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#1
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HP 3600n resetting to factory settings?
I have managed to select chinese language during initial setup of Color Laser Jet 3600n. Now, after power up, I am presented with chracters I can not understand at all. I can print and access printer by network, but this can change just JetAdmin (Print Server) language. I would like to change panel manus to english or something more readable. I suppose there should be some kind of cold reset, or reset to factory settings, but there is no such information in manuals, and even HP chat service has not helped me. Is there hope, or should I try to find some chinese fellows with tehnical knowladge? |
#2
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HP 3600n resetting to factory settings?
Mirko wrote:
I have managed to select chinese language during initial setup of Color Laser Jet 3600n. Now, after power up, I am presented with chracters I can not understand at all. I can print and access printer by network, but this can change just JetAdmin (Print Server) language. I would like to change panel manus to english or something more readable. I suppose there should be some kind of cold reset, or reset to factory settings, but there is no such information in manuals, and even HP chat service has not helped me. Is there hope, or should I try to find some chinese fellows with tehnical knowladge? just played with mine. here's the instructions (may differ, give it a shot :P) 1. Press tick. 2. Press down twice. 3. Press tick. 4. Press down twice. 5. Press tick. 6. Press down 13 times. 7. Press tick. You should now be at Language Select. good luck |
#3
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HP 3600n resetting to factory settings?
I do have onother clj3600n on another location (not close to actual
one), so I can try with english setup from the start. If all paths in all languages are organized in the same way, and if english is 13 times down in chinese lenguage selection this should do the trick, but... Acording to HP manual, proccessing of language selection should start with pressing Menu ? It would be much better to have some way of reseting printer to the state that it was before first power up! Usually there are procedures to do just that, sometimes they are not described in usual documentation, but support should knew them... It seems to me that HP might have forgoten cold reset/reset to factory settings in the case of clj3600n? |
#4
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HP 3600n resetting to factory settings?
"Mirko" wrote:
I do have onother clj3600n on another location (not close to actual one), so I can try with english setup from the start. If all paths in all languages are organized in the same way, and if english is 13 times down in chinese lenguage selection this should do the trick, but... Acording to HP manual, proccessing of language selection should start with pressing Menu ? It would be much better to have some way of reseting printer to the state that it was before first power up! Usually there are procedures to do just that, sometimes they are not described in usual documentation, but support should knew them... It seems to me that HP might have forgoten cold reset/reset to factory settings in the case of clj3600n? This is the cold Reset procedure for the 3500, I don't have the 3600 manual but this may work. *Caution* - if this printer is networked you must power off and remove the EIO (JetDirect) card before you do a cold reset or you will lose the network addressing. 1 Turn the printer on. 2 As the printer performs its power-on sequence, press and hold "tick" until all three lights on the control panel are lit. 3 When SELECT LANGUAGE appears on the display, press "up" until COLD RESET appears on the display. 4 Press "tick" . The printer will perform a cold reset and then continue its power-on sequence. NOTE: When you get SELECT LANGUAGE at step 3 you may be able to press "tick" and then then "up" or "down" to select English, I'm not sure. Tony |
#5
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HP 3600n resetting to factory settings?
I am not sure if network card is removable!? I have tried activating
cold reset with this procedure, but no use. At which point of power-on sequence should "tick" be pressed? If it is possible to change language without cold reset it would be even better... |
#6
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HP 3600n resetting to factory settings?
Mirko wrote:
I am not sure if network card is removable!? I have tried activating cold reset with this procedure, but no use. At which point of power-on sequence should "tick" be pressed? If it is possible to change language without cold reset it would be even better... sorry - menu first instead of tick first on mine. not sure if mine work but..give it a try :P good luck |
#7
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HP 3600n resetting to factory settings?
OK I fixed it! Not with "blind counting", but with modified "cold reset" feature. Although I trained "blind counting" on another (new) printer of same type, on chinese menu seems there is no same order of items! So I tried again "cold reset", this time presing "tick" while the memory was conting. After displaying "SELECT LANGUAGE" I tried to change language several ways, but was given a chanse to change to some chinese characters, until eventually I press question mark, which show me option off english finally. As I "cold reseted" machine, network address was changed to factory (192.0.0.192), which I have changed by accessing network setup with Internet explorer. I had to connect my computer by changing network address to 192.0.0.n (n any number lower than 255, and not 192 or 0). David & Tony, I thank you for your help! Mirko |
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