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Paper-feed fault on HP laser printer
I have an HP Color LaserJet CP1515n printer, bought in Nov 09. It
failed after a few months and was replaced under the warranty. The printer is connected to my small home LAN and used mainly with a PC running Windows XP and the supplied HP Driver and an Acorn RiscPC running RISC OS and Postscript 3 and a JetDirect connection. The Windows and Acorn machines can use the network to pass appropriate files (eg PDF) for printing via the other computer if required. All this setup has been in place for a few years but only 2 sets of colour and 3 black cartridges have been used, and it still provides excellent colour or B+W print output. About 4 months ago a faulty paper feed began and has resisted all my attempts to clear it: when a multi-page document is sent to print, page 1 prints normally but as soon as is has finished an error is signalled 'Jam in tray 2'` (see page 103 of the manual). Removing tray 2 shows a sheet of paper lying on the table or just slightly into the intake slot. The paper is unmarked and can be re-used. The printer then has to be OK-ed from its panel and then re-initialises and calibrates itself - wasting several minutes. Occasionally the first 2 pages (never more) print OK and the jam occurs on the 3rd. Fortunately I have not recently needed to print documents with many pages or multiple copies so I have been putting up with the problem: now I am in better health I would like to fix it. Needless to say, I have tried various weights and types of paper and everything related I can find in the manual (not much). I would be eternally grateful if some guru here could suggest a solution. Thanks for reading this, Brian. -- __________________________________________________ ____________ Brian Carroll, Ripon, North Yorkshire, UK __________________________________________________ ____________ |
#2
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Paper-feed fault on HP laser printer
In article , Brian Carroll wrote: I have an HP Color LaserJet CP1515n printer, bought in Nov 09. It failed after a few months and was replaced under the warranty. The printer is connected to my small home LAN and used mainly with a PC running Windows XP and the supplied HP Driver and an Acorn RiscPC running RISC OS and Postscript 3 and a JetDirect connection. The Windows and Acorn machines can use the network to pass appropriate files (eg PDF) for printing via the other computer if required. All this setup has been in place for a few years but only 2 sets of colour and 3 black cartridges have been used, and it still provides excellent colour or B+W print output. About 4 months ago a faulty paper feed began and has resisted all my attempts to clear it: when a multi-page document is sent to print, page 1 prints normally but as soon as is has finished an error is signalled 'Jam in tray 2'` (see page 103 of the manual). Removing tray 2 shows a sheet of paper lying on the table or just slightly into the intake slot. The paper is unmarked and can be re-used. The printer then has to be OK-ed from its panel and then re-initialises and calibrates itself - wasting several minutes. Occasionally the first 2 pages (never more) print OK and the jam occurs on the 3rd. Fortunately I have not recently needed to print documents with many pages or multiple copies so I have been putting up with the problem: now I am in better health I would like to fix it. Needless to say, I have tried various weights and types of paper and everything related I can find in the manual (not much). I would be eternally grateful if some guru here could suggest a solution. I'd search fixyourprinter.com for a matching situation/solution;. (I have no relationship with this site but I'd used them in the past with helpful results.) |
#3
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Paper-feed fault on HP laser printer
In article , Mike S.
wrote: In article , Brian Carroll wrote: I have an HP Color LaserJet CP1515n printer, bought in Nov 09. It failed after a few months and was replaced under the warranty. [ ... ] Needless to say, I have tried various weights and types of paper and everything related I can find in the manual (not much). I would be eternally grateful if some guru here could suggest a solution. I'd search fixyourprinter.com for a matching situation/solution;. (I have no relationship with this site but I'd used them in the past with helpful results.) Thanks for your suggestion. I had not heard of that site but on a first viewing it does not look promising. I will keep at it. Brian. -- __________________________________________________ ____________ Brian Carroll, Ripon, North Yorkshire, UK __________________________________________________ ____________ |
#4
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Paper-feed fault on HP laser printer
On Thursday, August 22, 2013 8:41:19 AM UTC-7, Brian Carroll wrote:
I have an HP Color LaserJet CP1515n printer, bought in Nov 09. It failed after a few months and was replaced under the warranty. The printer is connected to my small home LAN and used mainly with a PC running Windows XP and the supplied HP Driver and an Acorn RiscPC running RISC OS and Postscript 3 and a JetDirect connection. The Windows and Acorn machines can use the network to pass appropriate files (eg PDF) for printing via the other computer if required. All this setup has been in place for a few years but only 2 sets of colour and 3 black cartridges have been used, and it still provides excellent colour or B+W print output. About 4 months ago a faulty paper feed began and has resisted all my attempts to clear it: when a multi-page document is sent to print, page 1 prints normally but as soon as is has finished an error is signalled 'Jam in tray 2'` (see page 103 of the manual). Removing tray 2 shows a sheet of paper lying on the table or just slightly into the intake slot. The paper is unmarked and can be re-used. The printer then has to be OK-ed from its panel and then re-initialises and calibrates itself - wasting several minutes. Occasionally the first 2 pages (never more) print OK and the jam occurs on the 3rd. Fortunately I have not recently needed to print documents with many pages or multiple copies so I have been putting up with the problem: now I am in better health I would like to fix it. Needless to say, I have tried various weights and types of paper and everything related I can find in the manual (not much). I would be eternally grateful if some guru here could suggest a solution. Thanks for reading this, Brian. -- __________________________________________________ ____________ Brian Carroll, Ripon, North Yorkshire, UK __________________________________________________ _______ I'm the moderator at fixyourownprinter. If you don't find an answer, you're always welcome to start a new topic. Every laser printer HP has ever made uses a solenoid to release the pickup roller. To quieten the metal on metal sound when it actuates, they have always used this piece of foam which disintegrates into sticky goo and causes the release plate to stick. This allows the pickup roller to continuously turn and pick up papers til it jams. 20+ years and they have never improved it. Fixed thousands of them with this issue. |
#5
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Paper-feed fault on HP laser printer
From:
I'm the moderator at fixyourownprinter. If you don't find an answer, you're always welcome to start a new topic. Every laser printer HP has ever made uses a solenoid to release the pickup roller. To quieten the metal on metal sound when it actuates, they have always used this piece of foam which disintegrates into sticky goo and causes the release plate to stick. This allows the pickup roller to continuously turn and pick up papers til it jams. 20+ years and they have never improved it. Fixed thousands of them with this issue. Interesting - Thanx ! -- Dave Multi-AV Scanning Tool - http://multi-av.thespykiller.co.uk http://www.pctipp.ch/downloads/dl/35905.asp |
#6
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Paper-feed fault on HP laser printer
In article
, wrote: On Thursday, August 22, 2013 8:41:19 AM UTC-7, Brian Carroll wrote: I have an HP Color LaserJet CP1515n printer, bought in Nov 09. It failed after a few months and was replaced under the warranty. [ ... ] I'm the moderator at fixyourownprinter. If you don't find an answer, you're always welcome to start a new topic. Every laser printer HP has ever made uses a solenoid to release the pickup roller. To quieten the metal on metal sound when it actuates, they have always used this piece of foam which disintegrates into sticky goo and causes the release plate to stick. This allows the pickup roller to continuously turn and pick up papers til it jams. 20+ years and they have never improved it. Fixed thousands of them with this issue. Thanks for that very helpful reply. I will post here again when I have attempted to identify and fix the defect. I may have to come back to you for specific info on access, etc. Brian. -- __________________________________________________ ____________ Brian Carroll, Ripon, North Yorkshire, UK __________________________________________________ ____________ |
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