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HP Officejet 4630 prints test page but not pdf file.
On 8/3/2017 2:31 PM, micky wrote:
In comp.periphs.printers, on Thu, 3 Aug 2017 18:03:36 +0100, Andy Burns wrote: micky wrote: he can print a test page but he can't print a pdf file. Any idea why not? To do a test print, he'd presumably be looking under Settings/devices/printers at the officejet? More like Devices and Printers, Printer Properties for his printer, Print Test Page. However if a different printer was set as the default, he might not realise where the pdf prints were going to ... No, I was doing the printing and I checked each time which printer it was going to. He only has one real printer. There are those 3 thingst come with windows, Microsoft Print to PDF, Microsoft XPS Document WRiter, and Fax, but I printed 4 times using only the actual printer. If none of the 4 attempts resulted in a print, you may want to check that the password and log-in for the printer is set correctly. -- best regards, Neil |
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