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ACLU Hangs on Startup Configuring MSA1500
We are doing our first install of an MSA1500 configured with a single
controller module and one MSA20 attached. The HP array diagnostic sees the controller and drives and does not report errors. As soon as we start the ACLU, however, it just hangs and never even draws the contents of the first window it tries to bring up. What are possible causes of that and remedies? Could it be that only certain controllers are supported and the ACLU simply does a lousy job of reporting that as an error condition? -- Will |
#2
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ACLU Hangs on Startup Configuring MSA1500
"Will" wrote Could it be that only certain controllers are supported and the ACLU simply does a lousy job of reporting that as an error condition? ACLU = Array Configuration Utility??? Does not support SATA drives = may be an issue with the MSA20. You need to ring HP and get tech support on the case. |
#3
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ACLU Hangs on Startup Configuring MSA1500
"Jez T" wrote in message
... "Will" wrote Could it be that only certain controllers are supported and the ACLU simply does a lousy job of reporting that as an error condition? ACLU = Array Configuration Utility??? Does not support SATA drives = may be an issue with the MSA20. You need to ring HP and get tech support on the case. I had this happen once before with MSA 1500 with no drives attached, and that time it ended up being a controller issue. I was just curious if someone else had seen that symptom. And, yes, it should have been ACU, sorry. -- Will |
#4
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ACLU Hangs on Startup Configuring MSA1500
"Will" wrote in message ... "Jez T" wrote in message ... "Will" wrote Could it be that only certain controllers are supported and the ACLU simply does a lousy job of reporting that as an error condition? ACLU = Array Configuration Utility??? Does not support SATA drives = may be an issue with the MSA20. You need to ring HP and get tech support on the case. I had this happen once before with MSA 1500 with no drives attached, and that time it ended up being a controller issue. I was just curious if someone else had seen that symptom. And, yes, it should have been ACU, sorry. -- Will and here i was thinking that the array controllers of the world had unionized .... ; ) - LC |
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