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#1
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Scanner Problem Twain vs WIA
I purchased a Visioneer 9220 USB scanner. I am trying to install it along
with PaperPort Deluxe 9 Software. I can get the scanner to work fine using One touch software but whenever I try to us Paperport I get the following error. "unable to communicate with the twain device" I have tried using the initwain.exe file, but it don't seem to work. How does one get a twain device installed? |
#2
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"Don Burklo" wrote in message ...
I purchased a Visioneer 9220 USB scanner. I am trying to install it along with PaperPort Deluxe 9 Software. I can get the scanner to work fine using One touch software but whenever I try to us Paperport I get the following error. "unable to communicate with the twain device" I have tried using the initwain.exe file, but it don't seem to work. How does one get a twain device installed? I am having the same difficulty wtih an epson perfection 1660 photo. I have been communicating with the Scansoft support. They reinstall the latest drivers with no change in the error message. |
#3
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"casmerb" wrote in message
... "Don Burklo" wrote in message ... I purchased a Visioneer 9220 USB scanner. I am trying to install it along with PaperPort Deluxe 9 Software. I can get the scanner to work fine using One touch software but whenever I try to us Paperport I get the following error. "unable to communicate with the twain device" I have tried using the initwain.exe file, but it don't seem to work. How does one get a twain device installed? snip See question number 8. http://www.visioneer.com/support/fla...leshooting.asp Have you been to the Visioneer Download site for your scanner? http://www.visioneer.com/support/fla...0downloads.asp Read the installation instructions. http://www.visioneer.com/support/fla...e_beginner.asp http://www.visioneer.com/support/fla...termediate.asp http://www.visioneer.com/support/fla...ide_expert.asp -- CSM1 http://www.carlmcmillan.com -- |
#4
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Yes, I have reviewed and tried the suggestions on these links. I can't seen
to get a twain driver installed with any of the suggestions I have been able to find. The Scanport software states it will work with either driver, but all It ever asks for is a twain device when scanning from Scanport. The scanner will work through the One Touch software and I can scan into Word and other Microsoft applications. Scanport seems to present the problem. Do you have any other thoughts? "CSM1" wrote in message . .. "casmerb" wrote in message ... "Don Burklo" wrote in message ... I purchased a Visioneer 9220 USB scanner. I am trying to install it along with PaperPort Deluxe 9 Software. I can get the scanner to work fine using One touch software but whenever I try to us Paperport I get the following error. "unable to communicate with the twain device" I have tried using the initwain.exe file, but it don't seem to work. How does one get a twain device installed? snip See question number 8. http://www.visioneer.com/support/fla...leshooting.asp Have you been to the Visioneer Download site for your scanner? http://www.visioneer.com/support/fla...0downloads.asp Read the installation instructions. http://www.visioneer.com/support/fla...e_beginner.asp http://www.visioneer.com/support/fla...termediate.asp http://www.visioneer.com/support/fla...ide_expert.asp -- CSM1 http://www.carlmcmillan.com -- |
#5
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Which software are you using, ScanPort or PaperPort?
Is this your software? http://www.scansoft.com/paperport/deluxe/ Manual download. http://support.scansoft.com/manuals/...lect=PaperPort What operating system are you using? Does you scanner show in Device Manager? I am not familiar with ScanPort Software, but does ScanPort give you a choice in the scanner setup to use the manufactures Twain interface of the scanner or the built in interface in ScanPort? I Know that Omnipage software does in the scanner setup dialog (I think that there is an "Advanced" button). Omnipage is Scansoft software. Try the Scanner setup dialog again and choose the other option. Copied form the above PDF manual. Scan to the PaperPort desktop PaperPort is designed to work with TWAIN- and WIA-compatible scanners. Use the Scan pane to call up your scanner's program to bring images and documents into PaperPort so that you can use PaperPort's features. When the scan is complete, you will see your item on the PaperPort desktop. PaperPort makes it easy to scan pages as separate items or as a multi-page item. If your scanner does not use a TWAIN or WIA device driver, use the program that came with your scanner to scan items. Then, copy or move the scanned items to PaperPort. Refer to the PaperPort Help for more information about scanning. -- CSM1 http://www.carlmcmillan.com -- "Don Burklo" wrote in message ... Yes, I have reviewed and tried the suggestions on these links. I can't seen to get a twain driver installed with any of the suggestions I have been able to find. The Scanport software states it will work with either driver, but all It ever asks for is a twain device when scanning