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DSL modem can no longer be detected correctly by router
I have an ongoing nightmare here getting online, going through my Netgear
router! This "nightmare" started approx 3 weeks ago when SBC`s DSL service went down in my area. At that time I called SBC to find out the problem and they (SBC) walked me through disconnecting from my Netgear router (which had been working just fine for 1 year) and connecting directly to my main computer using a "virtual connection" to log in/username etc. This was done at a time when it had yet to be determined where my lack of connecting online lie...in other words, SBC had not confirmed their own outage in my area and this disconnecting/connecting direct to a single computer, was an attempt at "troubleshooting " the problem. Later, SBC confirmed it was infact an SBC outage. After the outage was "fixed" I was then able to connect direct from modem to single computer, using the new "virtual connection". After shutting down everything I then re-connected my router *EXACTLY* as before, however *NOW* my router (Netgear FM114P) detects a "FIXED IP" rather than the PPPoE type connection as before the damn outage!! To sum up, Netgear has sent me a replacement router to which I get the exact same "FIXED IP DETECTED"! This "detection" is obviously the first required step in the process of setting up the router. This should have detected PPPoE IP ! I called SBC and received a replacement modem, the new Speed Stream 5100 B which is a NAT device and has an actual interface like a router, along with 3 different "MODES" #1 *PPP is on the modem* (this is the default mode) #2 *PPP is on the computer* #3 *Bridged Mode* (PPPoE is not used) Mode#2 *PPP is on the computer* comes back detected by my router as: DYNAMIC IP DETECTED however, I still can NOT get online through the router. The router needs to detect a PPPoE IP as before! Does anyone out there have any experience or insight into this situation? I would be utmost gratefull if someone could at least explain to me just where this problem lies. Netgear and SBC both point the finger at each other, and I am caught in the middle with just a single "direct connection" instead of my LAN consisting of 3 other computers including a wireless Notebook. Matt |
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