PC World

A relative of mine purchased a Ei System (laptop) from PC World a couple of
days ago (have never heard of such a name). The following day they emailed
me to say that they had what looked like purplish lines running across the
screen. Take it back and demand you money back I said. This was their
reply.

"Sorry lines on screen were normal and said no to exchange or refund."

What rules and regs can they throw at them?

S

On Tue, 13 Jan 2004 10:17:28 UTC, "S" wrote:

A relative of mine purchased a Ei System (laptop) from PC World a couple of
days ago (have never heard of such a name). The following day they emailed
me to say that they had what looked like purplish lines running across the
screen. Take it back and demand you money back I said. This was their
reply.

"Sorry lines on screen were normal and said no to exchange or refund."

What rules and regs can they throw at them?

Sale of Goods Act - unfit for purpose. Could start by getting a mate to
have one demonstrated in-store, and see if they all do it.

--
Bob Eager
rde at tavi.co.uk
PC Server 325*4; PS/2s 9585, 8595, 9595*2, 8580*3,
P70...