cyclic redundancy check

Hello folks,

I have a HP Deskjet 3325.

I'm printing a few sheets (colour) and keep getting the message "There was an
error writing to USB001 for the printer (hp deskjet 3320 series): Data error
(cyclic redundancy check)"

Can you please explain this to me? I've tried printing a few sheets and each
time (after printing a different amount on each sheet) the error message is
repeated. I had this problem a while ago which disappeared for a while.

I wrote to HP for some advice and have tried some of those suggests, all of
which have failed. Here's some of what they wrote and my most recent
response..... (maybe I should buy another brand of printer or is it a windows
thingy?)

From: Regional Customer Contact Centre
The file you want to print might be corrupted. To check this, create a new file
in Notepad/WordPad or Paint and if this file prints out correctly, the problem
is probably caused by the software being used when the error appears.

I have resaved the file in Paint (.bmp) format and reprinted it. Problem
still occurs.

Go to Device manager and USB Controllers and check if there is any yellow
exclamation mark or a red cross.

There is neither a mark nor cross.

If the USB controllers in the Device manager look fine, check which type of USB
chipset is installed. The chipset type can be checked in the Device manager
where it should be possible to see a USB Root Hub & another USB device (for
example Intel, VIA, AMD). If the USB chipset is not an Intel chipset, contact
the manufacturer of the computer to obtain an update for this USB chipset
......

That Manufacturer would be HP. I have a Pavilion 6617.

Many thanks.

--
....· ´¨¨)) -:¦:-
¸.·´ .·´¨¨))
((¸¸.·´ ..·´ Raelene -:¦:-
-:¦:- ((¸¸.·´* xxx

I had the same problem with a hp printer. It turned out that the usb
ports on the pci card were the problem - even though they detected
devices and appeared to be working properly in every other way. When
I switched to the onboard usb the problem was gone. I had loaded
updated drivers for everything and tried every other solution I came
across on the net. If your usb ports are already onboard maybe you
should try an add-in card? Good luck.

"Margaret" wrote in message u...
Hello folks,

I have a HP Deskjet 3325.

I'm printing a few sheets (colour) and keep getting the message "There was an
error writing to USB001 for the printer (hp deskjet 3320 series): Data error
(cyclic redundancy check)"

Can you please explain this to me? I've tried printing a few sheets and each
time (after printing a different amount on each sheet) the error message is
repeated. I had this problem a while ago which disappeared for a while.

I wrote to HP for some advice and have tried some of those suggests, all of
which have failed. Here's some of what they wrote and my most recent
response..... (maybe I should buy another brand of printer or is it a windows
thingy?)

From: Regional Customer Contact Centre
The file you want to print might be corrupted. To check this, create a new file
in Notepad/WordPad or Paint and if this file prints out correctly, the problem
is probably caused by the software being used when the error appears.

I have resaved the file in Paint (.bmp) format and reprinted it. Problem
still occurs.

Go to Device manager and USB Controllers and check if there is any yellow
exclamation mark or a red cross.

There is neither a mark nor cross.

If the USB controllers in the Device manager look fine, check which type of USB
chipset is installed. The chipset type can be checked in the Device manager
where it should be possible to see a USB Root Hub & another USB device (for
example Intel, VIA, AMD). If the USB chipset is not an Intel chipset, contact
the manufacturer of the computer to obtain an update for this USB chipset
.....

That Manufacturer would be HP. I have a Pavilion 6617.

Many thanks.

(Esther) wrote in message . com...
I had the same problem with a hp printer. It turned out that the usb
ports on the pci card were the problem - even though they detected
devices and appeared to be working properly in every other way. When
I switched to the onboard usb the problem was gone. I had loaded
updated drivers for everything and tried every other solution I came
across on the net. If your usb ports are already onboard maybe you
should try an add-in card? Good luck.

Sounds like a hardware problem. Maybe the USB cable (try another), or
the ports as above.

"Alan" wrote in message
m...
(Esther) wrote in message
. com...
I had the same problem with a hp printer. It turned out that the usb
ports on the pci card were the problem - even though they detected
devices and appeared to be working properly in every other way. When
I switched to the onboard usb the problem was gone. I had loaded
updated drivers for everything and tried every other solution I came
across on the net. If your usb ports are already onboard maybe you
should try an add-in card? Good luck.

Sounds like a hardware problem. Maybe the USB cable (try another), or
the ports as above.

I had a similar problem that I traced to an self-powered USB hub. I
replaced with a powered hub and have not seen the error since.

Mark