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#11
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Is my new 500 GB Seagate Barracuda 7200.11 HDD affected?
On Sat, 17 Jan 2009 14:50:53 -0800, Ant put finger
to keyboard and composed: I used Hard Drive Inspector program, in updated Windows XP Pro. SP3, to get details about my two Seagate HDDs ... I notice that the current temperature is actually stored in the lower order bits of the raw value. The high order bits must be used for some other purpose. This would account for the apparently absurd figures. I suspect that the raw seek error rate value may be similarly affected. Hard disk drive # 1 190 Temperatu 64 45 622,329,892 622,329,892 = 0x25180024 --- 0x25 = 0x24 + 1 ??? --- 0x18 = initial temp (24degC) ??? 194 Temperatu 36 0 81,604,378,660 81,604,378,660 = 0x1300000024 0x24 = 36 decimal (deg C) Hard disk drive # 2 7 Seek Error Rate 60 30 8,592,185,153 8,592,185,153 = 0x200225741 --- seek error rate = 0x225741 190 Temperatu 70 45 521,469,982 521,469,982 = 0x1F15001E --- 0x1F = 0x1E + 1 ??? --- 0x15 = initial temp (21degC) ??? 194 Temperatu 30 0 81,604,378,654 81,604,378,654 = 0x130000001E 0x1E = 30 decimal (deg C) - Franc Zabkar -- Please remove one 'i' from my address when replying by email. |
#12
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Is my new 500 GB Seagate Barracuda 7200.11 HDD affected?
FYI. Seagate released the firmwares:
http://seagate.custkb.com/seagate/cr...p?DocId=207951 from http://forums.seagate.com/stx/board/...essage.id=5186 I am scared to try it. Hehe, but then I have the model and old firmware listed. DAH! On 1/17/2009 2:50 PM PT, Ant typed: Hello! I recently bought a new 500 GB SATA Seagate Barracuda 7200.11 ST3500320AS before Christmas 2008 and started using it on the 27th (work time: 17 days). I am worried if I need to upgrade its firmware or return the drive after reading about high failure rates online. However, those were 1 TB and not the smaller sizes. I was wondering if my model was affected. I used Hard Drive Inspector program, in updated Windows XP Pro. SP3, to get details about my two Seagate HDDs (don't think the older 320 GB model is affected, but you never know): Hard disk drive # 1 ------------------------------------------------------------------------------- General info Interface : SATA - fixed Manufacturer : SEAGATE Model : 320620AS Serial number : QF0XE9M Firmware : 3.AAE Logical geometry info Cylinders : 16383 Heads : 16 Sectors per track : 63 Physical geometry info Cylinders : 38913 Tracks per cylinder : 255 Sectors per track : 63 Bytes per sector : 512 Capacity available in LBA Mode : 625,142,448 sectors (305,245 MB) Buffer size : 16384 KB Logical drives : C:\; E:\; F:\; Total free space : 273,656 MB ------------------------------------------------------------------------------- Device features Max block size in R/W operations : 16 sectors IORDY support : supported Serial ATA capabilities SATA Specification Compliance : Yes SATA Gen-1 signaling speed (1.5Gbps) : supported SATA Gen-2 signaling speed : not supported SATA Native Command Queuing : supported Serial ATA features Receipt of host-initiated interface power management request : not supported Device initiating interface power management : supported DMA Setup Auto-Activate optimization : not supported Non-zero buffer offsets in DMA Setup FIS : not supported Transfer Modes Supported PIO modes : 0 - 4 Supported Multiword DMA modes : 0 - 2 Supported Ultra DMA modes : 0 - 6 Interface version : ATA/ATA-7 Current transfer mode : SATA 1 (150 MB/s) Power-on time : 11,472 hours (478 days)? Min transfer time in Multiword DMA mode : 120 ns Recommended tr. time in MW DMA mode : 120 ns Min tr. time in PIO mode without IORDY : 120 ns Min tr. time in PIO mode with IORDY : 120 ns Drive features Temperature sensor detected Security command set support : supported Power management support : supported Write cache support : supported Read look ahead support : supported Host protected area support : supported Microcode downloading support : supported Enhanced power management support : not supported Automatic acoustic management support : not supported Security features Security mode support : supported Security mode usage : No Security locking support : not supported Security freezing support : supported Security counter support : not supported Enchanced security erase mode support : not supported Security level : high ------------------------------------------------------------------------------- Device S.M.A.R.T. status SMART interface : SCSI-miniport; Physical Drive Monitoring started at : 6/22/2007 8:41 AM Last checked at : 1/17/2009 2:45 PM Death time : not defined # Attribute Value Thresh Raw T.E.C. date Flags ---------------------------------------------------------------------------------------------------- 1 Raw Read Error Rate 119 6 224,573,904 - LC OC PR ER 3 Spin Up Time 95 0 0 - LC OC 4 Start/Stop Count 100 20 519 - OC EC SP 5 Reallocated Sector Count 100 36 0 - LC OC EC SP 7 Seek Error Rate 82 30 171,148,196 - LC OC PR ER 9 Power-On Hours 87 0 11,472 - OC EC SP 10 Spin Retry Count 100 97 0 - LC OC EC 12 Device Power Cycle Count 100 20 567 - OC EC SP 187 (Unknown Attribute)_187 100 0 0 - OC EC SP 