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#1
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McAfee
I'm working my nephew's Dimension 8400. I tried to uninstall the above
but it tells me it can't open an uninstall or install log. I'm doing this from the control panel ad/remove programs. I went to McAfee site and I could not find program to remove their darn program. I believe someone before said they did have a removal program. Thanks for any help. Joan |
#2
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McAfee
I think I found the removal tool. I just can't believe that McAfee is
actually worse then Norton. I use Norton. I was able to remove some 100 virus', worms, etc with the free virus scanner Avast. I couldn't use the other one AVG because it wouldn't work thier version of Roxio. Joan Joan Hansen wrote: I'm working my nephew's Dimension 8400. I tried to uninstall the above but it tells me it can't open an uninstall or install log. I'm doing this from the control panel ad/remove programs. I went to McAfee site and I could not find program to remove their darn program. I believe someone before said they did have a removal program. Thanks for any help. Joan |
#3
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McAfee
On Fri, 19 Oct 2007 09:35:54 -0400, Joan Hansen wrote:
I'm working my nephew's Dimension 8400. I tried to uninstall the above but it tells me it can't open an uninstall or install log. I'm doing this from the control panel ad/remove programs. I went to McAfee site and I could not find program to remove their darn program. I believe someone before said they did have a removal program. Thanks for any help. Joan Don't put much weight on this -- there is a MS utility that fixes uninstalls. It's all very hazy but I had to use it on a few occasions. If you don't get a better reply that fixes your problem I will try to remember and find a link to it. It may not even be relevant to your problem which is why I'm not trying to find the link right now. |
#4
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McAfee
On Fri, 19 Oct 2007 09:53:54 -0400, Joan Hansen wrote:
I think I found the removal tool. I just can't believe that McAfee is actually worse then Norton. I use Norton. I was able to remove some 100 virus', worms, etc with the free virus scanner Avast. I couldn't use the other one AVG because it wouldn't work thier version of Roxio. Joan I found Avast to be good. I used to use AVG on one computer and Avast on another just to compare them and to know how each works. I use Roxio (the whole suite) on my laptop with AVG without any problems. I always disble DLA (drag to disk) though because often there are problems with it. I'm glad you found your removal tool. |
#5
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McAfee
On Oct 19, 6:35 am, Joan Hansen wrote:
I'm working my nephew's Dimension 8400. I tried to uninstall the above but it tells me it can't open an uninstall or install log. I'm doing this from the control panel ad/remove programs. I went to McAfee site and I could not find program to remove their darn program. I believe someone before said they did have a removal program. Thanks for any help. Joan You don't specify which McAfee program you are using. I'll assume it's controlled by McAfee's Security Center. The Security Center contains their suite of malware products, such as the antivirus, antispam, and antiphishing programs, all of which appear in the add/remove control panel. You must uninstall the individual programs before uninstalling the Security Center. If you uninstall the Security Center first, you'll get the message you describe. It's not too late, though. You can reinstall the Security Center (actually the entire suite from the McAfee site), and then try again by uninstalling the individual programs first. I've had to do this a few times; it works. |
#6
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McAfee
On Fri, 19 Oct 2007 08:54:22 -0500, Journey wrote:
On Fri, 19 Oct 2007 09:35:54 -0400, Joan Hansen wrote: I'm working my nephew's Dimension 8400. I tried to uninstall the above but it tells me it can't open an uninstall or install log. I'm doing this from the control panel ad/remove programs. I went to McAfee site and I could not find program to remove their darn program. I believe someone before said they did have a removal program. Thanks for any help. Joan Don't put much weight on this -- there is a MS utility that fixes uninstalls. It's all very hazy but I had to use it on a few occasions. If you don't get a better reply that fixes your problem I will try to remember and find a link to it. It may not even be relevant to your problem which is why I'm not trying to find the link right now. I think I have the solution but it's not free ($40). I use this program for uninstalls and so far so good (approx 1 year) ..."Your Uninstaller! 2006 Pro" aka ursoftware.com . I like it because it goes into the registry also to uninstall. I believe it works for Vista as well but I have no experience using it with Vista. disclaimer: just a customer with no financial interest ...shucks |
#7
