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How do I fix a Service Controler Manager File Error (Category 7000) - file not found
I am running Windows XP Pro SP1 with the ASUS P4C800 Deluxe motherboard.
Although I have only ONE hard drive (Maxtor 120 Gig), I am running it in RAID (SATA) mode via a Promise FastTrak 378 built-in controller (driver 1.0.1.37), which is built-in to my motherboard. I've had this system now for 9 months without any problems. However, lately I have been tracking my "Management | Event Viewer | System Log" and it seems that when I startup the computer, I always have 2 Errors logged. Both of them have the following entry: -------------------------- Event Type: Error Event Source: Service Control Manager Event Category: None Event ID: 7000 Date: 2/6/2004 Time: 5:56:23 AM User: N/A Computer: VIOLIN1 Description: The Promise RAID message server service failed to start due to the following error: The system cannot find the file specified. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ----------- When I go to the link that is given here, I get this information from Microsoft: ------------- Details Product: Windows Operating System ID: 7000 Source: Service Control Manager Version: 5.0 Symbolic Name: EVENT_SERVICE_START_FAILED Message: The %1 service failed to start due to the following error: %2. Explanation Service Control Manager (SCM) could not start the specified service, probably because the service is not configured correctly. User Action Do one or all of the following: a.. Review the error information displayed in the message. b.. Verify that the service password has not expired. c.. Verify that the service is in the correct location. d.. Verify that the service is not infected with a virus. e.. To display the WIN32_EXIT_CODE error that SCM encountered when trying to start the program, at the command prompt, type sc query service name The information displayed can help you troubleshoot possible causes for the error. If the WIN32_EXIT_CODE is zero, then SCM did not attempt to start the service because the error was detected first. Version: 5.2 Symbolic Name: EVENT_SERVICE_START_FAILED Message: The %1 service failed to start due to the following error: %2 Explanation Service Control Manager (SCM) could not start the specified service, probably because the service is not configured correctly. User Action Do one or all of the following: a.. Review the error information displayed in the message. b.. Verify that the service password has not expired. c.. Verify that the service is in the correct location. d.. Verify that the service is not infected with a virus. e.. To display the WIN32_EXIT_CODE error that SCM encountered when trying to start the program, at the command prompt, type sc query service name The information displayed can help you troubleshoot possible causes for the error. If the WIN32_EXIT_CODE is zero, then SCM did not attempt to start the service because the error was detected first. ************************************************** ****************** So, my questions are WHAT exactly is missing? A file? If yes, what is the name of it? Is it RAID related or is it that the RAID Controller cannot find it? I don't get any errors or prompts when my Windows XP boots up, but I guess something is missing somewhere. Your help/comments are appreciated. -- To reply via email to this message, please delete REMOVETHESPAM from the beginning of the email address. |
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