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Amazing Experience . . .
I recently had two most amazing experiences at the HP/Compaq web site.
Using their direct chat system, I communicated with two very knowledgeable and extremely techs. I got the answers I needed in depth and without any BS in under 5 minutes each. When the one didn't have the answer right at hand he looked it up and was able to provide all the info I needed. Thanks to them my friends 7470 is back running with a new HD and maxed out RAM without a lot of hunting for info and hanging around on the phone trying to get answers from some tech who knows less than I do about that particular system. I was most haply surprised by this and hope it is the beginning an ongoing trend in the tech support department. KC |
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