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Compaq Presario 6010 Boot (Electrical) problem.... HELP
I have a Presario 6010 US that just shut down on me the other day. I
stepped out of the room for a little while and it had just shut down, and won't re-start. When I depress the power button, it used to turn green for a moment, now there is a blinking red light just to the left of the power button. I'm running XP Professional, 512 ram and (2) 60 Gig WD Hard drives.... I'm not getting power from the power supply (fan isn't working) but I do get that blinking red light. Called "Compaq support", and was told the unit was out of warranty (no brainer there), and after being put on hold was advised that my problem wasn't with the power supply, and I would NOT have to purchase any hardware... but to fix my problem I would have to pay $$ to talk with their tech support person, which I don't have at the moment. Does anyone know where I can find this work around? I would really hate to drop money on a Compaq tech support person just to find out that this is a "quick fix".... HELP. If you've got a clue where I can go, please shoot me a message.... Thanks.... |
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Compaq Presario 6010 Boot (Electrical) problem.... HELP
Forget getting ripped off by Compaq tech support. The problem is either the
motherboard or the power supply, and I do not give a damn what the Compaq support person told you. The best way to figure out which one failed is to substitute known good components, one at a time. I would start with a power supply. All the recent (up to 3-4 years old) Compaq Presarios I've worked on use standard sized ATX power supplies. If the computer is a Pentium 4, then you need an ATX-12v power supply to supply the 12v needed by a P4 processor. If the computer is an AMD Athlon, you probably need only an ATX power supply, but it would do no harm to use ATX-12v and leave the 12v wire lead unconnected to the motherboard. Detach ALL power supply connectors for the old power supply. Don't remove it yet. Attach the motherboard connectors only for the new power supply, and see if the computer powers up. If it does, remove old power supply, install new one, connect up all power connectors and go. Minimum recommended power supply wattage is 250w, more than Compaq's power supply provides. 300w is even better, because it gives a margin of safety. If you are uncomfortable doing this sort of work, seek out a COMPETENT local repair shop, who should do the job for no more than $100. Tell them for sure you do not need a Compaq-branded power supply, and that a good generic one will do. If the power supply replacement does not work, the motherboard croaked. THAT is a different story, because you need a Compaq motherboard to keep your Windows COA valid. If you are in eastern Massachusetts, contact me. I do this sort of thing all the time... Ben Myers email: On 1 Sep 2006 10:53:02 -0700, wrote: I have a Presario 6010 US that just shut down on me the other day. I stepped out of the room for a little while and it had just shut down, and won't re-start. When I depress the power button, it used to turn green for a moment, now there is a blinking red light just to the left of the power button. I'm running XP Professional, 512 ram and (2) 60 Gig WD Hard drives.... I'm not getting power from the power supply (fan isn't working) but I do get that blinking red light. Called "Compaq support", and was told the unit was out of warranty (no brainer there), and after being put on hold was advised that my problem wasn't with the power supply, and I would NOT have to purchase any hardware... but to fix my problem I would have to pay $$ to talk with their tech support person, which I don't have at the moment. Does anyone know where I can find this work around? I would really hate to drop money on a Compaq tech support person just to find out that this is a "quick fix".... HELP. If you've got a clue where I can go, please shoot me a message.... Thanks.... |
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