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#1
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ACER News
Hi,
I have been in touch with Acer Service/helpDesk manager in two countries very frequently on quality issues. 803LCI (and basically all 800 series, and applicable to 600 series). 1. 4A12 Does sometime hang your system, and can't be rebooted for few hours. Thought hardware issue, but upgrading to lower or higher version, never had the problem. Acer didn't know what's wrong. 2. Blurry external output. I read archive of this news about updated driver being the answer, THIS IS BULL****. Get your unit to the service center, ask for inverter change. If the engineer didn't know what it's all about, ask them to ask Taiwan engineer. By this time, it should be available on their internal knowledge base. Took me forever to convince them, it's a hardware issue. 3. Battery weak Seldom use the battery (on A/C, battery unplugged). battery has lost 15% of it's maximum charge in 6 months. My Dell, still has 100% full charge capacity after 18 months. 4. Wireless can't be regonized in supplied ProSet (Intel) 5. Bluetooth module (added by Acer in 803) can't be recognized in Launch Manager 6. Rapid charging is a BIG LIE. 1,5 hours to reach 80% not to 100% 7. Wireless range sucks. What you can expect of cheapo quality 8. Paid premium price for 803LCI and saw 800 USD decline in 3 months. 9. No driver update except those that come from Intel so far. Compared to other vendors, by 1 year, there should be few patches for display driver etc. Acer known to be very lazy at updating drivers. 10. Cheapo CDRW drivers - Quanta .... 650xxxx 1. USB 2.0 (VIA Chipset) is a nightmare.... many external usb 2.0 storage doesn't work 610, 600, 420 1. O2micro needs patch before work perfectly with PCMCIA USB 2.0 cards and usb2.0 harddisk. Again Acer lazy at looking, had to liase with o2micro directly to get updated patch. Many people spent countless hours to get fixes directly, and acer just get money from new notebooks. Smartcard in 6xx, 8xx Ha.. what a joke, outdated software, can be bypass, no documentation, weak encryption. What can you expect this to secure your system. --- So folks, get your butt to service center, get your inveter changed to fix the blurry output... I neve rheard a big manufacturer made so much mess... a proof of poor quality. |
#3
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Agreed, The tech support for hardware replacement is good, but for driver or
troubles really unreliable |
#4
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Which country are you referring to?
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