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ARIA TECHNOLOGY - PATHETIC COMPANY TO DEAL WITH. *** AVOID ***
Aria Technologies prices may be cheaper than many retailers, but buyers should
be aware that Aria are absolutely rubbish to deal with. To date I have had 3 bad monitors from them, all of them had to be returned due to seriously defective pixels, and I'm not talking about just a couple of bad pixels, I'm referring to several bright blue pixels all within a area of 6mm of each other. Aria have a pre-check bad pixel check which the customer can purchase for £20+vat, and when I complained about the monitors I received, I was told I should have paid for this pre-test to be done prior to dispatch. Do Aria really expect its customers to pay £24 to check to see if the product they are selling you is faulty!!! In view of the fact that my return was simply returned to stock tells me that customers who do not pay for Aria's pre-pixel check will almost certainly end up with a duff monitor. I received this last monitor on the 3/5/06 at 11am and they received it back in stock at 2pm the same day (a round trip of 116miles) despite being given a refund receipt, and being told the refund would be put back on my credit card, 9 days later and it still has not been refunded. I've emailed them several times with no reply and numerous phone calls have been un-successful. Many of my colleagues have had similar experiences where products shipped by Aria were not new and were obviously customer returns. Trying to get a refund out of them is virtually inpossible. So take heed.... cheapest sometimes is not the best! Needless to state that I have closed my account with them and will never deal with them again. |
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