D-Link 3220G Network Camera and sending email

Well didn't use Inetserv. I'm running XP Pro and it has IIS 5.1 with SMTP
support. Took a few minutes to set it up and then directed the camera to
the system. Worked first shot!

Now I'm wondering why the heck it works if I use the PC as a pass through to
the cable SMTP server? It appears to be using the very same information I
entered in the camera config. Why can't it connect directly. I'd rather
not leave the PC on but at least I got it to work in some fashion!

I wonder if this same approach has to be used for FTP as well?


"bumtracks" wrote in message
news:LScAd.19402$rL3.3605@trnddc03...
Guess you've tried a reset, powerdown, reload firmware, and manually
reconfig everything rather than a saved config.

Really Other than that what can Dlink do ?

Maybe try a simple local mail server to see if then cam mail works ?
I use a small freeware Windows mail server on the LAN here for everything
InetServ http://www.avtronics.net/inetserv.php





"johnQdoe" wrote in message
...
Yes, all this corresponds exactly to what I have entered into the config
screens.

So far D-link tech support via email jerked me around to provide more
and
more information then did nothing but tell me to call their 800 number.
They offered ZERO help or ideas. Wasted about 3-4 days there.

I just got off the phone with their "tech support". It was clear the
guy
didn't even know the product. They told me nothing that wasn't in their
manual or on their website. I've combed through both many times. The
guy
kept putting me on hold to talk to "his supervisor". He kept repeating
the
same stuff over and over and claimed sending mail to the Comcast smtp
server
was "advanced"! (guess that makes Outlook Express an "advanced
program"!)
When I asked to speak to the "supervisor" he refused. He also refused
to
provide his name. He claims Comcast is using some sort of password
(interesting OE works fine without this mystery password).

I will be attempting to return this camera and will never buy another
Dlink
product again. This is a $350 piece of crap that doesn't do what it
shows
on the back of the box it comes in. I cannot believe that this company
has
put this camera on the market making claims it supports SMTP when it
clearly
doesn't.

I would strongly advise against buying Dlink products based on my
expereince
tonight with their "support".


"bumtracks" wrote in message
news:YpNzd.8717$L7.529@trnddc05...
fwiw
I just looked real quick at comcast set up instructions for OE
then looked at a dcs2000 configs and its output ...
which is same program(er)as 3220

required for cam to mail comcast sh/b...
smtp.comcast.net
LoginUserName (without @comcast)
passWord
the
sender email ((from field))
which is way on the bottom of the smtp config
i assume ur email is


example dcs2000 email;
MIME-Version: 1.0
Date: Mon, 27 Dec 2004 05:14:12 GMT
To:
From:
Cc:
Subject: Periodic snapshots
X-Mailer: VisualServer Surveillance Mailer /1.00
Content-Type: multipart/mixed;
boundary="192.168.0.26Vivotek1104124452";
type="text/plain"


--192.168.0.26Vivotek1104124452
Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: 7bit

*** Periodic snapshots ***
From: http://192.168.0.26
Time: Dec/27/2004 00:14:11
Note: ncam6

On Sat, 1 Jan 2005 00:55:02 -0500, "johnQdoe"
wrote:

Well didn't use Inetserv. I'm running XP Pro and it has IIS 5.1 with SMTP
support. Took a few minutes to set it up and then directed the camera to
the system. Worked first shot!

Now I'm wondering why the heck it works if I use the PC as a pass through to
the cable SMTP server? It appears to be using the very same information I
entered in the camera config. Why can't it connect directly. I'd rather
not leave the PC on but at least I got it to work in some fashion!

I posted this once before for you. For sending mail via your ISP
smtp server, including a user name and password may be giving you
an authinication error (at least it does on my system). I suggest
you try *not* using a name and password and see what happens.
User names and passwords seem to be used for accessing your
email account and reading what is there.

I dunno - at least you know the camera sends mail

fwiw
I share a server at pairNet and have email avail to me there, which I really
dont use for outgoing - but when I absolutely need to before I can send
mail from any email client I have to first check mail & then have
something like a fifteen minute window to send before the login expires.
Wonder if comcast works on that principle.

Might try checking comcast mail from Outlook or whatever followed quickly by
forcing the cam, or your router to send mail - which would sort of verify
then if it works - that your appliance sendmail is SOL to comcast.


