5672 Synaptics Problem

Everytime I go to the mouse applet in control panel I get this error
message:
"An exception occurred while trying to run "shell32.dll,Control_RunDLL
"C:\WINDOWS\System32\main.cpl",Mouse""

I have tried everything I don't know what to do next. I uninstalled all of
the synaptics software and drivers and tried the newest drivers from the
synaptics site, same results. I have replaced the I8042prt.sys file from the
xp setup disk. I have replaced the main.cpl from the system32 folder as well
all with the same results. It doesn't appear to be a corrupt i8042 or
main.cpl file. When I go to Program Files\Synaptics\SynTP folder and rename
the driver SynTPCpl.dll to SynTPCpl.dllold the mouse applet in the control
panel works and opens to the standard mouse setup box not the synaptics
setup.

Synaptics support says call Acer. Acer like all of the other companies says
do a restore. I don't know what else this problem could be it is driving me
nuts.

Acers fall back to problems is do a Restore. Even if u send a machine
in with hardware problems(which a restore will not fix) they'll do a
restore and ship it back...with the same exisiting hardware problems.
You'll have to be ready to fight to reship it back to them for
proper servicing. What a headache!

On Wed, 26 Jul 2006 19:16:57 -0400, "WeelyWillie"
wrote:

Everytime I go to the mouse applet in control panel I get this error
message:
"An exception occurred while trying to run "shell32.dll,Control_RunDLL
"C:\WINDOWS\System32\main.cpl",Mouse""

I have tried everything I don't know what to do next. I uninstalled all of
the synaptics software and drivers and tried the newest drivers from the
synaptics site, same results. I have replaced the I8042prt.sys file from the
xp setup disk. I have replaced the main.cpl from the system32 folder as well
all with the same results. It doesn't appear to be a corrupt i8042 or
main.cpl file. When I go to Program Files\Synaptics\SynTP folder and rename
the driver SynTPCpl.dll to SynTPCpl.dllold the mouse applet in the control
panel works and opens to the standard mouse setup box not the synaptics
setup.

Synaptics support says call Acer. Acer like all of the other companies says
do a restore. I don't know what else this problem could be it is driving me
nuts.