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McAfee
I'm working my nephew's Dimension 8400. I tried to uninstall the above
but it tells me it can't open an uninstall or install log. I'm doing this from the control panel ad/remove programs. PC Decrapifier ? http://pcdecrapifier.com |
#8
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McAfee
Journey wrote:
On Fri, 19 Oct 2007 09:53:54 -0400, Joan Hansen wrote: I think I found the removal tool. I just can't believe that McAfee is actually worse then Norton. I use Norton. I was able to remove some 100 virus', worms, etc with the free virus scanner Avast. I couldn't use the other one AVG because it wouldn't work thier version of Roxio. Joan I found Avast to be good. I used to use AVG on one computer and Avast on another just to compare them and to know how each works. I use Roxio (the whole suite) on my laptop with AVG without any problems. I always disble DLA (drag to disk) though because often there are problems with it. I'm glad you found your removal tool. I recently bought Roxio's Easy Media Creator 9 and it's giving me fits, i.g., after it seems to install okay whenever I click on a folder with JPGs or certain Creator functions, a Windows install routine kicks off saying it wants to install Sonic's Cineplayer's Decoder Pack, but it can't find the install file (in the Temp folder part of my userID): ------------------------------------------------------------------- Event Type: Error Event Source: MsiInstaller Event Category: None Event ID: 11706 Date: 10/19/2007 Time: 04:34:58 User: B9Z9999\Dellbot Computer: B9Z9999 Description: Product: Sonic CinePlayer Decoder Pack -- Error 1706. An installation package for the product Sonic CinePlayer Decoder Pack cannot be found. Try the installation again using a valid copy of the installation package 'CPDECPACK.msi'. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 38 44 33 33 37 46 37 {8D337F7 0008: 37 2d 42 45 37 46 2d 34 7-BE7F-4 0010: 31 41 32 2d 41 37 43 42 1A2-A7CB 0018: 2d 44 35 41 36 33 46 44 -D5A63FD 0020: 37 30 34 39 42 7d 7049B} ----------------------------------------------------------------- It was so frustrating I uninstalled Creator 9. |
#9
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McAfee
Thanks Journey, I Googled it and found the removal program. Worked
great but I haven't check the registry to see if it removed I swear the hundreds of items in the registry. Here is the site I got the removal from. http://www.majorgeeks.com/McAfee_Con...ool_d5420.html I think I will try the AVG because the Avast is actually not free. It is good for 58 days or so. If AVG effects Roxio, then I guess I'll just get him Norton System Works. Its probably the easiest for him. Joan Journey wrote: On Fri, 19 Oct 2007 09:35:54 -0400, Joan Hansen wrote: I'm working my nephew's Dimension 8400. I tried to uninstall the above but it tells me it can't open an uninstall or install log. I'm doing this from the control panel ad/remove programs. I went to McAfee site and I could not find program to remove their darn program. I believe someone before said they did have a removal program. Thanks for any help. Joan Don't put much weight on this -- there is a MS utility that fixes uninstalls. It's all very hazy but I had to use it on a few occasions. If you don't get a better reply that fixes your problem I will try to remember and find a link to it. It may not even be relevant to your problem which is why I'm not trying to find the link right now. |
#10
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McAfee
Thanks, but I did get the program to remove it. They had no disks for
it. Probably one of those 90 day programs from Dell. I have he same problem with another program that is missing something and won't uninstall. Its really not my Nephew that messes up anything, its his daughters that do. They are going to mad at Great Aunt Joan when they see I wiped off all their bad sites. And tell their father that possible they have been downloading illegal songs from the internet. Joan Boris wrote: On Oct 19, 6:35 am, Joan Hansen wrote: I'm working my nephew's Dimension 8400. I tried to uninstall the above but it tells me it can't open an uninstall or install log. I'm doing this from the control panel ad/remove programs. I went to McAfee site and I could not find program to remove their darn program. I believe someone before said they did have a removal program. Thanks for any help. Joan You don't specify which McAfee program you are using. I'll assume it's controlled by McAfee's Security Center. The Security Center contains their suite of malware products, such as the antivirus, antispam, and antiphishing programs, all of which appear in the add/remove control panel. You must uninstall the individual programs before uninstalling the Security Center. If you uninstall the Security Center first, you'll get the message you describe. It's not too late, though. You can reinstall the Security Center (actually the entire suite from the McAfee site), and then try again by uninstalling the individual programs first. I've had to do this a few times; it works. |
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