If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Hard Drive Brands: which is best?
G'day all
I'm just wondering what is the best in terms of reliability for hard drives? I'm currently considering a Western Digital; any opinions or bad experiences? thx Dave |
#2
|
|||
|
|||
feRRets_inc wrote:
G'day all I'm just wondering what is the best in terms of reliability for hard drives? I'm currently considering a Western Digital; any opinions or bad experiences? WD does have good support and the few drives that I've seen die were easily RMA'd without question. That said, spend the extra $$ and get the 8 meg drives that also have a longer warranty. Any drive can die and is probably the most unreliable part of a computer. -- Stacey |
#3
|
|||
|
|||
On Sun, 16 Nov 2003 01:10:49 -0500, stacey wrote:
feRRets_inc wrote: G'day all I'm just wondering what is the best in terms of reliability for hard drives? I'm currently considering a Western Digital; any opinions or bad experiences? WD does have good support and the few drives that I've seen die were easily RMA'd without question. That said, spend the extra $$ and get the 8 meg drives that also have a longer warranty. Any drive can die and is probably the most unreliable part of a computer. WD JB (8MB cache) retail series no longer has the 3 year warranty, only the OEM does. http://support.wdc.com/warranty/policy.asp Dave |
#4
|
|||
|
|||
"kony" wrote in message ... On Sun, 16 Nov 2003 01:10:49 -0500, stacey wrote: feRRets_inc wrote: G'day all I'm just wondering what is the best in terms of reliability for hard drives? I'm currently considering a Western Digital; any opinions or bad experiences? WD does have good support and the few drives that I've seen die were easily RMA'd without question. That said, spend the extra $$ and get the 8 meg drives that also have a longer warranty. Any drive can die and is probably the most unreliable part of a computer. WD JB (8MB cache) retail series no longer has the 3 year warranty, only the OEM does. http://support.wdc.com/warranty/policy.asp Dave Phew, I've just bought three WD Caviar SE 80Gb 8Mb cache OEMs... -- Susan |
#5
|
|||
|
|||
"stacey" wrote in message ... feRRets_inc wrote: G'day all I'm just wondering what is the best in terms of reliability for hard drives? I'm currently considering a Western Digital; any opinions or bad experiences? WD does have good support and the few drives that I've seen die were easily RMA'd without question. That said, spend the extra $$ and get the 8 meg drives that also have a longer warranty. Any drive can die and is probably the most unreliable part of a computer. surely nothing is more unreliable than PSUs? I have had two or three fail but never an HD..... :-)) |
#6
|
|||
|
|||
On Sun, 16 Nov 2003 10:12:15 -0000, "S.Boardman"
wrote: WD JB (8MB cache) retail series no longer has the 3 year warranty, only the OEM does. http://support.wdc.com/warranty/policy.asp Dave Phew, I've just bought three WD Caviar SE 80Gb 8Mb cache OEMs... I"m not even sure if ALL OEM do have 3 yr.. It seems a bit backwards to me though, that OEM ought to be 1 yr. and retail 3, but apparently not. The last retail drive I got a couple weeks ago still had the 3 yr warranty, so there "might" still be a few retail versions on vendors' shelves with 3 yr. Dave |
#7
|
|||
|
|||
Warranty Policy and Limitations Western Digital Corporation ("WDC") values your business and always attempts to provide you the very best of service. No limited warranty is provided by WDC unless your WDC Product ("Product") was purchased from an authorized distributor or authorized reseller. Distributors may sell Products to resellers who then sell Products to end users. Please see below for warranty information or obtaining service. No warranty service is provided unless the Product is returned to an authorized return center in the region(Americas, Europe-Middle East-Africa, or Asia Pacific) where the Product was first shipped by WDC. If your Product was purchased as a component integrated within a system by a system manufacturer, no limited warranty is provided by WDC. Please contact the place of purchase or the system manufacturer directly for warranty service. Warranty Table of Contents a.. Warranty Policy b.. Return Material Authorization (RMA) c.. Extended Warranty d.. Warranty Limitations a.. Limitation of Remedies b.. Limitation of Damages c.. No Consequential or Other Damages d.. Your Use of the Product e.. Additional Limitations on Warranty Warranty Policy Western Digital has adopted a new warranty policy effective October 1, 2003. Western Digital Hard Drives WD Caviar® and WD Protégé® EIDE hard drives carry a Standard Warranty Period of one (1) year. WD Caviar® SE EIDE, and WD Caviar® SE SATA hard drives carry a Standard Warranty Period of three (3) years. WD RaptorT Enterprise SATA hard drives carry a Standard Warranty Period of five (5) years. Western Digital external