If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
paper feed damage to Canon i865
I seem to have read nothing but glowing reports of the Canon i865 on
the internet and in newsgroups, but I am disappointed with the way my i865 keeps misfeeding paper. It often happens that the paper is drawn partway into the printer, then ejected, then drawn back in so violently that the paper creases and gets caught in the machine. The machine stops and a message warning of the need to clear a paper jam comes up, I pull out the offending sheet and the machine goes on its merry way. Annoying, but liveable with. However, much worse is that sometimes the machine's innards chew up the paper and the printer does not stop, nor does any warning message come up, yet horrendous noises issue forth. Today this type of jam has led to damage to the printer to the point where a message says it needs a service call - yet I've only had it a month (bought from Amazon in uk for the good price of £108 inc p&p). I had managed to extract the paper from inside the printer, but it was a bit of a wrench and when I resumed printing there were streaks down one side of the paper when printing colour. I was trying to finish a job of printing multiple sets of illustrated poems for someone. Now the printer has packed in completely, and will only print the text and not the illustration of pages of poetry with paintings. I have to confess I haven't been using Canon paper. Because the poems were for distribution I wanted a decent weight paper and was using 100gsm weight own brand from Rymans. Surely the printer should be able to cope with this. The specification is that it can paper of up to 105 gsm, my paper was within this limit. The specifications warn; "Do not use paper heavier than this (except for supported Canon-brand media), as it could jam in the printer." Anyone else had problems with paper feed? Does it seem I've damaged the printhead pulling out the chewed up paper? Could it be the rollers? How much is it likely to cost to repair, is it even worth it? I now find that Amazon uk doesn't stock the i865, and prices elsewhere are substantially higher. Apart from the paper feed problem, I've been most happy with the i865. Susie |
#2
|
|||
|
|||
"susie faulkner" wrote in message om... I seem to have read nothing but glowing reports of the Canon i865 on the internet and in newsgroups, but I am disappointed with the way my i865 keeps misfeeding paper. It often happens that the paper is drawn partway into the printer, then ejected, then drawn back in so violently that the paper creases and gets caught in the machine. The machine stops and a message warning of the need to clear a paper jam comes up, I pull out the offending sheet and the machine goes on its merry way. Annoying, but liveable with. However, much worse is that sometimes the machine's innards chew up the paper and the printer does not stop, nor does any warning message come up, yet horrendous noises issue forth. Today this type of jam has led to damage to the printer to the point where a message says it needs a service call - yet I've only had it a month (bought from Amazon in uk for the good price of £108 inc p&p). I had managed to extract the paper from inside the printer, but it was a bit of a wrench and when I resumed printing there were streaks down one side of the paper when printing colour. I was trying to finish a job of printing multiple sets of illustrated poems for someone. Now the printer has packed in completely, and will only print the text and not the illustration of pages of poetry with paintings. I have to confess I haven't been using Canon paper. Because the poems were for distribution I wanted a decent weight paper and was using 100gsm weight own brand from Rymans. Surely the printer should be able to cope with this. The specification is that it can paper of up to 105 gsm, my paper was within this limit. The specifications warn; "Do not use paper heavier than this (except for supported Canon-brand media), as it could jam in the printer." Anyone else had problems with paper feed? Does it seem I've damaged the printhead pulling out the chewed up paper? Could it be the rollers? How much is it likely to cost to repair, is it even worth it? I now find that Amazon uk doesn't stock the i865, and prices elsewhere are substantially higher. Apart from the paper feed problem, I've been most happy with the i865. If only a month old why not just call canon tech support and get it taken care of under warranty. Obviously no way of know the cause without physically examining, but could be it was flawed from the factory or damaged being tossed about in shipping to the retailer or your home. |
#3
|
|||
|
|||
|
#4
|
|||
|
|||
|
#6
|
|||
|
|||
In article ,
says... Don Allen wrote: In article , says... I seem to have read nothing but glowing reports of the Canon i865 on the internet and in newsgroups, but I am disappointed with the way my i865 keeps misfeeding paper. It often happens that the paper is drawn partway into the printer, then ejected, then drawn back in so violently that the paper creases and gets caught in the machine. The machine stops and a message warning of the need to clear a paper jam comes up, I pull out the offending sheet and the machine goes on its merry way. Annoying, but liveable with. Anyone else had problems with paper feed? Does it seem I've damaged the printhead pulling out the chewed up paper? Could it be the rollers? How much is it likely to cost to repair, is it even worth it? I now find that Amazon uk doesn't stock the i865, and prices elsewhere are substantially higher. Apart from the paper feed problem, I've been most happy with the i865. Susie I've had a Canon i860 (the USA and Canadian equivalent) for around 4 months. So far, I have not had any misfeeds. Canon's feed system intentionally draws the paper in, and then back and forth, to ensure the paper is aligned properly. "Back and forth" ONLY if it occasionally makes a rare feed error. I stress, back and forth feeds are NOT a normal part of the regular operation as it can take 20 seconds (time consuming), slowing down the printing process. It's supposed to pull the paper in and print in one continuous operation. Any more than 2 misfeeds per 20 feeds should be construed as a feed problem. Jams and strange feed noises are a sure bet you have one. And if you can't leave the printer's side while it's printing... well, do I really need to say any more? -Taliesyn It only does this once prior to printing, and typically within 2 seconds. Printing is complete for a text page within a few seconds later. I have never had a paper jam, and generally am not even in the same room where the printer is located. So, yes, I am not at the printer's side, so to speak. I've had good luck with the HP's I've owned, such as the 930-series DeskJets. As I stated, the i860 is the first Canon I've ever purchased, and so far, so good. Check back with me in a year! Everyone has their own opinions on what inkjet is best. Personally, I prefer lasers to any inkjet, as I'm not into photo printing on a regular basis. Don |
#7
|
|||
|
|||
Don Allen wrote in message .com...
