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HP Printer Toolbox
Windows 7 (x64)
HP Color LaserJet CP1215 Earlier this year, the Toolbox application for my printer stopped working. The Toolbox window opens, but it does not identify any "Known Printers". I am able to print okay without any problems. However, I cannot use the Toolbox to see my toner status, to change alerts, or to initiate color calibration. I think the problem resulted from a Windows 7 update. However, I uninstalled all the updates back to when I last successfully used the Toolbox; but that did not fix the problem. Does anyone here know how to fix this or know of an application that might replace the Toolbox. -- David E. Ross The Crimea is Putin's Sudetenland. The Ukraine will be Putin's Czechoslovakia. See http://www.rossde.com/editorials/edtl_PutinUkraine.html. |
#2
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HP Printer Toolbox
On 10/17/2014 5:02 PM, David E. Ross wrote:
Windows 7 (x64) HP Color LaserJet CP1215 Earlier this year, the Toolbox application for my printer stopped working. The Toolbox window opens, but it does not identify any "Known Printers". I am able to print okay without any problems. However, I cannot use the Toolbox to see my toner status, to change alerts, or to initiate color calibration. I think the problem resulted from a Windows 7 update. However, I uninstalled all the updates back to when I last successfully used the Toolbox; but that did not fix the problem. Does anyone here know how to fix this or know of an application that might replace the Toolbox. By the way, I know I can get the toner status by printing a "Supplies Status" page. However, that consumes paper and even more toner. Also, if one toner cartridge is empty, the printer will refuse to print the page even if the empty cartridge is not needed for printing. -- David E. Ross The Crimea is Putin's Sudetenland. The Ukraine will be Putin's Czechoslovakia. See http://www.rossde.com/editorials/edtl_PutinUkraine.html. |
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