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Problem with Lite-On LTC-48161H DVD/CD-ROM drive and CD-R/RWs
I'm having a problem with my new computer's Lite-On LTC-48161H
DVD/CD-ROM drive.... On the whole, it seems to work well for regular playing/reading purposes. I've played a few purchased music CDs, and installed a few programs from installation CDs, all with no problems. However, the drive seems utterly unable to recognize the presence of a CD-R or CD-RW disk, blank or otherwise. I've used three different ways of trying to write to a CD-R in the drive -- the relevant Windows XP wizard, Ahead Nero, and Windows Media Player 9 -- and while all can find and recognize the drive, all insist that there is no media in the drive, even though a blank CD-R or CD-RW is present. The drive also does not recognize CD-Rs that have been previously burned by another machine (such as the music CD my wife made and used with her laptop's CD-RW drive). I spent over an hour on the phone with my comptuer company's tech support this morning, and while they were very patient and helpful, we still have no idea what the problem is. Any ideas? - Tom Kiefer thogek (at) earthlink . net |
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#3
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"Wanderer" wrote:
ASPI installed? Latest KH0N firmware installed? Unfortunately, being as clueless as I am on this subject, I have no idea how to even check for these things. - Tom Kiefer thogek (at) earthlink . net |
#4
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"Tom Kiefer" wrote:
I'm having a problem with my new computer's Lite-On LTC-48161H DVD/CD-ROM drive.... On the whole, it seems to work well for regular playing/reading purposes. I've played a few purchased music CDs, and installed a few programs from installation CDs, all with no problems. Correction: Some manufactured installation CDs don't work either. My Lite-On LTC-48161H DVD/CD-ROM drive refuses to recognize the presence of any content on my HP Deskjet 5550 printer software CD. :-( However, the drive seems utterly unable to recognize the presence of a CD-R or CD-RW disk, blank or otherwise. I've used three different ways of trying to write to a CD-R in the drive -- the relevant Windows XP wizard, Ahead Nero, and Windows Media Player 9 -- and while all can find and recognize the drive, all insist that there is no media in the drive, even though a blank CD-R or CD-RW is present. The drive also does not recognize CD-Rs that have been previously burned by another machine (such as the music CD my wife made and used with her laptop's CD-RW drive). I spent over an hour on the phone with my comptuer company's tech support this morning, and while they were very patient and helpful, we still have no idea what the problem is. Any ideas? - Tom Kiefer thogek (at) earthlink . net |
#5
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I finally stumbled across the firmware version (or "Device Information"
"Revision") on my Lite-On LTC-48161H drive, and it is apparently KH0G. Would this cause such an issue? - Tom Kiefer thogek (at) earthlink . net "Tom Kiefer" wrote: "Wanderer" wrote: ASPI installed? Latest KH0N firmware installed? Unfortunately, being as clueless as I am on this subject, I have no idea how to even check for these things. - Tom Kiefer thogek (at) earthlink . net |
#6
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Maybe not. I just installed firmware revision KH0N, and confirmed its
installation via the "Computer Management Storage Removable Storage Libraries Lite-On Combo LTC-48161H Properties Device Information" dialog tab. Unfortunately, this upgrade appears to have had no effect on the drive or my current problems with it. :-( - Tom Kiefer thogek (at) earthlink . net "Tom Kiefer" wrote: I finally stumbled across the firmware version (or "Device Information" "Revision") on my Lite-On LTC-48161H drive, and it is apparently KH0G. Would this cause such an issue? - Tom Kiefer thogek (at) earthlink . net "Tom Kiefer" wrote: "Wanderer" wrote: ASPI installed? Latest KH0N firmware installed? Unfortunately, being as clueless as I am on this subject, I have no idea how to even check for these things. - Tom Kiefer thogek (at) earthlink . net |
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