hard drives carry a Standard Warranty Period of one (1) year. Western Digital-branded Retail Hard Drive Kits All Western Digital-branded retail hard drive kits, with the exception of WD Raptor drives, carry a Standard Warranty Period of one (1) year unless indicated otherwise on the package. Western Digital-branded WD Raptor retail hard drive kits carry a Standard Warranty Period of five (5) years. Bare Drive Retail Kits Protégé & WD Caviar® 1-year [extend] 1-year [extend] WD Caviar® SE 3-year 1-year [extend] WD Raptor 5-year 5-year External Drives N/A 1-year *Warranties may vary in regions that belong to European Union. Note: The limited warranty extends only for the period of time set forth in the Product documentation. The period commences from the date of manufacture appearing on the Product label of the original Product purchase. To verify the warranty of your Product, please use our online Warranty Status Check service. In the United States, some states do not allow limitations on how long implied warranties last, so the above limitation may not apply to you. Please refer to your Product manual for a statement of your limited warranty. A Product manual can be obtained from your authorized distributor or reseller or the WDC web site. There are no warranties which extend beyond the face of the WDC limited warranty. WDC disclaims all other warranties, express or implied, regarding the Products, including any implied warranties of merchantability, fitness for a particular purpose or noninfringement. In the United States, some laws do not allow the exclusion of the implied warranties. Return Material Authorization (RMA) No Product may be returned directly to WDC without first contacting WDC for a Return Material Authorization ("RMA") number. If it is determined that the Product may be defective, you will be given an RMA number and instructions for Product return. An unauthorized return, i.e. one for which an RMA number has not been issued, will be returned to you at your expense. Authorized returns are to be shipped prepaid and insured to the address on the RMA in an approved shipping container. Your original box and packaging materials should be kept for storing or shipping your Product. To request an RMA, please click on Warranty information Extended Warranty Customers can purchase an extended warranty on internal WD products with less than a 3-year warranty. The maximum warranty period for these products, including any warranty extension, cannot be longer than 3 years from the date of manufacture. Extended warranty is currently available for purchase online. Warranty Limitations WDC's limited warranty provides that, subject to the following limitations, each Product will be free from defects in material and workmanship and will conform to WDC's specification for the particular Product. Limitation of Remedies Your exclusive remedy for any defective Product is limited to the repair or replacement of the defective Product. WDC may elect which remedy or combination of remedies to provide in its sole discretion. WDC shall have a reasonable time after determining that a defective Product exists to repair or replace a defective Product. WDC's replacement Product under its limited warranty will be manufactured from new and serviceable used parts. WDC's warranty applies to repaired or replaced Products for the balance of the applicable period of the original warranty or ninety days from the date of shipment of a repaired or replaced Product, whichever is longer. Limitation of Damages WDC's entire liability for any defective Product shall in no event exceed the purchase price for the defective Product. This limitation applies even if WDC cannot or does not repair or replace any defective Product and your exclusive remedy fails of its essential purpose. No Consequential or Other Damages WDC has no liability for general, consequential, incidental or special damages. These include loss of recorded data, the cost of recovery of lost data, lost profits and the cost of the installation or removal of any Products, the installation of replacement Products, and any inspection, testing, or redesign caused by any defect or by the repair or replacement of Products arising from a defect in any Product. In the United States, some states do not allow exclusion or limitation of incidental or consequential damages, so the limitations above may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state. Your Use of the Product WDC will have no liability for any Product returned if WDC determines that: a.. The product was stolen from WDC. b.. The asserted defect: 1.. is not present, 2.. cannot reasonably be fixed because of damage occurring when the Product is in the possession of someone other than WDC, or 3.. is attributable to misuse, improper installation, alteration (including removing or obliterating labels), accident or mishandling while in the possession