189 (Unknown Attribute)_189 100 0 0 - OC ER EC SP 190 Temperatu 64 45 622,329,892 - OC SP 194 Temperatu 36 0 81,604,378,660 - OC SP 195 Hardware ECC Covered 70 0 128,291,465 - OC ER EC 197 Current Pending Sector Count 100 0 0 - OC EC 198 Offline Scan Uncorrectable Count 100 0 0 - EC 199 UltraDMA CRC Error Rate 200 0 0 - OC PR ER EC SP 200 Write Error Rate 100 0 0 - 202 Data Address Mark Errors 100 0 0 - OC EC SP ---------------------------------------------------------------------------------------------------- LC-life critical OC-online collection PR-performance related ER-error rate EC-event count SP-self preserving Hard disk drive # 2 ------------------------------------------------------------------------------- General info Interface : SATA - fixed Manufacturer : SEAGATE Model : 500320AS Serial number : QM8QPS1 Firmware : SD15 Logical geometry info Cylinders : 16383 Heads : 16 Sectors per track : 63 Physical geometry info Cylinders : 60801 Tracks per cylinder : 255 Sectors per track : 63 Bytes per sector : 512 Capacity available in LBA Mode : 976,773,168 sectors (476,940 MB) Buffer size : 0 KB Logical drives : D:\; G:\; H:\; I:\; Total free space : 264,546 MB ------------------------------------------------------------------------------- Device features Max block size in R/W operations : 16 sectors IORDY support : supported Serial ATA capabilities SATA Specification Compliance : Yes SATA Gen-1 signaling speed (1.5Gbps) : supported SATA Gen-2 signaling speed : not supported SATA Native Command Queuing : supported Serial ATA features Receipt of host-initiated interface power management request : not supported Device initiating interface power management : not supported DMA Setup Auto-Activate optimization : not supported Non-zero buffer offsets in DMA Setup FIS : not supported Transfer Modes Supported PIO modes : 0 - 4 Supported Multiword DMA modes : 0 - 2 Supported Ultra DMA modes : 0 - 6 Interface version : ATA/ATA-8 Current transfer mode : SATA 1 (150 MB/s) Power-on time : 408 hours (17 days)? Min transfer time in Multiword DMA mode : 120 ns Recommended tr. time in MW DMA mode : 120 ns Min tr. time in PIO mode without IORDY : 120 ns Min tr. time in PIO mode with IORDY : 120 ns Drive features Temperature sensor detected Security command set support : supported Power management support : supported Write cache support : supported Read look ahead support : supported Host protected area support : supported Microcode downloading support : supported Enhanced power management support : not supported Automatic acoustic management support : not supported Security features Security erase time : 104 min Security mode support : supported Security mode usage : No Security locking support : not supported Security freezing support : supported Security counter support : not supported Enchanced security erase mode support : supported Security level : high ------------------------------------------------------------------------------- Device S.M.A.R.T. status SMART interface : SCSI-miniport; Physical Drive Monitoring started at : 1/17/2009 2:45 PM Last checked at : 1/17/2009 2:45 PM Death time : not defined # Attribute Value Thresh Raw T.E.C. date Flags ---------------------------------------------------------------------------------------------------- 1 Raw Read Error Rate 114 6 230,848,784 - LC OC PR ER 3 Spin Up Time 94 0 0 - LC OC 4 Start/Stop Count 100 20 22 - OC EC SP 5 Reallocated Sector Count 100 36 0 - LC OC EC SP 7 Seek Error Rate 60 30 8,592,185,153 - LC OC PR ER 9 Power-On Hours 100 0 408 - OC EC SP 10 Spin Retry Count 100 97 0 - LC OC EC 12 Device Power Cycle Count 100 20 22 - OC EC SP 184 (Unknown Attribute)_184 100 99 0 - OC EC SP 187 (Unknown Attribute)_187 100 0 0 - OC EC SP 188 (Unknown Attribute)_188 100 0 0 - OC EC SP 189 (Unknown Attribute)_189 100 0 0 - OC ER EC SP 190 Temperatu 70 45 521,469,982 - OC SP 194 Temperatu 30 0 81,604,378,654 - OC SP 195 Hardware ECC Covered 41 0 230,848,784 - OC ER EC 197 Current Pending Sector Count 100 0 0 - OC EC 198 Offline Scan Uncorrectable Count 100 0 0 - EC 199 UltraDMA CRC Error Rate 200 0 0 - OC PR ER EC SP ---------------------------------------------------------------------------------------------------- LC-life critical OC-online collection PR-performance related ER-error rate EC-event count SP-self preserving Did Seagate say which models were affected (couldn't find details) and do I need to upgrade (firmware)/replace it? I'd rather not run into this "brick" failure before it occurs. Thank you in advance. -- "The great companies did not know that the line between hunger and anger is a thin line. And money that might have gone to wages went for gas, for guns, for agents and spies, for blacklists, for drilling. On the highways the people moved like ants and searched for work, for food. And the anger began to ferment." --John Steinbeck's The Grapes of Wrath /\___/\ / /\ /\ \ Phil/Ant @ http://antfarm.ma.cx (Personal Web Site) | |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net \ _ / Nuke ANT from e-mail address: NT ( ) or Ant is currently not listening to any songs on his home computer. |
#13
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Is my new 500 GB Seagate Barracuda 7200.11 HDD affected?
