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Z1300 Update: InkStop Does Right, but Are They Right?
Well, I hauled the nonfunctioning Lexmark 34/35 "compatibles" back to
InkStop this afternoon. Guess Kid Behind the Counter from Saturday must be back in school. His BIg Sister, who sold me the original pair, was back. Only today she was accompanied by Gramps, who I guess runs the place. Both of them repeated Kid's suggestion that I trade in their cartridges for a pair of OEMs, but to their credit and their company's, they didn't hesitate to refund my money when I told them I'd already bought OEMs elsewhere. Anyway, Gramps says they get around 4 per cent returns on their compatibles. He again repeats Kid's explanation that "some printers just can't use them." I wonder why. Assuming these *were* the right cartridges and were still in good working condition to start with, what could have been done to them in the process of merely shooting more ink into them that would convince the printer or operating system they were "invalid?" Even if they do have some kind of chip in them, how can it tell the difference between "genuine Lexmark" ink and something else? My suspicion is still that these cartridges were really a 32 and 33, respectively, and got mislabled. Either that or InkStop is contracting with a real butcher of a remanufacturer who's not testing the cartridges electrically (thus not catching those that have been run dry and have burned-out printheads) before going to the trouble of refilling them, and certainly isn't bothering with pulling enough of them from their finished production runs for adequate quality testing. I don't mean to sound here like I'm bashing InkStop. After all, they did right by me when I returned the non-working cartridges, and they deserve kudos for that. I'm just trying to understand why they didn't work. Anyone else out there with a Z1300 having a problem using compatibles or DIY refills? |
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Z1300 Update: InkStop Does Right, but Are They Right?
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Z1300 Update: InkStop Does Right, but Are They Right?
On Aug 25, 9:17 pm, wrote:
Well, I hauled the nonfunctioning Lexmark 34/35 "compatibles" back to InkStop this afternoon. Guess Kid Behind the Counter from Saturday must be back in school. His BIg Sister, who sold me the original pair, was back. Only today she was accompanied by Gramps, who I guess runs the place. Both of them repeated Kid's suggestion that I trade in their cartridges for a pair of OEMs, but to their credit and their company's, they didn't hesitate to refund my money when I told them I'd already bought OEMs elsewhere. Anyway, Gramps says they get around 4 per cent returns on their compatibles. He again repeats Kid's explanation that "some printers just can't use them." I wonder why. Assuming these *were* the right cartridges and were still in good working condition to start with, what could have been done to them in the process of merely shooting more ink into them that would convince the printer or operating system they were "invalid?" Even if they do have some kind of chip in them, how can it tell the difference between "genuine Lexmark" ink and something else? My suspicion is still that these cartridges were really a 32 and 33, respectively, and got mislabled. Either that or InkStop is contracting with a real butcher of a remanufacturer who's not testing the cartridges electrically (thus not catching those that have been run dry and have burned-out printheads) before going to the trouble of refilling them, and certainly isn't bothering with pulling enough of them from their finished production runs for adequate quality testing. I don't mean to sound here like I'm bashing InkStop. After all, they did right by me when I returned the non-working cartridges, and they deserve kudos for that. I'm just trying to understand why they didn't work. Anyone else out there with a Z1300 having a problem using compatibles or DIY refills? If you refill carts, you soon learn that they sometimes don't work. They wear out, burn out, clog and more. This can happen on the first refill or the 10th. For more information on why they fail, Google the ink refill sites. |
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Z1300 Update: InkStop Does Right, but Are They Right?
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Z1300 Update: InkStop Does Right, but Are They Right?
First off, were they "compatible" cartridges or refilled lexmark cartridges?? There is a huge difference. Compatible cartridges are new cartridges made by a different manufacturer than the one that made your printer and aren't made to the same specifications. I've worked in the industry for over 12 years and i would never put a compatible in my printer, they often fail. They are total garbage imo. If the cartridges were refilled lexmark cartridges then yes, whomever refilled them should have tested each and every cartridge that they refilled to make sure the electronics were not damaged. They are delicate and can go out like a light bulb, so you have to test everyone you refill. |
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Z1300 Update: InkStop Does Right, but Are They Right?
Rusty wrote: First off, were they "compatible" cartridges or refilled lexmark cartridges?? There is a huge difference. Compatible cartridges are new cartridges made by a different manufacturer than the one that made your printer and aren't made to the same specifications. First of all, you DO realize that you're responding to a thread posted seven months ago, don't you? Second, I can't be sure but I'd guess the cartridges were refills on the basis of their selling price and the likelihood that Lexmark would sue anyone actually manufacturing copies of any of their current carts out the wazoo on intellectual property protection grounds. I've worked in the industry for over 12 years and i would never put a compatible in my printer, they often fail. They are total garbage imo. If the cartridges were refilled lexmark cartridges then yes, whomever refilled them should have tested each and every cartridge that they refilled to make sure the electronics were not damaged. They are delicate and can go out like a light bulb, so you have to test everyone you refill. Whatever. Anyway I'm still convinced the cartridges didn't work because they were mislabeled as a 34 and 35 when they were likely a 32 and 33 in reality. The Z1300 won't work with the later carts. The confusion stems from the fact that the later cartridges are backward compatible with the earlier ones, but the older carts AREN'T forward compatible with newer printers. That is, any printer that took 32/33 can use 34/35 but the converse isn't necessarily true. New printers designed for 34/35 can't use 32/33. Apparently there's more of a difference between the newer and older carts than just that the newer ones hold more ink. |
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Z1300 Update: InkStop Does Right, but Are They Right?
On Fri, 27 Mar 2009 23:37:02 -0500, Rusty wrote:
First off, were they "compatible" cartridges or refilled lexmark cartridges?? There is a huge difference. Compatible cartridges are new cartridges made by a different manufacturer than the one that made your printer and aren't made to the same specifications. I've worked in the industry for over 12 years and i would never put a compatible in my printer, they often fail. They are total garbage imo. If the cartridges were refilled lexmark cartridges then yes, whomever refilled them should have tested each and every cartridge that they refilled to make sure the electronics were not damaged. They are delicate and can go out like a light bulb, so you have to test everyone you refill. It is all garbage. Compatible is an over used meaningless term used by fly by nite to sell their crap to others. |
#8
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Z1300 Update: InkStop Does Right, but Are They Right?
measekite wrote:
On Fri, 27 Mar 2009 23:37:02 -0500, Rusty wrote: First off, were they "compatible" cartridges or refilled lexmark cartridges?? There is a huge difference. Compatible cartridges are new cartridges made by a different manufacturer than the one that made your printer and aren't made to the same specifications. I've worked in the industry for over 12 years and i would never put a compatible in my printer, they often fail. They are total garbage imo. If the cartridges were refilled lexmark cartridges then yes, whomever refilled them should have tested each and every cartridge that they refilled to make sure the electronics were not damaged. They are delicate and can go out like a light bulb, so you have to test everyone you refill. It is all garbage. You mean your brain or your stupid uninformed opinion...or both? Compatible is an over used meaningless term used by fly by nite to sell their crap to others. Reading comprehension seems to be your biggest problem. Of course, being brain dead doesn't help does it!...LOL! |
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