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#1
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No Yellow colour printing on my HP DeskJet 815C
Hello.
Having no more yellow colour on my prints, I just changed the catdrige, but it did not change anything ... I cleaned contacts on both printer charriot and catridge, with no amelioration. How to solve the problem ? PC Wondows XP Family edition HP DeskJet 815C USB connected Thank you for your help. |
#2
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No Yellow colour printing on my HP DeskJet 815C
It's new printer time methinks.
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#3
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No Yellow colour printing on my HP DeskJet 815C
Check your documentation to see if your printer has an off line test print
option. This will isolate between a printer and software problem.. "Dan35" wrote in message ... Hello. Having no more yellow colour on my prints, I just changed the catdrige, but it did not change anything ... I cleaned contacts on both printer charriot and catridge, with no amelioration. How to solve the problem ? PC Wondows XP Family edition HP DeskJet 815C USB connected Thank you for your help. |
#4
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No Yellow colour printing on my HP DeskJet 815C
Bob Headrick wrote: "Dan35" wrote in message ... Hello. Having no more yellow colour on my prints, I just changed the cartridge, but it did not change anything ... I cleaned contacts on both printer charriot and catridge, with no amelioration. Most likely your new cartridge is beyond its shelf life. Check the "use by" date on the package or check the warranty date as shown at: http://h10025.www1.hp.com/ewfrf/wc/g...cname=bua02014. If the cartridge is still in warranty contact HP (1-800-HPINVENt in North America, or see www.hp.com elsewhere) for a replacement. If the cartridge is beyond its warranty then replace it with a fresh cartridge. When buying cartridges look for the "install by" date on the cartridge. I would look for cartridges with at least six months remaining before the install by date. When storing cartridges for an extended length of time keep them upright as they would be on a store display and store them in a cool place for best results. Regards, Bob Headrick, MS MVP Printing/Imaging IN THE EARLY DAYS - DESKJET500 - ONE COULD TAKE ADVANTAGE OF A SALE AND STOCK UP ON CARTS AND THEN USE THEM AS NEEDED. NOW HP WANTS TO INSURE YOU PAY THE MAXIMUM PRICE BY MAKING IT DIFFICULT TO STOCK UP ON A SALE BY PLACING A CHIP WHERE IT WILL NOT WORK AFTER A CERTAIN DATE. THIS IS MAKEING SURE THAT GOOD INK CANNOT BE USED. |
#5
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No Yellow colour printing on my HP DeskJet 815C
"SteveB" sbrads@nildramDOTcoDOTuk wrote in message ... It's new printer time methinks. No, it just needs a fresh cartridge. Cartridges do have a shelf life which can be shortened by storing the cartridges on their sides or at elevated temperatures. These cartridges do not have any chips that know anything about the date of manufacture or have any expiration date. The symptoms described are exactly those of a cartridge stored beyond its shelf life. A new cartridge will cure the problem. As mentioned before, if the cartridge is within its warranty HP should replace it. Regards, Bob Headrick, MS MVP Printing/Imaging |
#6
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No Yellow colour printing on my HP DeskJet 815C
Bob Headrick wrote: "SteveB" sbrads@nildramDOTcoDOTuk wrote in message ... It's new printer time methinks. No, it just needs a fresh cartridge. Cartridges do have a shelf life which can be shortened by storing the cartridges on their sides or at elevated temperatures. These cartridges do not have any chips that know anything about the date of manufacture or have any expiration date. The symptoms described are exactly those of a cartridge stored beyond its shelf life. A new cartridge will cure the problem. As mentioned before, if the cartridge is within its warranty HP should replace it. Regards, Bob Headrick, MS MVP Printing/Imaging SINCE YOU ARE AN EMPLOYEE OF HP DO YOU RECOMMEND USING AFTERMARKET INKS AND NOT SPEND THE MONEY FOR GENUINE HP STUFF. |
#7
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No Yellow colour printing on my HP DeskJet 815C
Charlie+ wrote: On Sat, 19 Nov 2005 18:15:20 +0100, Dan35 wrote as underneath my scribble : It was my experience with HP tri colour cartridges that the yellow was always the colour that gave up first where ageing was the problem rather than lack of ink or anything else - the yellow seemed to form off-white crystals with age - gradually blocking the printhead and eventually expanding the yellow part of the printhead apart....! Charlie+ ON MY HP THAT IS NOT TRUE. I HAVE NOT HAD ANY TROUBLE EVER WITH HP CARTS LIKE THOSE MENTIONED IN THIS POST Hello. Having no more yellow colour on my prints, I just changed the catdrige, but it did not change anything ... I cleaned contacts on both printer charriot and catridge, with no amelioration. How to solve the problem ? PC Wondows XP Family edition HP DeskJet 815C USB connected Thank you for your help. |
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