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#1
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trouble installing hp deskjet 420
I had an old pc with windows 98 and I was using a hp DeskJet 420 without
problems. I recently bought a pc with XP preinstalled and tried to install the hp. I couldn't find the installation disks and so went onto the hp website to download the drivers. It says that it already got the drivers on XP. XP does detect the printer but keeps asking for the XP disks - which I don't have! If I don't have the XP disks how can I install the printer? Can the files that are on the XP disk available elsewhere? Peter |
#2
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trouble installing hp deskjet 420
"Peter Brown" wrote:
I had an old pc with windows 98 and I was using a hp DeskJet 420 without problems. I recently bought a pc with XP preinstalled and tried to install the hp. I couldn't find the installation disks and so went onto the hp website to download the drivers. It says that it already got the drivers on XP. XP does detect the printer but keeps asking for the XP disks - which I don't have! If I don't have the XP disks how can I install the printer? Can the files that are on the XP disk available elsewhere? Peter Peter Did you get a recovery disk with your PC? If so, you should be able to use that disk when XP asks for the XP disks. Tony |
#3
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trouble installing hp deskjet 420
No. To be honest the printer is old, but will this happen with any printer
that I buy? "Tony" wrote in message news "Peter Brown" wrote: I had an old pc with windows 98 and I was using a hp DeskJet 420 without problems. I recently bought a pc with XP preinstalled and tried to install the hp. I couldn't find the installation disks and so went onto the hp website to download the drivers. It says that it already got the drivers on XP. XP does detect the printer but keeps asking for the XP disks - which I don't have! If I don't have the XP disks how can I install the printer? Can the files that are on the XP disk available elsewhere? Peter Peter Did you get a recovery disk with your PC? If so, you should be able to use that disk when XP asks for the XP disks. Tony |
#4
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trouble installing hp deskjet 420
Peter
It shouldn't happen with modern printers, but if you don't have an XP disk or a recovery disk then some printers that are natively supported by WinXP will be a problem to install. Sometimes the disk is requested and sometimes it is not. If the PC you bought has a recovery partition you may be able to point the install program there, it is worth a try. Alternatively do you know anybody with an XP disk? There is nothing illegal about using their disk to help you install a printer driver? Tony "Peter Brown" wrote: No. To be honest the printer is old, but will this happen with any printer that I buy? "Tony" wrote in message news "Peter Brown" wrote: I had an old pc with windows 98 and I was using a hp DeskJet 420 without problems. I recently bought a pc with XP preinstalled and tried to install the hp. I couldn't find the installation disks and so went onto the hp website to download the drivers. It says that it already got the drivers on XP. XP does detect the printer but keeps asking for the XP disks - which I don't have! If I don't have the XP disks how can I install the printer? Can the files that are on the XP disk available elsewhere? Peter Peter Did you get a recovery disk with your PC? If so, you should be able to use that disk when XP asks for the XP disks. Tony |
#5
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trouble installing hp deskjet 420
"Peter Brown" wrote in
: No. To be honest the printer is old, but will this happen with any printer that I buy? Likely. |
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