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#1
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KBD, Mouse won't work
I've got a Dell Precision 390 running WinXP, with a wired Dell keyboard,
an ethernet connection, and a wireless nano MSFT mouse. I use it in my garage, and it's been running fine for a long time. Yesterday I decided to clean out the entire garage and move the machine to another location in the garage. I unhooked everything, and a day later, I reconnected everything, but... The machine boots up, says found new optical mouse, human interface device...and then the Found New Hardware Wizard appears, with the three selections, but, neither the arrow keys on the kbd or the mouse will make the mouse arrow on the screen move. Everytime I reboot/start, the same thing happens. F2 gets me to Startup, and F12 gets me Boot Selections, and in both of these screens, the kbd works fine, and all settings look fine. When I ESC/Exit out of either of these screens, the desktop loads up, and repeats found new hardware...but still no input device works. CTRL/Alt/Del doesn't work, NUMLOCK doesn't work, CAPS Lock doesn't work... F8 won't get me into Safe Mode Could I have knocked something inside the machine loose while moving that would cause this? Others had used the machine before moving, and perhaps it has malware that I don't know about. I didn't load it up immediately before the move. The move is from one side of the garage to the other side. Any ideas? TIA - I hope this ng is still read by you guys. I haven't seen a new post since mid-May. |
#2
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KBD, Mouse won't work
On Monday, June 22, 2015 at 10:18:25 AM UTC-5, Boris wrote:
I've got a Dell Precision 390 running WinXP, with a wired Dell keyboard, an ethernet connection, and a wireless nano MSFT mouse. I use it in my garage, and it's been running fine for a long time. Yesterday I decided to clean out the entire garage and move the machine to another location in the garage. I unhooked everything, and a day later, I reconnected everything, but... The machine boots up, says found new optical mouse, human interface device...and then the Found New Hardware Wizard appears, with the three selections, but, neither the arrow keys on the kbd or the mouse will make the mouse arrow on the screen move. Everytime I reboot/start, the same thing happens. F2 gets me to Startup, and F12 gets me Boot Selections, and in both of these screens, the kbd works fine, and all settings look fine. When I ESC/Exit out of either of these screens, the desktop loads up, and repeats found new hardware...but still no input device works. CTRL/Alt/Del doesn't work, NUMLOCK doesn't work, CAPS Lock doesn't work... F8 won't get me into Safe Mode Could I have knocked something inside the machine loose while moving that would cause this? Others had used the machine before moving, and perhaps it has malware that I don't know about. I didn't load it up immediately before the move. The move is from one side of the garage to the other side. Any ideas? TIA - I hope this ng is still read by you guys. I haven't seen a new post since mid-May. Remove USB devices, reboot, and plug in each device...see how that goes... |
#3
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KBD, Mouse won't work
Bob_Villa wrote in
: On Monday, June 22, 2015 at 10:18:25 AM UTC-5, Boris wrote: I've got a Dell Precision 390 running WinXP, with a wired Dell keyboard, an ethernet connection, and a wireless nano MSFT mouse. I use it in my garage, and it's been running fine for a long time. Yesterday I decided to clean out the entire garage and move the machine to another location in the garage. I unhooked everything, and a day later, I reconnected everything, but... The machine boots up, says found new optical mouse, human interface device...and then the Found New Hardware Wizard appears, with the three selections, but, neither the arrow keys on the kbd or the mouse will make the mouse arrow on the screen move. Everytime I reboot/start, the same thing happens. F2 gets me to Startup, and F12 gets me Boot Selections, and in both of these screens, the kbd works fine, and all settings look fine. When I ESC/Exit out of either of these screens, the desktop loads up, and repeats found new hardware...but still no input device works. CTRL/Alt/Del doesn't work, NUMLOCK doesn't work, CAPS Lock doesn't work... F8 won't get me into Safe Mode Could I have knocked something inside the machine loose while moving that would cause this? Others had used the machine before moving, and perhaps it has malware that I don't know about. I didn't load it up immediately before the move. The move is from one side of the garage to the other side. Any ideas? TIA - I hope this ng is still read by you guys. I haven't seen a new post since mid-May. Remove USB devices, reboot, and plug in each device...see how that goes... Been there. No go. I did get into Safe Mode, but same problem. Like I said before, the kbd is recocnized in the setup screens (F2 and F12), but once the desktop boots up, neither kbd or mouse are recognized. |
#4
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KBD, Mouse won't work
On Monday, June 22, 2015 at 11:18:25 AM UTC-4, Boris wrote:
I've got a Dell Precision 390 running WinXP, with a wired Dell keyboard, an ethernet connection, and a wireless nano MSFT mouse. I use it in my garage, and it's been running fine for a long time. Yesterday I decided to clean out the entire garage and move the machine to another location in the garage. I unhooked everything, and a day later, I reconnected everything, but... The machine boots up, says found new optical mouse, human interface device...and then the Found New Hardware Wizard appears, with the three selections, but, neither the arrow keys on the kbd or the mouse will make the mouse arrow on the screen move. Everytime I reboot/start, the same thing happens. F2 gets me to Startup, and F12 gets me Boot Selections, and in both of these screens, the kbd works fine, and all settings look fine. When I ESC/Exit out of either of these screens, the desktop loads up, and repeats found new hardware...but still no input device works. CTRL/Alt/Del doesn't work, NUMLOCK doesn't work, CAPS Lock doesn't work... F8 won't get me into Safe Mode Could I have knocked something inside the machine loose while moving that would cause this? Others had used the machine before moving, and perhaps it has malware that I don't know about. I didn't load it up immediately before the move. The move is from one side of the garage to the other side. Any ideas? TIA - I hope this ng is still read by you guys. I haven't seen a new post since mid-May. Possibly replace batteries in mouse? Or try a wired mouse, temporarily and as a test. Examine USB ports. Plug keyboard into other USB ports. Try another keyboard? This does seem like an odd one... Ben Myers |
#5
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KBD, Mouse won't work
Ben Myers wrote in
: On Monday, June 22, 2015 at 11:18:25 AM UTC-4, Boris wrote: I've got a Dell Precision 390 running WinXP, with a wired Dell keyboard, an ethernet connection, and a wireless nano MSFT mouse. I use it in my garage, and it's been running fine for a long time. Yesterday I decided to clean out the entire garage and move the machine to another location in the garage. I unhooked everything, and a day later, I reconnected everything, but... The machine boots up, says found new optical mouse, human interface device...and then the Found New Hardware Wizard appears, with the three selections, but, neither the arrow keys on the kbd or the mouse will make the mouse arrow on the screen move. Everytime I reboot/start, the same thing happens. F2 gets me to Startup, and F12 gets me Boot Selections, and in both of these screens, the kbd works fine, and all settings look fine. When I ESC/Exit out of either of these screens, the desktop loads up, and repeats found new hardware...but still no input device works. CTRL/Alt/Del doesn't work, NUMLOCK doesn't work, CAPS Lock doesn't work... F8 won't get me into Safe Mode Could I have knocked something inside the machine loose while moving that would cause this? Others had used the machine before moving, and perhaps it has malware that I don't know about. I didn't load it up immediately before the move. The move is from one side of the garage to the other side. Any ideas? TIA - I hope this ng is still read by you guys. I haven't seen a new post since mid-May. Possibly replace batteries in mouse? Did that. Or try a wired mouse, temporarily and as a test. Did that. Examine USB ports. Plug keyboard into other USB ports. Try another keyboard? Did that and that and that. This does seem like an odd one... Ben Myers Yep. |
#6
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KBD, Mouse won't work
On Monday, June 22, 2015 at 10:18:25 AM UTC-5, Boris wrote:
This sounds real familiar...but I can't remember what I did? Have you tried PS2...or is it too new to have any? (probably a stupid question) |
#7
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KBD, Mouse won't work
Bob_Villa wrote in
: On Monday, June 22, 2015 at 10:18:25 AM UTC-5, Boris wrote: This sounds real familiar...but I can't remember what I did? Have you tried PS2...or is it too new to have any? (probably a stupid question) I can't remember, but I think long ago I scrapped all my PS2 stuff, but I'm not sure. I've got boxes and boxes of older pc stuff I could check, but it's behind boxes and boxes of ... you get the idea. But, I guess that's the next thing to do. I do have all the drivers for the machine in a separate folder. I wonder if I can connect the drive to another machine, and either do an sfc on it, or, replace the chipset driver. Something tells me it's not possible to run sfc on a non-primary drive, and messing with the chipset after it's been installed could make a bigger mess. I may just have to do a clean install. |
#8
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KBD, Mouse won't work
On Wednesday, June 24, 2015 at 10:12:00 AM UTC-5, Boris wrote:
I may just have to do a clean install. Restore to a previous date works well on XP! |
#9
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KBD, Mouse won't work
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#10
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KBD, Mouse won't work
On Wednesday, June 24, 2015 at 7:37:25 PM UTC-5, Boris wrote:
I'd love to try that, but I have no kbd or mouse when the desktop loads. Duh, point taken! |
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