Damnit!
OK, I took a chance after doing data backups (not the drives) and it FAILED! I think the firmware upgrader crashed too. I got (don't have a digital camera to get everything): Exiting due to signal SIGSEGV Page fault at eip=0000 6683 error=0004 .. .. bunch of memory addresses .. Error: Specific model not found. ST35000320AS expected Cycle power to continue... So, I turned PC off and turned on. HDD is still there (whew), but still at SD15. What the heck?! How do I upgrade if it is crashing(?). On 1/18/2009 9:03 PM PT, Ant typed: FYI. Seagate released the firmwares: http://seagate.custkb.com/seagate/cr...p?DocId=207951 from http://forums.seagate.com/stx/board/...essage.id=5186 I am scared to try it. Hehe, but then I have the model and old firmware listed. DAH! On 1/17/2009 2:50 PM PT, Ant typed: Hello! I recently bought a new 500 GB SATA Seagate Barracuda 7200.11 ST3500320AS before Christmas 2008 and started using it on the 27th (work time: 17 days). I am worried if I need to upgrade its firmware or return the drive after reading about high failure rates online. However, those were 1 TB and not the smaller sizes. I was wondering if my model was affected. I used Hard Drive Inspector program, in updated Windows XP Pro. SP3, to get details about my two Seagate HDDs (don't think the older 320 GB model is affected, but you never know): Hard disk drive # 1 ------------------------------------------------------------------------------- General info Interface : SATA - fixed Manufacturer : SEAGATE Model : 320620AS Serial number : QF0XE9M Firmware : 3.AAE Logical geometry info Cylinders : 16383 Heads : 16 Sectors per track : 63 Physical geometry info Cylinders : 38913 Tracks per cylinder : 255 Sectors per track : 63 Bytes per sector : 512 Capacity available in LBA Mode : 625,142,448 sectors (305,245 MB) Buffer size : 16384 KB Logical drives : C:\; E:\; F:\; Total free space : 273,656 MB ------------------------------------------------------------------------------- Device features Max block size in R/W operations : 16 sectors IORDY support : supported Serial ATA capabilities SATA Specification Compliance : Yes SATA Gen-1 signaling speed (1.5Gbps) : supported SATA Gen-2 signaling speed : not supported SATA Native Command Queuing : supported Serial ATA features Receipt of host-initiated interface power management request : not supported Device initiating interface power management : supported DMA Setup Auto-Activate optimization : not supported Non-zero buffer offsets in DMA Setup FIS : not supported Transfer Modes Supported PIO modes : 0 - 4 Supported Multiword DMA modes : 0 - 2 Supported Ultra DMA modes : 0 - 6 Interface version : ATA/ATA-7 Current transfer mode : SATA 1 (150 MB/s) Power-on time : 11,472 hours (478 days)? Min transfer time in Multiword DMA mode : 120 ns Recommended tr. time in MW DMA mode : 120 ns Min tr. time in PIO mode without IORDY : 120 ns Min tr. time in PIO mode with IORDY : 120 ns Drive features Temperature sensor detected Security command set support : supported Power management support : supported Write cache support : supported Read look ahead support : supported Host protected area support : supported Microcode downloading support : supported Enhanced power management support : not supported Automatic acoustic management support : not supported Security features Security mode support : supported Security mode usage : No Security locking support : not supported Security freezing support : supported Security counter support : not supported Enchanced security erase mode support : not supported Security level : high ------------------------------------------------------------------------------- Device S.M.A.R.T. status SMART interface : SCSI-miniport; Physical Drive Monitoring started at : 6/22/2007 8:41 AM Last checked at : 1/17/2009 2:45 PM Death time : not defined # Attribute Value Thresh Raw T.E.C. date Flags ---------------------------------------------------------------------------------------------------- 1 Raw Read Error Rate 119 6 224,573,904 - LC OC PR ER 3 Spin Up Time 95 0 0 - LC OC 4 Start/Stop Count 100 20 519 - OC EC SP 5 Reallocated Sector Count 100 36 0 - LC OC EC SP 7 Seek Error Rate 82 30 171,148,196 - LC OC PR ER 9 Power-On Hours 87 0 11,472 - OC EC SP 10 Spin Retry Count 100 97 0 - LC OC EC 12 Device Power Cycle Count 100 20 567 - OC EC SP 187 (Unknown Attribute)_187 100 0 0 - OC EC SP 189 (Unknown Attribute)_189 100 0 0 - OC ER EC SP 190 Temperatu 64 45 622,329,892 - OC SP 194 Temperatu 36 0 81,604,378,660 - OC SP 195 Hardware ECC Covered 70 0 128,291,465 - OC ER EC 197 Current Pending Sector Count 100 0 0 - OC EC 198 Offline Scan Uncorrectable Count 100 0 0 - EC 199 UltraDMA CRC Error Rate 200 0 0 - OC PR ER EC SP 200 Write Error Rate 100 