"johnQdoe" wrote in message
...
Well didn't use Inetserv. I'm running XP Pro and it has IIS 5.1 with SMTP
support. Took a few minutes to set it up and then directed the camera to
the system. Worked first shot!

Now I'm wondering why the heck it works if I use the PC as a pass through
to
the cable SMTP server? It appears to be using the very same information I
entered in the camera config. Why can't it connect directly. I'd rather
not leave the PC on but at least I got it to work in some fashion!

I wonder if this same approach has to be used for FTP as well?


"bumtracks" wrote in message
news:LScAd.19402$rL3.3605@trnddc03...
Guess you've tried a reset, powerdown, reload firmware, and manually
reconfig everything rather than a saved config.

Really Other than that what can Dlink do ?

Maybe try a simple local mail server to see if then cam mail works ?
I use a small freeware Windows mail server on the LAN here for
everything
InetServ http://www.avtronics.net/inetserv.php





"johnQdoe" wrote in message
...
Yes, all this corresponds exactly to what I have entered into the
config
screens.

So far D-link tech support via email jerked me around to provide more
and
more information then did nothing but tell me to call their 800
number.
They offered ZERO help or ideas. Wasted about 3-4 days there.

I just got off the phone with their "tech support". It was clear the
guy
didn't even know the product. They told me nothing that wasn't in
their
manual or on their website. I've combed through both many times. The
guy
kept putting me on hold to talk to "his supervisor". He kept
repeating
the
same stuff over and over and claimed sending mail to the Comcast smtp
server
was "advanced"! (guess that makes Outlook Express an "advanced
program"!)
When I asked to speak to the "supervisor" he refused. He also refused
to
provide his name. He claims Comcast is using some sort of password
(interesting OE works fine without this mystery password).

I will be attempting to return this camera and will never buy another
Dlink
product again. This is a $350 piece of crap that doesn't do what it
shows
on the back of the box it comes in. I cannot believe that this
company
has
put this camera on the market making claims it supports SMTP when it
clearly
doesn't.

I would strongly advise against buying Dlink products based on my
expereince
tonight with their "support".


"bumtracks" wrote in message
news:YpNzd.8717$L7.529@trnddc05...
fwiw
I just looked real quick at comcast set up instructions for OE
then looked at a dcs2000 configs and its output ...
which is same program(er)as 3220

required for cam to mail comcast sh/b...
smtp.comcast.net
LoginUserName (without @comcast)
passWord
the
sender email ((from field))
which is way on the bottom of the smtp config
i assume ur email is


example dcs2000 email;
MIME-Version: 1.0
Date: Mon, 27 Dec 2004 05:14:12 GMT
To:
From:
Cc:
Subject: Periodic snapshots
X-Mailer: VisualServer Surveillance Mailer /1.00
Content-Type: multipart/mixed;
boundary="192.168.0.26Vivotek1104124452";
type="text/plain"


--192.168.0.26Vivotek1104124452
Content-Type: text/plain; charset=iso-8859-1
Content-Transfer-Encoding: 7bit

*** Periodic snapshots ***
From: http://192.168.0.26
Time: Dec/27/2004 00:14:11
Note: ncam6

"Si Ballenger" wrote in message
...
On Sat, 1 Jan 2005 00:55:02 -0500, "johnQdoe"
wrote:

Well didn't use Inetserv. I'm running XP Pro and it has IIS 5.1 with
SMTP
support. Took a few minutes to set it up and then directed the camera to
the system. Worked first shot!

Now I'm wondering why the heck it works if I use the PC as a pass through
to
the cable SMTP server? It appears to be using the very same information
I
entered in the camera config. Why can't it connect directly. I'd rather
not leave the PC on but at least I got it to work in some fashion!

I posted this once before for you. For sending mail via your ISP
smtp server, including a user name and password may be giving you
an authinication error (at least it does on my system). I suggest
you try *not* using a name and password and see what happens.
User names and passwords seem to be used for accessing your
email account and reading what is there.

I did try not using a username or password but that didn't work either. But
if no account or password is used, doesn't that mean anybody from any place
could send email through the server? Not sure anybody would allow or want
that type of open access.