from Scanport. The scanner will work through the One Touch software and I can scan into Word and other Microsoft applications. Scanport seems to present the problem. Do you have any other thoughts? "CSM1" wrote in message . .. "casmerb" wrote in message ... "Don Burklo" wrote in message ... I purchased a Visioneer 9220 USB scanner. I am trying to install it along with PaperPort Deluxe 9 Software. I can get the scanner to work fine using One touch software but whenever I try to us Paperport I get the following error. "unable to communicate with the twain device" I have tried using the initwain.exe file, but it don't seem to work. How does one get a twain device installed? snip See question number 8. http://www.visioneer.com/support/fla...leshooting.asp Have you been to the Visioneer Download site for your scanner? http://www.visioneer.com/support/fla...0downloads.asp Read the installation instructions. http://www.visioneer.com/support/fla...e_beginner.asp http://www.visioneer.com/support/fla...termediate.asp http://www.visioneer.com/support/fla...ide_expert.asp -- CSM1 http://www.carlmcmillan.com -- |
#6
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Sorry for the error. I am using Paperport software, version 8 SE came with
my Visioneer 9220 USB scanner. I am running Windows XP PRO. I originally installed Paperport V8 and was getting this error, I had purchased a upgrade to Paperport V9 deluxe so I installed it with no change. I have downloaded the latest One Touch software and drivers from the Visioneer web site and installed them. I also downloaded and installed the Paperport patch from Scansoft. I have tried the initwain.exe with no success. My only two selections in Paperport are "visioneer Scan Manager Pro" & "WIA-Visioneer 9220 Scanner" and using either gives me the "Unable to communicate with the twain device" error. I also don't have a "Select Source" under the file dropdown. I found one FAQ concerning "USB scanner has no TWAIN button in paperport or the select source is grayed out". It stated there was a problem with the DRVIDX.BIN file, I followed these instructions to resolve with no success. I have also removed the device and Paperport and One Touch software from the system and reinstalled with no change. The scanner does appear in Device manger. My confusion lies in the fact I had a Visioneer 8920 scanner and Paperport V9 Deluxe installed and operating. Thanks for any advice you may have, Don Burklo "CSM1" wrote in message ... Which software are you using, ScanPort or PaperPort? Is this your software? http://www.scansoft.com/paperport/deluxe/ Manual download. http://support.scansoft.com/manuals/...lect=PaperPort What operating system are you using? Does you scanner show in Device Manager? I am not familiar with ScanPort Software, but does ScanPort give you a choice in the scanner setup to use the manufactures Twain interface of the scanner or the built in interface in ScanPort? I Know that Omnipage software does in the scanner setup dialog (I think that there is an "Advanced" button). Omnipage is Scansoft software. Try the Scanner setup dialog again and choose the other option. Copied form the above PDF manual. Scan to the PaperPort desktop PaperPort is designed to work with TWAIN- and WIA-compatible scanners. Use the Scan pane to call up your scanner's program to bring images and documents into PaperPort so that you can use PaperPort's features. When the scan is complete, you will see your item on the PaperPort desktop. PaperPort makes it easy to scan pages as separate items or as a multi-page item. If your scanner does not use a TWAIN or WIA device driver, use the program that came with your scanner to scan items. Then, copy or move the scanned items to PaperPort. Refer to the PaperPort Help for more information about scanning. -- CSM1 http://www.carlmcmillan.com -- "Don Burklo" wrote in message ... Yes, I have reviewed and tried the suggestions on these links. I can't seen to get a twain driver installed with any of the suggestions I have been able to find. The Scanport software states it will work with either driver, but all It ever asks for is a twain device when scanning from Scanport. The scanner will work through the One Touch software and I can scan into Word and other Microsoft applications. Scanport seems to present the problem. Do you have any other thoughts? "CSM1" wrote in message . .. "casmerb" wrote in message ... "Don Burklo" wrote in message ... I purchased a Visioneer 9220 USB scanner. I am trying to install it along with PaperPort Deluxe 9 Software. I can get the scanner to work fine using One touch software but whenever I try to us Paperport I get the following error. "unable to communicate with the twain device" I have tried using the initwain.exe file, but it don't seem to work. How does one get a twain device installed? snip See question number 8. http://www.visioneer.com/support/fla...leshooting.asp Have you been to the Visioneer Download site for your scanner? http://www.visioneer.com/support/fla...0downloads.asp Read the installation instructions. http://www.visioneer.com/support/fla...e_beginner.asp http://www.visioneer.com/support/fla...termediate.asp http://www.visioneer.com/support/fla...ide_expert.asp -- CSM1 http://www.carlmcmillan.com -- |
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