0 0 - 202 Data Address Mark Errors 100 0 0 - OC EC SP ---------------------------------------------------------------------------------------------------- LC-life critical OC-online collection PR-performance related ER-error rate EC-event count SP-self preserving Hard disk drive # 2 ------------------------------------------------------------------------------- General info Interface : SATA - fixed Manufacturer : SEAGATE Model : 500320AS Serial number : QM8QPS1 Firmware : SD15 Logical geometry info Cylinders : 16383 Heads : 16 Sectors per track : 63 Physical geometry info Cylinders : 60801 Tracks per cylinder : 255 Sectors per track : 63 Bytes per sector : 512 Capacity available in LBA Mode : 976,773,168 sectors (476,940 MB) Buffer size : 0 KB Logical drives : D:\; G:\; H:\; I:\; Total free space : 264,546 MB ------------------------------------------------------------------------------- Device features Max block size in R/W operations : 16 sectors IORDY support : supported Serial ATA capabilities SATA Specification Compliance : Yes SATA Gen-1 signaling speed (1.5Gbps) : supported SATA Gen-2 signaling speed : not supported SATA Native Command Queuing : supported Serial ATA features Receipt of host-initiated interface power management request : not supported Device initiating interface power management : not supported DMA Setup Auto-Activate optimization : not supported Non-zero buffer offsets in DMA Setup FIS : not supported Transfer Modes Supported PIO modes : 0 - 4 Supported Multiword DMA modes : 0 - 2 Supported Ultra DMA modes : 0 - 6 Interface version : ATA/ATA-8 Current transfer mode : SATA 1 (150 MB/s) Power-on time : 408 hours (17 days)? Min transfer time in Multiword DMA mode : 120 ns Recommended tr. time in MW DMA mode : 120 ns Min tr. time in PIO mode without IORDY : 120 ns Min tr. time in PIO mode with IORDY : 120 ns Drive features Temperature sensor detected Security command set support : supported Power management support : supported Write cache support : supported Read look ahead support : supported Host protected area support : supported Microcode downloading support : supported Enhanced power management support : not supported Automatic acoustic management support : not supported Security features Security erase time : 104 min Security mode support : supported Security mode usage : No Security locking support : not supported Security freezing support : supported Security counter support : not supported Enchanced security erase mode support : supported Security level : high ------------------------------------------------------------------------------- Device S.M.A.R.T. status SMART interface : SCSI-miniport; Physical Drive Monitoring started at : 1/17/2009 2:45 PM Last checked at : 1/17/2009 2:45 PM Death time : not defined # Attribute Value Thresh Raw T.E.C. date Flags ---------------------------------------------------------------------------------------------------- 1 Raw Read Error Rate 114 6 230,848,784 - LC OC PR ER 3 Spin Up Time 94 0 0 - LC OC 4 Start/Stop Count 100 20 22 - OC EC SP 5 Reallocated Sector Count 100 36 0 - LC OC EC SP 7 Seek Error Rate 60 30 8,592,185,153 - LC OC PR ER 9 Power-On Hours 100 0 408 - OC EC SP 10 Spin Retry Count 100 97 0 - LC OC EC 12 Device Power Cycle Count 100 20 22 - OC EC SP 184 (Unknown Attribute)_184 100 99 0 - OC EC SP 187 (Unknown Attribute)_187 100 0 0 - OC EC SP 188 (Unknown Attribute)_188 100 0 0 - OC EC SP 189 (Unknown Attribute)_189 100 0 0 - OC ER EC SP 190 Temperatu 70 45 521,469,982 - OC SP 194 Temperatu 30 0 81,604,378,654 - OC SP 195 Hardware ECC Covered 41 0 230,848,784 - OC ER EC 197 Current Pending Sector Count 100 0 0 - OC EC 198 Offline Scan Uncorrectable Count 100 0 0 - EC 199 UltraDMA CRC Error Rate 200 0 0 - OC PR ER EC SP ---------------------------------------------------------------------------------------------------- LC-life critical OC-online collection PR-performance related ER-error rate EC-event count SP-self preserving Did Seagate say which models were affected (couldn't find details) and do I need to upgrade (firmware)/replace it? I'd rather not run into this "brick" failure before it occurs. Thank you in advance. -- At length, when they came to a (lowly) valley of ants, one of the ants said: "O ye ants, get into your habitations, lest Solomon and his hosts crush you (under foot) without knowing it." --Surah 27. The Ant, The Ants, line 18 /\___/\ / /\ /\ \ Phil/Ant @ http://antfarm.ma.cx (Personal Web Site) | |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net \ _ / Nuke ANT from e-mail address: NT ( ) or Ant is currently not listening to any songs on his home computer. |
#14
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Is my new 500 GB Seagate Barracuda 7200.11 HDD affected?
