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Unreally Lucky HDD



 
 
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  #21  
Old June 16th 18, 08:57 PM posted to alt.comp.hardware.pc-homebuilt
Paul[_28_]
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Posts: 771
Default Unreally Lucky HDD

Charlie Hoffpauir wrote:
On Fri, 15 Jun 2018 19:41:17 -0400, Flasherly
wrote:

On Fri, 15 Jun 2018 17:38:15 -0400, Flasherly
wrote:

Cut&dry for an initial sampling, unless you want $30 extra for mine
and a year less warranty. Might offhand want to stay out of the 25%
*rejection rates, even for Seagate.

WD Red 4TB NAS Hard Disk Drive 5400RPM
$124.99 4,519 customer reviews
5 star 75%
4 star 12%
3 star 4%
2 star 3%
1 star 6%

https://www.amazon.com/Red-4TB-Hard-.../dp/B00EHBERSE

4.4 out of 5 stars
8,988 4,519 customer reviews
WD Blue Price: $103.75
5 star 76%
4 star 12%
3 star 3%
2 star 2%
1 star 7%

*. . .not quite a cough. . .

8,154 3.9 out of 5 stars
5 star 61%
4 star 12%
3 star 5%
2 star 5%
1 star 17%
Seagate SATA 6Gb/s 3.5-Inch 4TB Desktop HDD (ST4000DM000)


Well, I'd like to know more...
My observation on reading many of the reviews is that the review
posted with a particular drive, for example, isn't really about that
particular model drive at all. Sometimes this is pretty clear, but
often it seems obscured. Did you happen to notice similar instances?
IIRC, I've seen that in reviews on both Amazon and Newegg.


Both Amazon and Newegg mix up hard drive reviews like that.
And you know they're doing that on purpose.

Paul
  #22  
Old June 17th 18, 05:00 PM posted to alt.comp.hardware.pc-homebuilt
Yes[_2_]
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Posts: 86
Default Unreally Lucky HDD

Larc wrote:

On Sat, 16 Jun 2018 14:36:09 -0000 (UTC), "Yes"
wrote:

Flasherly wrote:

| -- snipped --
| You mentioned, unless I'm misinterpreting, you're
| effectively tapped out on returns -- Seagate will only send you so
| many replacement warranty issues, three now being your last right
to | make a warranty claim?
| -- snipped --

No, as far as I know. I bought the original HD in April 2018. The
warranty extends till 2020. My impression when talking with the
Seagate representatives is that Seagate would continue to replace a
defective drive with a new one until I got one that worked. The
customer service experience I had after buying the drive and the
follow-up conversations were very direct, pleasant and
satisfactory.


3 replacements are too many. They could offer to keep replacing
units until you get one that's satisfactory until the cows come home,
but that's too much crap to have to put up with. I usually give
anybody a chance to make things right... ONCE, but would have
demanded a refund with the 2nd defective HDD no matter how nice their
customer service people are.

Larc


I bought the original drive from newegg, NOT Seagate. Under the
circumstances, I felt that demanding a refund from the manufacturer
itself was ethically unreasonable - Seagate made the product, but
newegg is the one I bought it from and to whom I paid the money. By
the time things had played out (by the time of the third drive), I had
also decided that trying to get a refund from newegg would have been
too stressful. The third drive does work, so aside from the
aggravation involved dealing with the DOA drives, things have
reasonably settled down now.

The problem I had with the drive does mean that any future drives I buy
will most likely not be Seagate.

John
  #23  
Old June 17th 18, 05:17 PM posted to alt.comp.hardware.pc-homebuilt
Flasherly[_2_]
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Posts: 2,047
Default Unreally Lucky HDD

On Sun, 17 Jun 2018 16:00:32 -0000 (UTC), "Yes"
wrote:

I bought the original drive from newegg, NOT Seagate. Under the
circumstances, I felt that demanding a refund from the manufacturer
itself was ethically unreasonable - Seagate made the product, but
newegg is the one I bought it from and to whom I paid the money. By
the time things had played out (by the time of the third drive), I had
also decided that trying to get a refund from newegg would have been
too stressful. The third drive does work, so aside from the
aggravation involved dealing with the DOA drives, things have
reasonably settled down now.


You get used to that over time, what's good and bad. Dealing with the
right retailers, such as NewEgg, is though high among imperatives.
Dare I say I say a "good" credit card -- good while it lasts, as their
fraud and customer satisfaction departments can be typically better
than most when playing hardball.

And just don't buy used stuff, as NewEgg DOES & WILL back-charge you
for return shipping. Amazon doesn't, as and when stipulated, although
trashed merchandise is alive and well for a part of Amazonian
vocabulary.

I used to like buying leftover from people making mistakes. Not now
that its turned into a wholesale operation for businesses to unload
their trash onto some fool.

Disclaimer: I resemble that and upon rare occasion may indulge from
the ranks of used.
 




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