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#11
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"Niel Humphreys" wrote:
Strange, I ship around 20-30 consignments a week using Citylink and have not had a delivery fail more than twice in what has to be the last 2 years. From my experience I would say you are very unlucky. Add me to the list of "unlucky" people. They did actually manage to deliver *one* parcel successfully a few months ago; until then my local depot had a *100%* failure rate delivering to my address! -- iv Paul iv |
#12
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Niel Humphreys wrote:
Strange, I ship around 20-30 consignments a week using Citylink and have not had a delivery fail more than twice in what has to be the last 2 years. From my experience I would say you are very unlucky. Oh dear. I've had to return a TFT to Acer under warranty - they use CityLink. They gave me the CityLink number to call and arrange to collection and to be fair they turned up when they said they would but now I'm worried about whether I'll get the thing delivered back without me needing to take a 30 or 50 mile round trip, depending whether the CityLink depot is in Bristol or Swindon, to collect it :-( Parish |
#13
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I always get stuff delivered to my work address and have never had a
problem. Ebuyer let you specify an alternative delivery address after your first order has completed OK. -- LSR |
#14
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"Elessar" wrote in message ... I always get stuff delivered to my work address and have never had a problem. Ebuyer let you specify an alternative delivery address after your first order has completed OK. -- LSR I could specify a work address - if I knew which part of the country I'd be in when ebuyer tell me when they will deliver. Anyway, its not the location that is the problem, its the fact that they did not deliver the parcel *anywhere* yesterday. The parcel arrived today, at about 1pm, and when I opened the door, I said, 'I guess I missed you yesterday' The delivery guy said, 'Yup, you did.' I repeated '*I* missed *you*, did I?' When he heard the emphasis I placed on the 'I', he looked at me, saw the game was up, and made the excuse... 'I tried to deliver yesterday, but when I got here, I realised the parcel was not on the van.' So either incompetent, or a liar - take your pick. Regards, Darren |
#15
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"mrjolly" wrote in message news:
The thing is, they didn't call. They also didn't 'Card' me. I have 2 dogs which bark whenever anyone approaches the front door - so even if I'm asleep, the dogs wake me up. The dogs barked at 9:30 when the Postman delivered mail. They haven't made a peep since. That's terrible. The poor dogs didn't get a walk all day?! |
#16
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"mrjolly" wrote in message
-service-com... "Elessar" wrote in message ... I always get stuff delivered to my work address and have never had a problem. Ebuyer let you specify an alternative delivery address after your first order has completed OK. -- LSR I could specify a work address - if I knew which part of the country I'd be in when ebuyer tell me when they will deliver. Anyway, its not the location that is the problem, its the fact that they did not deliver the parcel *anywhere* yesterday. The parcel arrived today, at about 1pm, and when I opened the door, I said, 'I guess I missed you yesterday' The delivery guy said, 'Yup, you did.' I repeated '*I* missed *you*, did I?' When he heard the emphasis I placed on the 'I', he looked at me, saw the game was up, and made the excuse... 'I tried to deliver yesterday, but when I got here, I realised the parcel was not on the van.' So either incompetent, or a liar - take your pick. Regards, Darren I apparently got carded on Thursday also, still have to find it..... Unfortunately I didn't realise this supposedly had happened until about 4.30pm this afternoon. After a phonecall with the local branch (Belfast) was told that on Thursday no one was in. When I told them that this strange as both my mother and sister where in the house all day (they also had a barking dog to alert them to any visitors) they said it was possible that the driver had called at the wrong house. I told them this was also strange as he had choice of four houses on the road and the occupants would have let us know if they had been carded by mistake. They did check with the driver and see where he was. Apparently the driver wasn't going to make the delivery today as he had been held up earlier. He did offer to meet someone at a location to hand over the item even though it would be further to travel to than the delivery address (he would also have passed the delivery address going to and from this location). When I pointed this out I was told he couldn't deliver it to the house. I gave up at this point. I now have to wait to Monday and see if they can deliver this time or what imaginative excuse they can come up with. I'll also be informing Scan about this although I doubt it will do much good. |
#17
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"mrjolly" wrote in message -service-com... "Elessar" wrote in message ... I always get stuff delivered to my work address and have never had a problem. Ebuyer let you specify an alternative delivery address after your first order has completed OK. -- LSR I could specify a work address - if I knew which part of the country I'd be in when ebuyer tell me when they will deliver. Anyway, its not the location that is the problem, its the fact that they did not deliver the parcel *anywhere* yesterday. The parcel arrived today, at about 1pm, and when I opened the door, I said, 'I guess I missed you yesterday' The delivery guy said, 'Yup, you did.' I repeated '*I* missed *you*, did I?' When he heard the emphasis I placed on the 'I', he looked at me, saw the game was up, and made the excuse... 'I tried to deliver yesterday, but when I got here, I realised the parcel was not on the van.' So either incompetent, or a liar - take your pick. BOTH |
#18
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JULIAN HALES wrote:
told me i had no letterbox after knocking and carded.....they didnt. full of BS now i wil never deal wit a co that used ****tylink I no longer deal with any company using CityLink, they are a shambles, Make sure you tell you vendor that you are no longer using them due to their choice of courier... Perhaps we should compile a "avoid" list of companies known to use CityLink... EBuyer UK-DVDR Anyone else? -- "This dog don't give a feck..." |
#19
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Black Shuck posted:
JULIAN HALES wrote: told me i had no letterbox after knocking and carded.....they didnt. full of BS now i wil never deal wit a co that used ****tylink I no longer deal with any company using CityLink, they are a shambles, Make sure you tell you vendor that you are no longer using them due to their choice of courier... Perhaps we should compile a "avoid" list of companies known to use CityLink... EBuyer UK-DVDR Anyone else? You'll have a hard job, since most of the online stores use Citylink. E-buyer Aria CCL Scan -- Paul-B "If everything seems under control, you're just not going fast enough." - Mario Andretti Reply to address is spam-trap. Use paul at streetka dot biz if you really must! |
#20
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"mrjolly" wrote in message
-service-com... "Elessar" wrote in message ... I always get stuff delivered to my work address and have never had a problem. Ebuyer let you specify an alternative delivery address after your first order has completed OK. -- LSR I could specify a work address - if I knew which part of the country I'd be in when ebuyer tell me when they will deliver. Anyway, its not the location that is the problem, its the fact that they did not deliver the parcel *anywhere* yesterday. The parcel arrived today, at about 1pm, and when I opened the door, I said, 'I guess I missed you yesterday' The delivery guy said, 'Yup, you did.' I repeated '*I* missed *you*, did I?' When he heard the emphasis I placed on the 'I', he looked at me, saw the game was up, and made the excuse... 'I tried to deliver yesterday, but when I got here, I realised the parcel was not on the van.' So either incompetent, or a liar - take your pick. You can check for youself - plop the consignment number (3 letters, 5 numbers) from the lable into the Citylink trackig system. It shows every time the parcels are scanned on to the vans in the mornings. http://www.city-link.co.uk/ -- Niel Humphreys |
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