Is it true that I only can have one HDD connected to upgrade firmware? I
have two SATA Seagate HDDs (other one is a 320 GB) hooked up. Is that why the upgrader is crashing? On 1/18/2009 11:16 PM PT, Ant typed: Damnit! OK, I took a chance after doing data backups (not the drives) and it FAILED! I think the firmware upgrader crashed too. I got (don't have a digital camera to get everything): Exiting due to signal SIGSEGV Page fault at eip=0000 6683 error=0004 . . bunch of memory addresses . Error: Specific model not found. ST35000320AS expected Cycle power to continue... So, I turned PC off and turned on. HDD is still there (whew), but still at SD15. What the heck?! How do I upgrade if it is crashing(?). On 1/18/2009 9:03 PM PT, Ant typed: FYI. Seagate released the firmwares: http://seagate.custkb.com/seagate/cr...p?DocId=207951 from http://forums.seagate.com/stx/board/...essage.id=5186 I am scared to try it. Hehe, but then I have the model and old firmware listed. DAH! On 1/17/2009 2:50 PM PT, Ant typed: Hello! I recently bought a new 500 GB SATA Seagate Barracuda 7200.11 ST3500320AS before Christmas 2008 and started using it on the 27th (work time: 17 days). I am worried if I need to upgrade its firmware or return the drive after reading about high failure rates online. However, those were 1 TB and not the smaller sizes. I was wondering if my model was affected. I used Hard Drive Inspector program, in updated Windows XP Pro. SP3, to get details about my two Seagate HDDs (don't think the older 320 GB model is affected, but you never know): Hard disk drive # 1 ------------------------------------------------------------------------------- General info Interface : SATA - fixed Manufacturer : SEAGATE Model : 320620AS Serial number : QF0XE9M Firmware : 3.AAE Logical geometry info Cylinders : 16383 Heads : 16 Sectors per track : 63 Physical geometry info Cylinders : 38913 Tracks per cylinder : 255 Sectors per track : 63 Bytes per sector : 512 Capacity available in LBA Mode : 625,142,448 sectors (305,245 MB) Buffer size : 16384 KB Logical drives : C:\; E:\; F:\; Total free space : 273,656 MB ------------------------------------------------------------------------------- Device features Max block size in R/W operations : 16 sectors IORDY support : supported Serial ATA capabilities SATA Specification Compliance : Yes SATA Gen-1 signaling speed (1.5Gbps) : supported SATA Gen-2 signaling speed : not supported SATA Native Command Queuing : supported Serial ATA features Receipt of host-initiated interface power management request : not supported Device initiating interface power management : supported DMA Setup Auto-Activate optimization : not supported Non-zero buffer offsets in DMA Setup FIS : not supported Transfer Modes Supported PIO modes : 0 - 4 Supported Multiword DMA modes : 0 - 2 Supported Ultra DMA modes : 0 - 6 Interface version : ATA/ATA-7 Current transfer mode : SATA 1 (150 MB/s) Power-on time : 11,472 hours (478 days)? Min transfer time in Multiword DMA mode : 120 ns Recommended tr. time in MW DMA mode : 120 ns Min tr. time in PIO mode without IORDY : 120 ns Min tr. time in PIO mode with IORDY : 120 ns Drive features Temperature sensor detected Security command set support : supported Power management support : supported Write cache support : supported Read look ahead support : supported Host protected area support : supported Microcode downloading support : supported Enhanced power management support : not supported Automatic acoustic management support : not supported Security features Security mode support : supported Security mode usage : No Security locking support : not supported Security freezing support : supported Security counter support : not supported Enchanced security erase mode support : not supported Security level : high ------------------------------------------------------------------------------- Device S.M.A.R.T. status SMART interface : SCSI-miniport; Physical Drive Monitoring started at : 6/22/2007 8:41 AM Last checked at : 1/17/2009 2:45 PM Death time : not defined # Attribute Value Thresh Raw T.E.C. date Flags ---------------------------------------------------------------------------------------------------- 1 Raw Read Error Rate 119 6 224,573,904 - LC OC PR ER 3 Spin Up Time 95 0 0 - LC OC 4 Start/Stop Count 100 20 519 - OC EC SP 5 Reallocated Sector Count 100 36 0 - LC OC EC SP 7 Seek Error Rate 82 30 171,148,196 - LC OC PR ER 9 Power-On Hours 87 0 11,472 - OC EC SP 10 Spin Retry Count 100 97 0 - LC OC EC 12 Device Power Cycle Count 100 20 567 - OC EC SP 187 (Unknown Attribute)_187 100 0 0 - OC EC SP 189 (Unknown Attribute)_189 100 0 0 - OC ER EC SP 190 Temperatu 64 45 622,329,892 - OC SP 194 Temperatu 36 0 81,604,378,660 - OC SP 195 Hardware ECC Covered 70 0 128,291,465 - OC ER EC 197 Current Pending Sector Count 100 0 0 - OC EC 198 