of someone other than WDC. c.. The Product was not sold to you as new. Additional Limitations on Warranty Western Digital's warranty does not cover Products which have been received improperly packaged, altered, or physically damaged. Products will be inspected upon receipt. You can view additional examples of the warranty limitations below by clicking on the available links. Packaging a.. Improperly packaged b.. Non-qualified shipping container Alterations a.. Counterfeit label(s) b.. Customer added jumper wires c.. Incorrect PCBA/HDA pair d.. Labels have been switched: 1.. True Western Digital label on non-Western Digital drive 2.. True Western Digital label on different capacity Western Digital Drive e.. Labels exhibit tampering f.. Label missing standard printing such as UL or capacity g.. Missing barcode or top cover label h.. No tape seal - (non-authorized data recovery sticker) i.. Serial number on top cover does not match barcode on end j.. Western Digital labels or breather filter holes obscured by customer applied stickers Damage a.. Broken pins on connector b.. Connector(s) are damaged, cracked, missing or broken c.. Cracked components on the circuit board d.. Dented base casting e.. Torn or punctured tape seal f.. Dented top cover g.. Deep scratch h.. Loose, damaged, or missing screws i.. Lifted or punctured servo clock hole (SCSI) j.. Missing servo clock hole (SCSI) k.. Missing PCBA (Circuit Board) l.. Obscured breather filter holes m.. Punctured at servo writer access port n.. Punctured inspect pivot seal o.. Scratch exposing copper trace p.. Scorched or burned PCBA q.. Stripped mounting hole threads If an alphabetic character appears after the Product date code (example: 05 Apr 99 X), the Product has been re-certified and may not be subject to the terms of WDC's warranty as it applies only to products sold as new. "kony" wrote in message ... On Sun, 16 Nov 2003 10:12:15 -0000, "S.Boardman" wrote: WD JB (8MB cache) retail series no longer has the 3 year warranty, only the OEM does. http://support.wdc.com/warranty/policy.asp Dave Phew, I've just bought three WD Caviar SE 80Gb 8Mb cache OEMs... I"m not even sure if ALL OEM do have 3 yr.. It seems a bit backwards to me though, that OEM ought to be 1 yr. and retail 3, but apparently not. The last retail drive I got a couple weeks ago still had the 3 yr warranty, so there "might" still be a few retail versions on vendors' shelves with 3 yr. Dave |
#8
|
|||
|
|||
I vote with you on PSU's.
"Bryan Henderson" wrote in message ... "stacey" wrote in message ... feRRets_inc wrote: G'day all I'm just wondering what is the best in terms of reliability for hard drives? I'm currently considering a Western Digital; any opinions or bad experiences? WD does have good support and the few drives that I've seen die were easily RMA'd without question. That said, spend the extra $$ and get the 8 meg drives that also have a longer warranty. Any drive can die and is probably the most unreliable part of a computer. surely nothing is more unreliable than PSUs? I have had two or three fail but never an HD..... :-)) |
#9
|
|||
|
|||
On Sun, 16 Nov 2003 10:16:19 -0000, "Bryan Henderson"
wrote: surely nothing is more unreliable than PSUs? I have had two or three fail but never an HD..... :-)) Depends on the power supply... MUCH greater variability in quality in a PSU and quite different failure mechanisms... any 3rd world sweatshop can make power supplies. |
#10
|
|||
|
|||
On Sun, 16 Nov 2003 10:16:19 -0000, "Bryan Henderson"
wrote: WD does have good support and the few drives that I've seen die were easily RMA'd without question. That said, spend the extra $$ and get the 8 meg drives that also have a longer warranty. Any drive can die and is probably the most unreliable part of a computer. surely nothing is more unreliable than PSUs? I have had two or three fail but never an HD..... :-)) Lucky you! Have had one IBM HD and one WD HD tip up. Never though, touch wood, a PSU. Trouble with HD's dying is the amount of work and time involved in getting things back up and running. Even if you do regular back ups there always seems to be something missing at the end of the day. I suppose it says a lot about HD's in general when the warranty period starts getting shorter....inspires a lot of faith in the quality of manufacturing processes....NOT!! regards Graham |
|
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Adding a Hard Drive | Eric Scofield | General | 5 | November 4th 03 06:01 AM |
Help! WinXP can't tell that my 2nd hard drive is already formatted | FitPhillyGuy | General | 12 | September 26th 03 03:38 AM |
Seagate Hard Drive - Faulty? | Mike Walker | General | 2 | September 5th 03 02:06 AM |
Hard drive that boots elsewhere refuses to boot in this machine | Simon O'Connor | General | 9 | July 22nd 03 06:34 AM |
New HD in Dell Dimension 4300? | Leif K-Brooks | General | 2 | July 3rd 03 05:23 AM |