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CCL disappointment
Got a bit of kit today from CCL.
The box had a sticker on it which said something like "checked for quality control". The sticker was placed so that opening the box would rip it. I immediately phoned CCL and asked if the box had been opened. I was told that it had. I asked if the item (a graphics card) could have been installed in another PC to check it worked. I was told that it could have been. I told CCL that that made the item second hand and I did not want it. Returned it the same day for a full refund. Be warned. -- Cheers, DrT ** Stress - the condition brought about by having to ** resist the temptation to beat the living daylights ** out of someone who richly deserves it. |
#2
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CCL disappointment
DrTeeth wrote:
Got a bit of kit today from CCL. The box had a sticker on it which said something like "checked for quality control". The sticker was placed so that opening the box would rip it. I immediately phoned CCL and asked if the box had been opened. I was told that it had. I asked if the item (a graphics card) could have been installed in another PC to check it worked. I was told that it could have been. So how do you think the manufacturers check the card before sending it out of the factory? Does that checking make the card secondhand? I told CCL that that made the item second hand and I did not want it. Returned it the same day for a full refund. Personally I wouldn't car in the slightest, what difference does it make to me if the card has been plugged in to some other computer before I get it? Apart from anything else it probably reduces my chance of getting a card which is going to fail prematurely. Electronics (in general) either works or it doesn't, once past the first few days/weeks of use it will most likely carry on working for several years. 'Secondhand' really has no meaning in this context. -- Chris Green |
#3
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CCL disappointment
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#4
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CCL disappointment
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#5
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CCL disappointment
On Tue, 19 Aug 2008 17:16:27 +0100, Emil Tiades
wrote: About stupid customers like yourself? You are not qualified to judge, malagas. They tested your card before sending it and you complain. They did not ask me and I did not ask them to check anything. -- Cheers, DrT ** Stress - the condition brought about by having to ** resist the temptation to beat the living daylights ** out of someone who richly deserves it. |
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CCL disappointment
On Tue, 19 Aug 2008 15:47:33 +0100, "Trev"
trevbowdenAT.dsl.pipex.COM wrote: And at least they where honest about it. Absolutely! I am clearly not the first to have complained. -- Cheers, DrT ** Stress - the condition brought about by having to ** resist the temptation to beat the living daylights ** out of someone who richly deserves it. |
#7
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CCL disappointment
"DrTeeth" wrote in message ... On Tue, 19 Aug 2008 17:16:27 +0100, Emil Tiades wrote: About stupid customers like yourself? You are not qualified to judge, malagas. They tested your card before sending it and you complain. They did not ask me and I did not ask them to check anything. -- Cheers, DrT If you are that put out I would take your business elsewhere, I would suspect they would be pleased to lose a cutomer as touchy as you. I would be quite happy that it had been quality checked and would not be concerned at all about it being tested before being sent. Pity they didn't send you a faulty one and put you through the time wasting of having to RMA it to get it replaced. |
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CCL disappointment
On Sun, 24 Aug 2008 15:47:31 +0100, "Steve"
wrote: Pity they didn't send you a faulty one and put you through the time wasting of having to RMA it to get it replaced. They were a good company and RMAs were no chore. -- Cheers, DrT ** Stress - the condition brought about by having to ** resist the temptation to beat the living daylights ** out of someone who richly deserves it. |
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CCL disappointment
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#10
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CCL disappointment
On Mon, 18 Aug 2008 21:30:46 +0100, DrTeeth
wrote: Got a bit of kit today from CCL. The box had a sticker on it which said something like "checked for quality control". The sticker was placed so that opening the box would rip it. I immediately phoned CCL and asked if the box had been opened. I was told that it had. I asked if the item (a graphics card) could have been installed in another PC to check it worked. I was told that it could have been. I told CCL that that made the item second hand and I did not want it. Returned it the same day for a full refund. Be warned. I support your action. When buying something i want a new sealed product too. if i wanted used/opened stuff id use ebay/computer fairs |
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