Offline Scan Uncorrectable Count 100 0 0 - EC 199 UltraDMA CRC Error Rate 200 0 0 - OC PR ER EC SP 200 Write Error Rate 100 0 0 - 202 Data Address Mark Errors 100 0 0 - OC EC SP ---------------------------------------------------------------------------------------------------- LC-life critical OC-online collection PR-performance related ER-error rate EC-event count SP-self preserving Hard disk drive # 2 ------------------------------------------------------------------------------- General info Interface : SATA - fixed Manufacturer : SEAGATE Model : 500320AS Serial number : QM8QPS1 Firmware : SD15 Logical geometry info Cylinders : 16383 Heads : 16 Sectors per track : 63 Physical geometry info Cylinders : 60801 Tracks per cylinder : 255 Sectors per track : 63 Bytes per sector : 512 Capacity available in LBA Mode : 976,773,168 sectors (476,940 MB) Buffer size : 0 KB Logical drives : D:\; G:\; H:\; I:\; Total free space : 264,546 MB ------------------------------------------------------------------------------- Device features Max block size in R/W operations : 16 sectors IORDY support : supported Serial ATA capabilities SATA Specification Compliance : Yes SATA Gen-1 signaling speed (1.5Gbps) : supported SATA Gen-2 signaling speed : not supported SATA Native Command Queuing : supported Serial ATA features Receipt of host-initiated interface power management request : not supported Device initiating interface power management : not supported DMA Setup Auto-Activate optimization : not supported Non-zero buffer offsets in DMA Setup FIS : not supported Transfer Modes Supported PIO modes : 0 - 4 Supported Multiword DMA modes : 0 - 2 Supported Ultra DMA modes : 0 - 6 Interface version : ATA/ATA-8 Current transfer mode : SATA 1 (150 MB/s) Power-on time : 408 hours (17 days)? Min transfer time in Multiword DMA mode : 120 ns Recommended tr. time in MW DMA mode : 120 ns Min tr. time in PIO mode without IORDY : 120 ns Min tr. time in PIO mode with IORDY : 120 ns Drive features Temperature sensor detected Security command set support : supported Power management support : supported Write cache support : supported Read look ahead support : supported Host protected area support : supported Microcode downloading support : supported Enhanced power management support : not supported Automatic acoustic management support : not supported Security features Security erase time : 104 min Security mode support : supported Security mode usage : No Security locking support : not supported Security freezing support : supported Security counter support : not supported Enchanced security erase mode support : supported Security level : high ------------------------------------------------------------------------------- Device S.M.A.R.T. status SMART interface : SCSI-miniport; Physical Drive Monitoring started at : 1/17/2009 2:45 PM Last checked at : 1/17/2009 2:45 PM Death time : not defined # Attribute Value Thresh Raw T.E.C. date Flags ---------------------------------------------------------------------------------------------------- 1 Raw Read Error Rate 114 6 230,848,784 - LC OC PR ER 3 Spin Up Time 94 0 0 - LC OC 4 Start/Stop Count 100 20 22 - OC EC SP 5 Reallocated Sector Count 100 36 0 - LC OC EC SP 7 Seek Error Rate 60 30 8,592,185,153 - LC OC PR ER 9 Power-On Hours 100 0 408 - OC EC SP 10 Spin Retry Count 100 97 0 - LC OC EC 12 Device Power Cycle Count 100 20 22 - OC EC SP 184 (Unknown Attribute)_184 100 99 0 - OC EC SP 187 (Unknown Attribute)_187 100 0 0 - OC EC SP 188 (Unknown Attribute)_188 100 0 0 - OC EC SP 189 (Unknown Attribute)_189 100 0 0 - OC ER EC SP 190 Temperatu 70 45 521,469,982 - OC SP 194 Temperatu 30 0 81,604,378,654 - OC SP 195 Hardware ECC Covered 41 0 230,848,784 - OC ER EC 197 Current Pending Sector Count 100 0 0 - OC EC 198 Offline Scan Uncorrectable Count 100 0 0 - EC 199 UltraDMA CRC Error Rate 200 0 0 - OC PR ER EC SP ---------------------------------------------------------------------------------------------------- LC-life critical OC-online collection PR-performance related ER-error rate EC-event count SP-self preserving Did Seagate say which models were affected (couldn't find details) and do I need to upgrade (firmware)/replace it? I'd rather not run into this "brick" failure before it occurs. Thank you in advance. -- "The life of an ant and that of my child should be granted equal consideration." --Michael W. Fox, Vice President, The Human Society of the United States, The Inhumane Society, New York, 1990. /\___/\ / /\ /\ \ Phil/Ant @ http://antfarm.ma.cx (Personal Web Site) | |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net \ _ / Nuke ANT from e-mail address: NT ( ) or Ant is currently not listening to any songs on his home computer. |
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Is my new 500 GB Seagate Barracuda 7200.11 HDD affected?
