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#1
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Can't add usb printer (Expert help needed)
When going to the "add printer" the USB printer ports do not show
under "use the following port" or as an option under "create a new port" I've tested the USB with other devices without problems. The laptop is a year old running XP with SP3. I know the fix is in the registry I'm just not sure how exactly. |
#2
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Can't add usb printer (Expert help needed)
"davidg35" wrote in message ... When going to the "add printer" the USB printer ports do not show under "use the following port" or as an option under "create a new port" I've tested the USB with other devices without problems. The laptop is a year old running XP with SP3. I know the fix is in the registry I'm just not sure how exactly. What happens when you attempt to use the installation software for the printer? If Windows already has a driver for the printer does any message come up saying Windows has found a plug and play printer? Have you tried a different cable and does the printer work on another system? -- Jan Alter or |
#3
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Can't add usb printer (Expert help needed)
On Jun 7, 3:47*pm, "Jan Alter" wrote:
"davidg35" wrote in message ... When going to the "add printer" the USB printer ports do not show under "use the following port" or as an option under "create a new port" *I've tested the USB with other devices without problems. *The laptop is a year old running XP with SP3. *I know the fix is in the registry I'm just not sure how exactly. What happens when you attempt to use the installation software for the printer? If Windows already has a driver for the printer does any message come up saying Windows has found a plug and play printer? Have you tried a different cable and does the printer work on another system? -- Jan Alter or Thanks, printer and cable are good. Software loads and says errors with installation, uninstall and reinstall. printer is seen for plug and play. |
#4
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Can't add usb printer (Expert help needed)
"davidg35" wrote in message ... On Jun 7, 3:47 pm, "Jan Alter" wrote: "davidg35" wrote in message ... When going to the "add printer" the USB printer ports do not show under "use the following port" or as an option under "create a new port" I've tested the USB with other devices without problems. The laptop is a year old running XP with SP3. I know the fix is in the registry I'm just not sure how exactly. What happens when you attempt to use the installation software for the printer? If Windows already has a driver for the printer does any message come up saying Windows has found a plug and play printer? Have you tried a different cable and does the printer work on another system? -- Jan Alter or Thanks, printer and cable are good. Software loads and says errors with installation, uninstall and reinstall. printer is seen for plug and play. What are the errors? What is the printer make and model? Do you have the newest install program for the printer from the manufacturer? In the system file under hardware are all devices working? Any yellow exclamation marks? Bfore and after the install attempt? |
#5
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Can't add usb printer (Expert help needed)
On Jun 7, 2:36 pm, davidg35 wrote:
When going to the "add printer" the USB printer ports do not show under "use the following port" or as an option under "create a new port" I've tested the USB with other devices without problems. The laptop is a year old running XP with SP3. I know the fix is in the registry I'm just not sure how exactly. If you are "just not sure how", then you don't know where the fix is do you? I'd suggest downloading the correct software to a separate folder and running the install from there. Remove everything present now and unplug the printer from the computer before running the software, unless advised otherwise by any "read" files in the download package. And gee, somebody might have had this problem before if they only knew what printer this is. No, please don't tell us. |
#6
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Can't add usb printer (Expert help needed)
On Jun 8, 6:35 am, Al Bundy wrote:
On Jun 7, 2:36 pm, davidg35 wrote: When going to the "add printer" the USB printer ports do not show under "use the following port" or as an option under "create a new port" I've tested the USB with other devices without problems. The laptop is a year old running XP with SP3. I know the fix is in the registry I'm just not sure how exactly. If you are "just not sure how", then you don't know where the fix is do you? I'd suggest downloading the correct software to a separate folder and running the install from there. Remove everything present now and unplug the printer from the computer before running the software, unless advised otherwise by any "read" files in the download package. And gee, somebody might have had this problem before if they only knew what printer this is. No, please don't tell us. Get another cup of coffee, Al! |
#7
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Can't add usb printer (Expert help needed)
On Jun 8, 4:35*am, Al Bundy wrote:
On Jun 7, 2:36 pm, davidg35 wrote: When going to the "add printer" the USB printer ports do not show under "use the following port" or as an option under "create a new port" *I've tested the USB with other devices without problems. *The laptop is a year old running XP with SP3. *I know the fix is in the registry I'm just not sure how exactly. If you are "just not sure how", then you don't know where the fix is do you? I'd suggest downloading the correct software to a separate folder and running the install from there. Remove everything present now and unplug the printer from the computer before running the software, unless advised otherwise by any "read" files in the download package. And gee, somebody might have had this problem before if they only knew what printer this is. No, please don't tell us. The printer installs fine on another PC the problem AI'm having is creating a USB Printer port, I had a similiar problem when I had to go into the registry to create standard tcp/ip port on the PC. The lexmark X3430 all in one software is not creating the USB printer port, since it appears somehow it was disabled in the registry previously. |
#8
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Can't add usb printer (Expert help needed)
"davidg35" wrote in message ... On Jun 8, 4:35 am, Al Bundy wrote: On Jun 7, 2:36 pm, davidg35 wrote: When going to the "add printer" the USB printer ports do not show under "use the following port" or as an option under "create a new port" I've tested the USB with other devices without problems. The laptop is a year old running XP with SP3. I know the fix is in the registry I'm just not sure how exactly. If you are "just not sure how", then you don't know where the fix is do you? I'd suggest downloading the correct software to a separate folder and running the install from there. Remove everything present now and unplug the printer from the computer before running the software, unless advised otherwise by any "read" files in the download package. And gee, somebody might have had this problem before if they only knew what printer this is. No, please don't tell us. The printer installs fine on another PC the problem AI'm having is creating a USB Printer port, I had a similiar problem when I had to go into the registry to create standard tcp/ip port on the PC. The lexmark X3430 all in one software is not creating the USB printer port, since it appears somehow it was disabled in the registry previously. In order of progression: 1. Go to control panel and remove all USB ports through the System Folder. Reboot and try installing printer again after the ports are found. 2. Reinstall mb chipset drivers after first going to mb manufacturer website and seeing if there is a new updated version of the drivers. Reboot and try reinstalling printer again. 3. Back up all data Repair install of Windows Try installing printer again 4. Wipe drive, install Windows fresh -- Jan Alter or |
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