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#1
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Dell 968 AIO wireless printer software
Dell replaced my harddrive and now my printer software is all wrong.
I have reinstalled, been on tech, support for hours and didn't help. I told them instead of saying 968 AIO printer it says 968 AIO printer xps. I have vista. Someone please help. |
#2
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Dell 968 AIO wireless printer software
On Feb 6, 5:55*pm, val wrote:
Dell replaced my harddrive and now my printer software is all wrong. I have reinstalled, been on tech, support for hours and didn't help. I told them instead of saying 968 AIO printer it says 968 AIO printer xps. I have vista. Someone please help. It seems most likely that they simply installed a different version of the print driver, but if it is the right driver it should still have the correct functionality and feature-set your printer supports. If that is the case, uninstall the current driver and install the old version you used previously. It might be on the included CD. |
#3
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Dell 968 AIO wireless printer software
On Feb 7, 11:24*am, wrote:
On Feb 6, 5:55*pm, val wrote: Dell replaced my harddrive and now my printer software is all wrong. I have reinstalled, been on tech, support for hours and didn't help. I told them instead of saying 968 AIO printer it says 968 AIO printer xps. I have vista. Someone please help. It seems most likely that they simply installed a different version of the print driver, but if it is the right driver it should still have the correct functionality and feature-set your printer supports. If that is the case, uninstall the current driver and install the old version you used previously. *It might be on the included CD. yes I did that it still isn't right. |
#4
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Dell 968 AIO wireless printer software
On Feb 6, 11:05*pm, wrote:
On Feb 7, 11:24*am, wrote: On Feb 6, 5:55*pm, val wrote: Dell replaced my harddrive and now my printer software is all wrong. I have reinstalled, been on tech, support for hours and didn't help. I told them instead of saying 968 AIO printer it says 968 AIO printer xps. I have vista. Someone please help. It seems most likely that they simply installed a different version of the print driver, but if it is the right driver it should still have the correct functionality and feature-set your printer supports. If that is the case, uninstall the current driver and install the old version you used previously. *It might be on the included CD. yes I did that it still isn't right. Is that important? You make no mention of whether the printer works or exactly why this is a problem, since it does seem to ID the printer. Feel free to provide full details of everything, including who installed the other print driver, when/where that was done. |
#5
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Dell 968 AIO wireless printer software
On Feb 7, 2:21*pm, wrote:
On Feb 6, 11:05*pm, wrote: On Feb 7, 11:24*am, wrote: On Feb 6, 5:55*pm, val wrote: Dell replaced my harddrive and now my printer software is all wrong.. I have reinstalled, been on tech, support for hours and didn't help.. I told them instead of saying 968 AIO printer it says 968 AIO printer xps. I have vista. Someone please help. It seems most likely that they simply installed a different version of the print driver, but if it is the right driver it should still have the correct functionality and feature-set your printer supports. If that is the case, uninstall the current driver and install the old version you used previously. *It might be on the included CD. yes I did that it still isn't right. Is that important? *You make no mention of whether the printer works or exactly why this is a problem, since it does seem to ID the printer. Feel free to provide full details of everything, including who installed the other print driver, when/where that was done.- Hide quoted text - - Show quoted text - I installed the forst time back in oct. it is important because it wont print on both sides of the paper now and because I am legally Blind I need it as easy as possile I feel the xps has something to do with it but I don't know why it is dhowing up. |
#6
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Dell 968 AIO wireless printer software
On Feb 7, 2:05*pm, wrote:
On Feb 7, 11:24*am, wrote: On Feb 6, 5:55*pm, val wrote: Dell replaced my harddrive and now my printer software is all wrong. I have reinstalled, been on tech, support for hours and didn't help. I told them instead of saying 968 AIO printer it says 968 AIO printer xps. I have vista. Someone please help. It seems most likely that they simply installed a different version of the print driver, but if it is the right driver it should still have the correct functionality and feature-set your printer supports. If that is the case, uninstall the current driver and install the old version you used previously. *It might be on the included CD. yes I did that it still isn't right. Yeah Thank you I unistalled everything and reinstalled for the10th time and it worked Thank you so much |
#7
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Dell 968 AIO wireless printer software
On Feb 7, 12:59*am, wrote:
On Feb 7, 2:05*pm, wrote: On Feb 7, 11:24*am, wrote: On Feb 6, 5:55*pm, val wrote: Dell replaced my harddrive and now my printer software is all wrong.. ... instead of saying 968 AIO printer it says 968 AIO printer xps. I have vista. Someone please help. It seems most likely that they simply installed a different version of the print driver... If that is the case, uninstall the current driver and install the old version Yeah Thank you I unistalled everything and reinstalled for the10th time and it worked Thank you so much Thank you for replying back with the solution to the problem. Now that it's working does it still read "XPS" at the end? |
#8
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Dell 968 AIO wireless printer software
On Feb 8, 12:44*am, wrote:
On Feb 7, 12:59*am, wrote: On Feb 7, 2:05*pm, wrote: On Feb 7, 11:24*am, wrote: On Feb 6, 5:55*pm, val wrote: Dell replaced my harddrive and now my printer software is all wrong. ... instead of saying 968 AIO printer it says 968 AIO printer xps. I have vista. Someone please help. It seems most likely that they simply installed a different version of the print driver... If that is the case, uninstall the current driver and install the old version Yeah Thank you I unistalled everything and reinstalled for the10th time and it worked Thank you so much Thank you for replying back with the solution to the problem. *Now that it's working does it still read "XPS" at the end?- Hide quoted text - - Show quoted text - No it doesn't say xps. and the problem was somebody had plug in the printer cable. this is crasey it should of worked either way. sometimes I think these computers have a mind of there own. Val |
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