I've had a Canon i860 (the USA and Canadian equivalent) for around 4 months. So far, I have not had any misfeeds. Canon's feed system intentionally draws the paper in, and then back and forth, to ensure the paper is aligned properly. This was my first Canon purchase after having had HP LaserJet's and inkjet DeskJet's for years, and a few Epsons for my kids. I recently purchased a Canon MP730 AIO which (I believe) uses the same print engine as the i860 (or i850). I've not had any paper feeding problems with the MP730 as yet. I would certainly contact Canon UK and ask for a possible replacement. Don Thanks for this and for the other feedback to my question. After I'd assumed the printer was irreversibly messed up and would need a repair or even replacing, I put it away. Then I decided to give it just one more go, and found it seemed to have completely recovered. No more messages about needing a service, no more lines down the side of colour printing. So I managed to finish the poetry & pics printing job I was in the middle of. I think from now on I'm gonna play safe and stick to Canon printing media - even though I see Canon hi-res paper (I suppose the nearest Canon equiv of the Ryman 100gsm I had been using for this particular job) sells for £15.70 per 200 sheets via my usual internet supplier. Ouch. Susie |
#8
|
|||
|
|||
Don Allen wrote:
In article , says... Don Allen wrote: In article , says... I seem to have read nothing but glowing reports of the Canon i865 on the internet and in newsgroups, but I am disappointed with the way my i865 keeps misfeeding paper. It often happens that the paper is drawn partway into the printer, then ejected, then drawn back in so violently that the paper creases and gets caught in the machine. The machine stops and a message warning of the need to clear a paper jam comes up, I pull out the offending sheet and the machine goes on its merry way. Annoying, but liveable with. Anyone else had problems with paper feed? Does it seem I've damaged the printhead pulling out the chewed up paper? Could it be the rollers? How much is it likely to cost to repair, is it even worth it? I now find that Amazon uk doesn't stock the i865, and prices elsewhere are substantially higher. Apart from the paper feed problem, I've been most happy with the i865. Susie I've had a Canon i860 (the USA and Canadian equivalent) for around 4 months. So far, I have not had any misfeeds. Canon's feed system intentionally draws the paper in, and then back and forth, to ensure the paper is aligned properly. "Back and forth" ONLY if it occasionally makes a rare feed error. I stress, back and forth feeds are NOT a normal part of the regular operation as it can take 20 seconds (time consuming), slowing down the printing process. It's supposed to pull the paper in and print in one continuous operation. Any more than 2 misfeeds per 20 feeds should be construed as a feed problem. Jams and strange feed noises are a sure bet you have one. And if you can't leave the printer's side while it's printing... well, do I really need to say any more? -Taliesyn It only does this once prior to printing, and typically within 2 seconds. Printing is complete for a text page within a few seconds later. I have never had a paper jam, and generally am not even in the same room where the printer is located. So, yes, I am not at the printer's side, so to speak. 2 seconds?... Then we're talking about two different "back and forths". Mine will misfeed sometimes - it sends the paper almost out of the printer, in the front, and then back in, right up the feeder, several times. This takes 20 seconds or so, not 2. I'm not too pleased with this. ;-) -Taliesyn |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Pls help How to feed paper for Canon S9000? | Ramesh | Printers | 7 | December 31st 03 08:22 PM |
How to set paper profiles with Canon i9100 | David Hurwitz | Printers | 0 | December 29th 03 07:24 AM |
canon i850 legal size paper | Born to Chill | Printers | 0 | August 2nd 03 03:14 PM |
Canon i950 and different paper brands | rs1011117 | Printers | 3 | July 25th 03 07:36 PM |
Canon BJC-6000 Paper Feed | Phil Kallis | Printers | 1 | July 14th 03 03:10 PM |