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#1
April 21st 04, 05:02 PM
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Well done Samsung
Had a problem with a samsung 616t dvd drive. All attempts to rectify the
problem failed, so I emailed samsung and after a few short emails an RMA was arranged. Despatched to their uk samsung dept. 19/4/04 and recieved today 21/4/04 with acknowledgement. 1 hour after confirmation of reciept I was advised that a replacement was being despatched via UPS sameday. All I can say is, if you have a problem with hardware contact the manufacturer, you never know just how helpful some can be :~) -- For sale : Grey matter , often referred to as a brain. This one is in mint condition and smooth as a babies bum......offers ? 
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