Dead hard drive?

On May 24, 9:28 pm, kony wrote:
On Sat, 24 May 2008 16:54:44 -0700 (PDT), jflash

wrote:
Thank you for encouraging me to check on warranty. It is still under
warranty, so if I can work out how to pack the thing (Seagate's
instructions are decidedly cryptic), then I'll only be out $20 (or
however much shipping costs) instead of the $60 for a new drive.

Do you have a spare HDD box w/packing around? I pretty much
ignore packing instructions and just put the drive in an
antistatic bag, in the clamshell plastic that fits w/o
movement in an outer cardboard box a drive shipped in, then
toss that into a larger box with peanuts all around the
inner box, and put the RMA # on the outer shipping label or
write it on a separate label, or both. In other words it's
returned how it arrived, plus the typical shipper
stipulation of space between inner box and outer box.

Can't say that I do have a spare box lying around. Actually, this is
the only drive I've ever bought by itself, and even it didn't come in
a box. I bought it at the local computer shop who had it just in the
antistatic bag and not in a box.

On Sat, 24 May 2008 19:42:51 -0700 (PDT), jflash
wrote:

On May 24, 9:28 pm, kony wrote:
On Sat, 24 May 2008 16:54:44 -0700 (PDT), jflash

wrote:
Thank you for encouraging me to check on warranty. It is still under
warranty, so if I can work out how to pack the thing (Seagate's
instructions are decidedly cryptic), then I'll only be out $20 (or
however much shipping costs) instead of the $60 for a new drive.

Do you have a spare HDD box w/packing around? I pretty much
ignore packing instructions and just put the drive in an
antistatic bag, in the clamshell plastic that fits w/o
movement in an outer cardboard box a drive shipped in, then
toss that into a larger box with peanuts all around the
inner box, and put the RMA # on the outer shipping label or
write it on a separate label, or both. In other words it's
returned how it arrived, plus the typical shipper
stipulation of space between inner box and outer box.

Can't say that I do have a spare box lying around. Actually, this is
the only drive I've ever bought by itself, and even it didn't come in
a box. I bought it at the local computer shop who had it just in the
antistatic bag and not in a box.

Ask the shop for a box w/ original packing, they're probably
throwing away several a week.

On May 25, 12:29*am, kony wrote:
On Sat, 24 May 2008 19:42:51 -0700 (PDT), jflash





wrote:
On May 24, 9:28 pm, kony wrote:
On Sat, 24 May 2008 16:54:44 -0700 (PDT), jflash

wrote:
Thank you for encouraging me to check on warranty. It is still under
warranty, so if I can work out how to pack the thing (Seagate's
instructions are decidedly cryptic), then I'll only be out $20 (or
however much shipping costs) instead of the $60 for a new drive.

Do you have a spare HDD box w/packing around? *I pretty much
ignore packing instructions and just put the drive in an
antistatic bag, in the clamshell plastic that fits w/o
movement in an outer cardboard box a drive shipped in, then
toss that into a larger box with peanuts all around the
inner box, and put the RMA # on the outer shipping label or
write it on a separate label, or both. *In other words it's
returned how it arrived, plus the typical shipper
stipulation of space between inner box and outer box.

Can't say that I do have a spare box lying around. Actually, this is
the only drive I've ever bought by itself, and even it didn't come in
a box. I bought it at the local computer shop who had it just in the
antistatic bag and not in a box.

Ask the shop for a box w/ original packing, they're probably
throwing away several a week.- Hide quoted text -

- Show quoted text -

I may try that. Problem is that the shop is half an hour away, but I'd
imagine some place closer may have some as well.

"jflash" wrote in message
...
On May 25, 12:29 am, kony wrote:
On Sat, 24 May 2008 19:42:51 -0700 (PDT), jflash





wrote:
On May 24, 9:28 pm, kony wrote:
On Sat, 24 May 2008 16:54:44 -0700 (PDT), jflash

wrote:
Thank you for encouraging me to check on warranty. It is still under
warranty, so if I can work out how to pack the thing (Seagate's
instructions are decidedly cryptic), then I'll only be out $20 (or
however much shipping costs) instead of the $60 for a new drive.

Do you have a spare HDD box w/packing around? I pretty much
ignore packing instructions and just put the drive in an
antistatic bag, in the clamshell plastic that fits w/o
movement in an outer cardboard box a drive shipped in, then
toss that into a larger box with peanuts all around the
inner box, and put the RMA # on the outer shipping label or
write it on a separate label, or both. In other words it's
returned how it arrived, plus the typical shipper
stipulation of space between inner box and outer box.

Can't say that I do have a spare box lying around. Actually, this is
the only drive I've ever bought by itself, and even it didn't come in
a box. I bought it at the local computer shop who had it just in the
antistatic bag and not in a box.

Ask the shop for a box w/ original packing, they're probably
throwing away several a week.- Hide quoted text -

- Show quoted text -

I may try that. Problem is that the shop is half an hour away, but I'd
imagine some place closer may have some as well.


The packing is not terribly critical...
Just as long as it's well padded and wrapped
in some non-static material you should be OK.

BTW: It's worth it to pay the extra few cents or dollar
to get confirmed shipping from the post office.

I did end up with one drive that got lost...
but had no way to trace it.