If only online PC shops where like viking-direct

"Dr Teeth" wrote in message
...
On Thu, 24 Mar 2005 18:26:00 +0000, Geoffrey
wrote:

I'll second the compliments to SVP.

And I'll third them.

1) They once sent me some 48x disks that would only write at 40x. They
sent me others that did write at 48, and did not ask for the others
back.

2) _Top notch_ customer service. Asked if they could tell me what
silver-top printable DVDs looked like when printed. They sent me a
sample of three to try.

3) Made BIG mistake of using Novatech for some cheap DVDs...managed to
get some disks with (I strongly suspect) fake dye info.

They are my preferred supplier for anything that they stock.

--
Cheers,

Guy

I like them too, Though I'm not a big buyer What I do buy is not only good
value but delivered quickly. I cant praise the complaints service as I have
never needed to use it

"Ian McNeill" wrote in message
news
Vittorio Janus wrote:

On Thu, 24 Mar 2005 01:52:02 +0000, m wrote:

It struck me today that online suppliers really have no excuse for their
shoddy customer services, or lack of "human" support, or constantly
failed delivery promises.

I deal with viking-direct, supplier of office consumables and equipment,
on a weekly basis for our office supplies ( I have absolutely no
connection with Viking). Virtually without exception, if I order 1 day,
I get it the next. I recently had a problem, order 1 item, and the next
day a different item arrived. The supplied invoice had the correct part
number, but that was not what was delivered. First time in ages I had to

To be fair to the online computer suppliers though, Viking have a very
much larger gross profit margin to work with. They target the SME
market for whom service & reliability is everything, price a fair way
behind. It's not uncommon for basic items to cost more than my local
Stationary Box.

A few people have commented that Viking prices are expensive. I've
checked around a LOT, and when they do specials on an item, i can't beat
them. I used them for padded envelopes, and photocopy paper, and some
labels etc. For small orders, with free next day delivery, I find they
are he cheapest around, especially if you bulk buy when the specials are
on. Ok, I live in a small rural town, and so I only have online options
for a range of stationary, perhaps the large shop based stationers can
beat them for price.

You dont check hard enough, there packaging, especially bubble wrap and
jiffybags are a major rip off, not compared to wh Smiths maybe but to a
company who specialise in packing they are, depends how much you buy. We had
a rep in onece who showed us the difference in their prices and free
delivery most people offer if you have an account with them

andy

"Essex Computers" -dotcom wrote:
depends how much you buy.
I though I just said that

and free delivery most people offer if you have an account with them

Name me 5 that do it to Northern Ireland for orders over £35 ?

wrote in message
...
"Essex Computers" -dotcom wrote:
depends how much you buy.
I though I just said that

and free delivery most people offer if you have an account with them

Name me 5 that do it to Northern Ireland for orders over £35 ?

Where did that come from, Northern Ireland is not part of Mainland UK so
what has that got to do with it, if you want it cheap then move, preferably
to Scotland

You lot get other things for jack ****