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#1
August 1st 05, 05:58 PM
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PING: anyone from Tekheads ?
could anyone from tekheads please tell me why an RMA has taken
4 months, from start to (still running) you're all very busy and I've been very patient, but 4 months is excessive, whatever the excuses, for a company to sort out a simple RMA. my last email was ignored and I'm reluctant to contact TS but if you won't communicate with me I feel you leave me with no choice. /waits some more/ 
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#2
August 2nd 05, 09:25 AM
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hello
can you e-mail me directly with your account details and rma number then i will look into this for you, thanks e-mail: news wrote: could anyone from tekheads please tell me why an RMA has taken 4 months, from start to (still running) you're all very busy and I've been very patient, but 4 months is excessive, whatever the excuses, for a company to sort out a simple RMA. my last email was ignored and I'm reluctant to contact TS but if you won't communicate with me I feel you leave me with no choice. /waits some more/
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#3
August 2nd 05, 10:04 AM
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news wrote:
could anyone from tekheads please tell me why an RMA has taken 4 months, from start to (still running) you're all very busy and I've been very patient, but 4 months is excessive, whatever the excuses, for a company to sort out a simple RMA. my last email was ignored and I'm reluctant to contact TS but if you won't communicate with me I feel you leave me with no choice. /waits some more/ wrote: hello can you e-mail me directly with your account details and rma number then i will look into this for you, thanks e-mail: Hi - thanks for the response one post in a public forum did the trick ! suddenly, I was 'remembered' and emailed with details of the progress of the RMA, although there's still no explanation why this process has taken 4 months (and counting) /goes back to waiting/
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