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#1
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HP Photosmart says "cartridge(s) in wrong slot"
After working for several months, our printer (C4380) has suddenly
started giving that error message. Please does anybody know what this means? I did not find anything relevant either in Google or HP's own website, which lists several errors but not that one. Please does this Group have a FAQ file? I could not find it. |
#2
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HP Photosmart says "cartridge(s) in wrong slot"
On Sep 25, 5:29 am, markdamerell wrote:
After working for several months, our printer (C4380) has suddenly started giving that error message. Please does anybody know what this means? I did not find anything relevant either in Google or HP's own website, which lists several errors but not that one. Please does this Group have a FAQ file? I could not find it. All I can say is HP is notorious for giving bogus messages when the printer senses a bad cart. This could be a non OEM cart, a low ink cart, or one with burned electronics inside. Your problem might be as simple as cleaning the contacts on the back of the cart and on the printer side. Some ink or oxidation may have built up so the printer is receiving erroneous information. |
#3
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HP Photosmart says "cartridge(s) in wrong slot"
Hmmm. maybe the cartridges had a party late at night and forgot where
they lived? More seriously, you might try removing the cartridge and cleaning the contact surfaces with care with a bit of isopropyl alcohol. Clean both surfaces the one on the cartridge and in the printer, but do so very gently and without a lot of alcohol. Then reinstall them making sure they are properly positioned, both in location and that they are fitted fully in place. Art If you are interested in issues surrounding e-waste, I invite you to enter the discussion at my blog: http://e-trashtalk.spaces.live.com/ markdamerell wrote: After working for several months, our printer (C4380) has suddenly started giving that error message. Please does anybody know what this means? I did not find anything relevant either in Google or HP's own website, which lists several errors but not that one. Please does this Group have a FAQ file? I could not find it. |
#4
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HP Photosmart says "cartridge(s) in wrong slot"
I tried cleaning contacts, no joy. Eventually I got new carts, which seems to have solved my problem at least for now. THis leaves me ****ed-off with HP because they seem to have programmed their carts to fail after about 6 months; and the printer gives false & undocumented error reports and they provide no way to find out which cart (if any) is bad. |
#5
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HP Photosmart says "cartridge(s) in wrong slot"
I suggest contacting them about it.
Under some situations they will refund or provide a new cartridge to deal with these situations (or at least they have in the past). Art If you are interested in issues surrounding e-waste, I invite you to enter the discussion at my blog: http://e-trashtalk.spaces.live.com/ markdamerell wrote: I tried cleaning contacts, no joy. Eventually I got new carts, which seems to have solved my problem at least for now. THis leaves me ****ed-off with HP because they seem to have programmed their carts to fail after about 6 months; and the printer gives false & undocumented error reports and they provide no way to find out which cart (if any) is bad. |
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