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#11
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Ebuyer - wtf?
"Bruce Stephens" In this case, though, Ebuyer seem to be claiming that the card wasn't faulty (IIUC). In that case I suspect they'll try and charge for the postage. Don't they charge a test fee on NFF's as well? Think its about a fiver? Or did you stipulate on the RMA that only the bracket was bent? |
#12
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Ebuyer - wtf?
* Hugh:
"Bruce Stephens" In this case, though, Ebuyer seem to be claiming that the card wasn't faulty (IIUC). In that case I suspect they'll try and charge for the postage. Don't they charge a test fee on NFF's as well? Think its about a fiver? Or did you stipulate on the RMA that only the bracket was bent? Yes. -- Derek |
#13
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Ebuyer - wtf?
* Brian:
"DerekBaker" wrote in message ... Returned a new graphic card to ebuyer yesterday. The bracket was bent so the card could not be installed. Might have not been a bad idea to have straightened the bracket yourself? Of was it really really bent?? No way I could have straightened it while one the card. Taking the bracket off didn't occur to me until after I'd repackaged the card and applied for the RMA - hadn't removed a bracket before. -- Derek |
#14
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Ebuyer - wtf?
* Palindrome:
DerekBaker wrote: * Palindrome: DerekBaker wrote: Returned a new graphic card to ebuyer yesterday. The bracket was bent so the card could not be installed. Today they tell me that the fault can not be replicated and they're returning the card (naturally I've already ordered another elsewhere.) What's going on? Am I too cynical thinking that they merely bent the bracket and sent it back? It sounds like you returned it under SOGA as faulty. They have chosen to repair it. They may have fitted a replacement bracket or may have straightened the original. In either event, it is quite possibly a successful repair and the card is now fully functional. Quite possibly, though repairing it ain't the same thing as not being able to replicate the fault. "Straightened out the bracket" possibly isn't on their list of actions.. The company may insist that they choose from a fixed list, or the system may not allow anything else, and the individual chose one that he thought would do.. If they repair stuff, one would assume that 'repaired it' would be an option. -- Derek |
#15
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Ebuyer - wtf?
Am I too cynical thinking that they merely bent the bracket and sent it back? Why didn't you just do that? I've had plenty of cards that are slightly bent. Rather than go through the hassle of sending/taking it back, I just bent it back into place! |
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