Previously Ant wrote:
Is it true that I only can have one HDD connected to upgrade firmware? I have two SATA Seagate HDDs (other one is a 320 GB) hooked up. Is that why the upgrader is crashing? It is possible that they did that as a safety measure. I do the same thing when wiping drives, i.e. disconnect everything but the drive and boot from USB-stick/CDROM. It is also possible that they wanted to avoid presenting people with a choice on which HDD to patch. If so, it was paranoid or incompetent, because they can query the firmware version before patching. But bad user interfaces are prevalent. This seems to be just one more example. At least it did not kill the drive... Arno |
#16
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Is my new 500 GB Seagate Barracuda 7200.11 HDD affected?
On 1/19/2009 5:54 AM PT, Arno Wagner typed:
Previously Ant wrote: Is it true that I only can have one HDD connected to upgrade firmware? I have two SATA Seagate HDDs (other one is a 320 GB) hooked up. Is that why the upgrader is crashing? It is possible that they did that as a safety measure. I do the same thing when wiping drives, i.e. disconnect everything but the drive and boot from USB-stick/CDROM. It is also possible that they wanted to avoid presenting people with a choice on which HDD to patch. If so, it was paranoid or incompetent, because they can query the firmware version before patching. But bad user interfaces are prevalent. This seems to be just one more example. At least it did not kill the drive... Yeah, it seems like MANY people can't patch (same symptoms and even on one HDD!). Good job, Seagate. -- "When the ants unite their mouths, they can carry an elephant." --Mossian Proverb /\___/\ / /\ /\ \ Phil/Ant @ http://antfarm.ma.cx (Personal Web Site) | |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net \ _ / Nuke ANT from e-mail address: NT ( ) or Ant is currently not listening to any songs on his home computer. |
#17
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Is my new 500 GB Seagate Barracuda 7200.11 HDD affected?
On Sun, 18 Jan 2009 23:32:54 -0800, Ant put finger
to keyboard and composed: Is it true that I only can have one HDD connected to upgrade firmware? I have two SATA Seagate HDDs (other one is a 320 GB) hooked up. Is that why the upgrader is crashing? The readme.txt file states ... "Disconnect all PATA or SATA devices from the system, except the device needing the firmware update." I don't know if this is strictly necessary, or whether it is only a safety measure. - Franc Zabkar -- Please remove one 'i' from my address when replying by email. |
#18
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Is my new 500 GB Seagate Barracuda 7200.11 HDD affected?
On Sun, 18 Jan 2009 23:16:56 -0800, Ant put finger
to keyboard and composed: Damnit! OK, I took a chance after doing data backups (not the drives) and it FAILED! I think the firmware upgrader crashed too. I got (don't have a digital camera to get everything): Exiting due to signal SIGSEGV Page fault at eip=0000 6683 error=0004 . . bunch of memory addresses . Error: Specific model not found. ST35000320AS expected Shouldn't that be ST3500320AS? (one too many zeroes) What do you see if you choose the following option in the menu? S) Scan ATA devices BTW, Hard Drive Inspector reports the model number as "500320AS". Is this what the drive reports, or does HDI drop the "ST3" prefix? Does the BIOS POST see the ST3 prefix? If the drive is actually identifying itself as "500320AS" rather than "ST3500320AS", then you could edit the "set model" line in the flash.bat file accordingly. I'd be *very* wary of doing this, though. :SEAFLASH4 set model=ST3500320AS -- change to set model=500320AS %exe% -m %family% -f %firmware% -i %model% %options% if errorlevel 2 goto WRONGMODEL if errorlevel 1 goto ERROR goto DONE Cycle power to continue... So, I turned PC off and turned on. HDD is still there (whew), but still at SD15. What the heck?! How do I upgrade if it is crashing(?). On 1/18/2009 9:03 PM PT, Ant typed: FYI. Seagate released the firmwares: http://seagate.custkb.com/seagate/cr...p?DocId=207951 from http://forums.seagate.com/stx/board/...essage.id=5186 I am scared to try it. Hehe, but then I have the model and old firmware listed. DAH! Hard disk drive # 2 ------------------------------------------------------------------------------- General info Interface : SATA - fixed Manufacturer : SEAGATE Model : 500320AS Serial number : QM8QPS1 Firmware : SD15 - Franc Zabkar -- Please remove one 'i' from my address when replying by email. |
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Is my new 500 GB Seagate Barracuda 7200.11 HDD affected?