On Sat, 1 Jan 2005 10:10:58 -0500, "johnQdoe"
wrote:


"Si Ballenger" wrote in message
...
On Sat, 1 Jan 2005 00:55:02 -0500, "johnQdoe"
wrote:

Well didn't use Inetserv. I'm running XP Pro and it has IIS 5.1 with
SMTP
support. Took a few minutes to set it up and then directed the camera to
the system. Worked first shot!

Now I'm wondering why the heck it works if I use the PC as a pass through
to
the cable SMTP server? It appears to be using the very same information
I
entered in the camera config. Why can't it connect directly. I'd rather
not leave the PC on but at least I got it to work in some fashion!

I posted this once before for you. For sending mail via your ISP
smtp server, including a user name and password may be giving you
an authinication error (at least it does on my system). I suggest
you try *not* using a name and password and see what happens.
User names and passwords seem to be used for accessing your
email account and reading what is there.

I did try not using a username or password but that didn't work either. But
if no account or password is used, doesn't that mean anybody from any place
could send email through the server? Not sure anybody would allow or want
that type of open access.

If you are interested in experimenting, below is my origional
post with a link to the free sendemail windows application and
the info on using the application. The sendemail application
captures errors in a file for viewing, and thats where I noticed
authinication errors when I included the user name and password.
I think most smtp servers look at the originating IP address
(with in the ISPs domain or not) to determine if the email is
comming with in its system and should be sent. I've been testing
this setup to automatically send a webcam frame capture via email
when an event is triggered. In the batch file you would need to
put in the appropriate email addresses and smpt server info for
your test.

======================================

As strange as it may seem, you may not need your user name and
password. I've been tinkering with a free command line email
application called sendemail which was getting authorization
errors. I removed the user name and password from the command
line and it works. If you are sending to a mail server at your
current ISP, then may accept email from with in its system with
out the user and password. Below is what is required to send mail
with in the system of my ISP. From, to, subject, message, and
mail server. If you are using a mail server outside the system or
from another ISP, then the user name and password would
definately be needed. Try skipping the user name and password.

http://caspian.dotconf.net/menu/Software/SendEmail/

::========sendemail.bat==========

@echo off
sendemail.exe -f -t -u test -m send email
test -s smtp.myisp.net:25 -l error.txt

::==================================


sendemail.exe-1.50 by Brandon Zehm

Synopsis: sendemail.exe -f ADDRESS [options]

Required:
-f ADDRESS from (sender) email address
* At least one recipient required via -t, -cc, or -bcc
* Message body required via -m, STDIN, or -o
message-file=FILE

Common:
-t ADDRESS [ADDR ...] to email address(es)
-u SUBJECT message subject
-m MESSAGE message body
-s SERVER[:PORT] smtp mail relay, default is
localhost:25

Optional:
-a FILE [FILE ...] file attachment(s)
-cc ADDRESS [ADDR ...] cc email address(es)
-bcc ADDRESS [ADDR ...] bcc email address(es)

Paranormal:
-xu USERNAME authentication user (for SMTP
authentication)
-xp PASSWORD authentication password (for SMTP
authentication)
-l LOGFILE log to the specified file
-v verbosity, use multiple times for
greater effect
-q be quiet (no stdout output)
-o NAME=VALUE see extended help topic "misc" for
details

Help:
--help TOPIC The following extended help topics
are available:
addressing explain addressing and related
options
message explain message body input and
related options
misc explain -xu, -xp, and others
networking explain -s, etc
output explain logging and other output
options

Did you ever get the FTP to work?? I am getting the same error. I am
using my home computer's FTP (Win2k with IIS 5) and it is not working
for me.

I have also had no luck getting the camera to work wirelessly with my
Belkin 802.11b wireless router. It worked for 10s after i power cycled
both router and camera, but then it all crashed! Tech support was
equally lame when I talked to them about the problems.

I have a D-link 2100+ camera and it would crash using wireless. The fix I
found was to untick UPNP in the camera settings and it has not crashed
since.

I also use the email functionality of the camera without any problems, I
tried the FTP for a while and this also worked for me. This was to an
external account on the Internet.

HTH
mk38

"TransParent Webcam" wrote in message
oups.com...
Did you ever get the FTP to work?? I am getting the same error. I am
using my home computer's FTP (Win2k with IIS 5) and it is not working
for me.

