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#1
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What does PRINTER OFFLINE in STATUS mean?
I have a feeling this is a very basic question which has been answered
hundreds of timed before but does anyone know what PRINTER OFFLINE means under STATUS on my LaserJet working under XP on LPT1? The print jobs show as being offline although there is nothing in the settings which mandates this: The USE PRINTER OFFLINE line in FILE shows no check mark and putting one in and the removing it doesn't make the job print or make the printer do anything. Print jobs just stack up in the printer's box and nothing prints. pressing the print button just makes it print a test page and still nothing prints thereafter. Needless to say, restarting the computer does nothing and nor does deleting all jobs and reprinting nor pressing RESUME nor turning off the printer and turning it on again. And this problem has only started in the last few weeks so it cant be anything to do with it not being the default printer (which might also do this now that I come to think of it). I originally thought that this was something to do with windows having detected that the printer was out of paper but this doesn't apply either. I did find that the memory was mysteriously set at 767 kb when there is about 4 meg of RAM in the printer but correcting this didn't fix the problem either |
#2
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"news.rcn.com" news.rnc.com wrote in message ... I have a feeling this is a very basic question which has been answered hundreds of timed before but does anyone know what PRINTER OFFLINE means under STATUS on my LaserJet working under XP on LPT1? The print jobs show as being offline although there is nothing in the settings which mandates this: The USE PRINTER OFFLINE line in FILE shows no check mark and putting one in and the removing it doesn't make the job or make the printer do anything. Print jobs just stack up in the printer's box and nothing prints. pressing the print button just makes it print a test page and still nothing prints thereafter. Needless to say, restarting the computer does nothing and nor does deleting all jobs and reprinting nor pressing RESUME nor turning off the printer and turning it on again. And this problem has only started in the last few weeks so it cant be anything to do with it not being the default printer (which might also do this now that I come to think of it). I originally thought that this was something to do with windows having detected that the printer was out of paper but this doesn't apply either. I did find that the memory was mysteriously set at 767 kb when there is about 4 meg of RAM in the printer but correcting this didn't fix the problem either Is there a light on the printer which indicates if it is online or not? Usually steady=online, blinking=offline. When you say "pressing the print button just makes a test print...." do you mean pressing a button on the printer itself? Can you print a test page from the printer configuration under Windows? Do you get any error messages? I'm not sure if this will help, but just for the sake of it you could try replacing the cable or trying unistalling and reinstalling the printer. |
#3
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news.rcn.com wrote:
I have a feeling this is a very basic question which has been answered hundreds of timed before but does anyone know what PRINTER OFFLINE means under STATUS on my LaserJet working under XP on LPT1? 8 Hello, Have you gone into your Printers & Faxes section in the Start Menu, and right-clicked on your printer name in the list, and selected 'Use Printer Online'? It can still be the Default Printer (always is, if it's the only one installed) without necessarily being 'Online'. But it HAS to be set to Online, if Windows is to spool the print job to it. hth -- Nigel_H |
#4
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Baffling one, possibly caused by the LPT1 plug becoming disconnected?
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