On Mon, 19 Jan 2009 08:14:56 -0800, Ant put finger
to keyboard and composed: On 1/19/2009 5:54 AM PT, Arno Wagner typed: Previously Ant wrote: Is it true that I only can have one HDD connected to upgrade firmware? I have two SATA Seagate HDDs (other one is a 320 GB) hooked up. Is that why the upgrader is crashing? It is possible that they did that as a safety measure. I do the same thing when wiping drives, i.e. disconnect everything but the drive and boot from USB-stick/CDROM. It is also possible that they wanted to avoid presenting people with a choice on which HDD to patch. If so, it was paranoid or incompetent, because they can query the firmware version before patching. But bad user interfaces are prevalent. This seems to be just one more example. At least it did not kill the drive... Yeah, it seems like MANY people can't patch (same symptoms and even on one HDD!). Good job, Seagate. This forum message shows some screen shots of the problem: http://forums.seagate.com/stx/board/...essage.id=5302 Do you get the same SIGSEGV error if you deliberately select the wrong model? If not, then this would suggest that the flash upgrade utility (fdl462a.exe) is bombing out *after* correctly identifying the drive, and that its DOS ERRORLEVEL of 2 is being misinterpreted by flash.bat. Flash.bat assumes that fdl462a.exe returns only two error levels (see below), and it assumes that an error level of 2 always reflects "wrong model". Instead it could be that the flash loader is actually returning an error level of 3, for example. In DOS (or FREEDOS) a test for ERRORLEVEL=2 when it is actually 2 or greater will return a TRUE result. if errorlevel 2 goto WRONGMODEL if errorlevel 1 goto ERROR Try reducing your system memory to only one stick of RAM. Maybe FREEDOS is having trouble working with large amounts of memory. ??? - Franc Zabkar -- Please remove one 'i' from my address when replying by email. |
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Is my new 500 GB Seagate Barracuda 7200.11 HDD affected?
On 1/19/2009 2:05 PM PT, Franc Zabkar typed:
On Mon, 19 Jan 2009 08:14:56 -0800, Ant put finger to keyboard and composed: On 1/19/2009 5:54 AM PT, Arno Wagner typed: Previously Ant wrote: Is it true that I only can have one HDD connected to upgrade firmware? I have two SATA Seagate HDDs (other one is a 320 GB) hooked up. Is that why the upgrader is crashing? It is possible that they did that as a safety measure. I do the same thing when wiping drives, i.e. disconnect everything but the drive and boot from USB-stick/CDROM. It is also possible that they wanted to avoid presenting people with a choice on which HDD to patch. If so, it was paranoid or incompetent, because they can query the firmware version before patching. But bad user interfaces are prevalent. This seems to be just one more example. At least it did not kill the drive... Yeah, it seems like MANY people can't patch (same symptoms and even on one HDD!). Good job, Seagate. This forum message shows some screen shots of the problem: http://forums.seagate.com/stx/board/...essage.id=5302 Do you get the same SIGSEGV error if you deliberately select the wrong model? If not, then this would suggest that the flash upgrade utility (fdl462a.exe) is bombing out *after* correctly identifying the drive, and that its DOS ERRORLEVEL of 2 is being misinterpreted by flash.bat. Flash.bat assumes that fdl462a.exe returns only two error levels (see below), and it assumes that an error level of 2 always reflects "wrong model". Instead it could be that the flash loader is actually returning an error level of 3, for example. In DOS (or FREEDOS) a test for ERRORLEVEL=2 when it is actually 2 or greater will return a TRUE result. if errorlevel 2 goto WRONGMODEL if errorlevel 1 goto ERROR Try reducing your system memory to only one stick of RAM. Maybe FREEDOS is having trouble working with large amounts of memory. ??? Nope, it's a bad job from Seagate. Their newer releases now brick 500 GB HDDs (did not try the upgrade). Seagate pulled it off the Web site. -- "For while the giants have just been talking about an information superhighway, the ants have actually been building one: the Internet." From "The Accidental Superhighway." The Economist: A Survey of the Internet, 1-7 July 1995, insert. /\___/\ / /\ /\ \ Phil/Ant @ http://antfarm.ma.cx (Personal Web Site) | |o o| | Ant's Quality Foraged Links (AQFL): http://aqfl.net \ _ / Nuke ANT from e-mail address: NT ( ) or Ant is currently not listening to any songs on his home computer. |
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