | Nvidia Videocards | 5 | May 13th 05 10:43 AM |
Is this true about Canon printhead? | Patrick | Printers | 85 | May 11th 05 06:41 PM |
Dumb question - SB Irda + uses | David Illingworth-Young | Creative Sound Blaster Cards | 2 | March 7th 05 09:13 AM |
Dumb CPU question | sticks | General | 1 | June 21st 04 11:14 PM |
Dumb questions... | Impmon | Printers | 0 | April 30th 04 07:59 AM |