I have also had no luck getting the camera to work wirelessly with my
Belkin 802.11b wireless router. It worked for 10s after i power cycled
both router and camera, but then it all crashed! Tech support was
equally lame when I talked to them about the problems.

Nope, never got the FTP functionality to work. The SMTP only worked if I
set up an SMTP server on my PC (built into XP Pro). D-Link's pathetic
support claimed trying to send to a cable company email system was
"advanced" and not supported, yet there help files contain reference to
Comcast, etc. I must say that D-Link tech support is THE worst I have ever
had the misfortune of speaking to. I will never buy another D-Link product
again and will advise others to do the same. For a product costing over
$300, one expects to be able to speak to somebody that isnlt thumbing
through the written scripts for the first time! I actually had to educate
HIM on the camera!

Can you try your camera with another router? Does the same thing happen on
a wired connection? I had mine connected to a Netgear wireless router with
all security enabled as well as UPNP and it was fine. The networking was
about the only thing that worked as advertised with this camera.


"TransParent Webcam" wrote in message
oups.com...
Did you ever get the FTP to work?? I am getting the same error. I am
using my home computer's FTP (Win2k with IIS 5) and it is not working
for me.

I have also had no luck getting the camera to work wirelessly with my
Belkin 802.11b wireless router. It worked for 10s after i power cycled
both router and camera, but then it all crashed! Tech support was
equally lame when I talked to them about the problems.

Please do tell more... Exactly what provider were you able to FTP and Email
to? What was the magic information that worked with the 2100+? It might
help us with the 3220G. D-Link support sure as hell can't help!


"mk38" wrote in message
...
I have a D-link 2100+ camera and it would crash using wireless. The fix I
found was to untick UPNP in the camera settings and it has not crashed
since.

I also use the email functionality of the camera without any problems, I
tried the FTP for a while and this also worked for me. This was to an
external account on the Internet.

HTH
mk38

"TransParent Webcam" wrote in message
oups.com...
Did you ever get the FTP to work?? I am getting the same error. I am
using my home computer's FTP (Win2k with IIS 5) and it is not working
for me.

I have also had no luck getting the camera to work wirelessly with my
Belkin 802.11b wireless router. It worked for 10s after i power cycled
both router and camera, but then it all crashed! Tech support was
equally lame when I talked to them about the problems.

I am sending my motion detected snapshots to a Gmail email account vial my
mail server on Voxetreme. I have the mail server name and the user and
password fields set up. Thats all. Under Tools, Applications, I chose Event
Operation and the Trigger condition is the motion detection window I had
setup. Then upload Snapshots while motion detected is ticked. On the same
page the radio button is ticked to send snapshots via email.

The FTP account was also on a server operated by Voxextreme.
http://www.voxextreme.co.uk the user name did not have an @ in it. I could
not get it to work with a username with an @ in it??? The only difference
from above settings is that the FTP account is filled in and the Tools,
Applications, the radio button to Send snapshots via FTP is on instead of
email.

Both of these work well for me.

My set up is the DCS-2100+ running wireless to a Netgear DG834G router. My
ISP is Plusnet in the UK. I also forward the ports through the router to the
camera so it can be viewed from across the Internet.

HTH
mk38

"johnQdoe" wrote in message
...
Please do tell more... Exactly what provider were you able to FTP and
Email
to? What was the magic information that worked with the 2100+? It might
help us with the 3220G. D-Link support sure as hell can't help!


"mk38" wrote in message
...
I have a D-link 2100+ camera and it would crash using wireless. The fix I
found was to untick UPNP in the camera settings and it has not crashed
since.

I also use the email functionality of the camera without any problems, I
tried the FTP for a while and this also worked for me. This was to an
external account on the Internet.

HTH
mk38

"TransParent Webcam" wrote in message
oups.com...
Did you ever get the FTP to work?? I am getting the same error. I am
using my home computer's FTP (Win2k with IIS 5) and it is not working
for me.

I have also had no luck getting the camera to work wirelessly with my
Belkin 802.11b wireless router. It worked for 10s after i power cycled
both router and camera, but then it all crashed! Tech support was
equally lame when I talked to them about the problems.