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#41
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cleaning up dust inside Dell inspiron 1100
s wrote
If you have not upgraded your bios, nor made any bios changes, the bios does not matter either, nor does the CPU temp report or CPU temp in relation to the fan RPM (speed) it causes. That last is the evidence that the cpu temp is still being seen, and that its still possible to control the fan RPM. In other words there hasnt been a hardware failure in that area. Apologies folks. Had I stored/backed up the diagnostic disks this could be a lot simpler as then I need to just run the Dell diagnostic on the fan and temperature sensors to determine if it was a hardware fault or not. Guess, I need to be more careful. Yeah, worth worth it when the brown stuff hits the fan. The one issue to tackle first, is to determine whether the fan at high RPM, is now significantly louder than it was when the laptop was new(er). Not even possible now. Here I am little unclear. I think it is louder than when it was new both at high and low loads. But it is hard for me to find out how much can be considered "significantly louder" as I don't know much about laptop hardware. I don't recall before 3 years fan noise disturbing me but now it is(at low or high loads). I hope to image my current system tommorow and try XP home on it. Then, hopefully it could be more clear. Could dust on other parts be the reason? Shouldnt be, I've never seen a situation where dust affects the noise except when the dust stops the fan from cooling as well and so a variable speed fan, which that Dell has, runs faster to get the temperature down better with the higher fan speed. Guess that is possible if the outlet for the air from the laptop is all clogged up with fur etc. I understand it is unlikely that CPU fan is moving too fast due to dust on some other components. It can do if the outlet for the air from the laptop is all clogged with fur. I sincerely appreciate both(Rod,Kony) your aid and all others who attempted to help me. I apologize that my carelessness is causing unnecessary confusion. No problem, these more complicated problems are more interesting that the obvious stuff. Thanks a lot. You're welcome. |
#42
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cleaning up dust inside Dell inspiron 1100
Apologies folks. Had I stored/backed up the diagnostic disks this
could be a lot simpler as then I need to just run the Dell diagnostic on the fan and temperature sensors to determine if it was a hardware fault or not. Guess, I need to be more careful. Yeah, worth worth it when the brown stuff hits the fan. Well, the person whom I contacted had a crack in his Dell driver/diagnostic CD so it was unusable. But, he had saved the driver and diagnostic files on his hard disk before his CD got cracked. He gave me those files. I thought I could make a bootable CD using those files, boot using that disc and run the Dell diagnostics from that point. I tinkered using MagicISO but was unsuccessful in making a bootable disc out of the driver and diagnostic files. Hence, I could not run Dell diagnostics on the Temperature Sensor and Fan. I tried the diagnostics from Dell's site at http://support.dell.com/support/down...76924&vercnt=3 but it failed saying I did not have a diagnostic partition. I imaged my XP Prof and loaded XP home but the fan noise is still present as it was in XP Prof. From the link http://www.danandsherree.com/2005/04...nspiron_11.php I think the heating problem could be a little common. I did not clean my CPU fan as thoroughly as explained in the link http://www.danandsherree.com/2005/04...nspiron_11.php when I opened and removed the dust. I just cleaned the dust using a small brush but did not use grease and other materials as in that link. Could that be the issue? Is it advisable that I try a thorough cleaning as explained in that link? Thanks a lot. |
#43
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cleaning up dust inside Dell inspiron 1100
s wrote:
Apologies folks. Had I stored/backed up the diagnostic disks this could be a lot simpler as then I need to just run the Dell diagnostic on the fan and temperature sensors to determine if it was a hardware fault or not. Guess, I need to be more careful. Yeah, worth worth it when the brown stuff hits the fan. Well, the person whom I contacted had a crack in his Dell driver/diagnostic CD so it was unusable. You were warned about that furious drunken grave dancing |-( But, he had saved the driver and diagnostic files on his hard disk before his CD got cracked. He gave me those files. I thought I could make a bootable CD using those files, boot using that disc and run the Dell diagnostics from that point. I tinkered using MagicISO but was unsuccessful in making a bootable disc out of the driver and diagnostic files. Hence, I could not run Dell diagnostics on the Temperature Sensor and Fan. You should be able to get a new one from Dell. It will likely have the same problem below tho. I tried the diagnostics from Dell's site at http://support.dell.com/support/down...76924&vercnt=3 but it failed saying I did not have a diagnostic partition. Yeah, likely you wiped it when you first installed 2K. I imaged my XP Prof and loaded XP home but the fan noise is still present as it was in XP Prof. What does it say about the diagnostic partition now ? If it still says that its still missing, you havent got back to the original config where you got a quiet fan. From the link http://www.danandsherree.com/2005/04...nspiron_11.php I think the heating problem could be a little common. I did not clean my CPU fan as thoroughly as explained in the link http://www.danandsherree.com/2005/04...nspiron_11.php when I opened and removed the dust. I just cleaned the dust using a small brush but did not use grease and other materials as in that link. Could that be the issue? No, your previously reported cpu temps are fine. Is it advisable that I try a thorough cleaning as explained in that link? Its unlikely to be the problem. |
#44
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cleaning up dust inside Dell inspiron 1100
But, he had saved the driver and diagnostic files on his hard disk before his CD got cracked. He gave me those files. I thought I could make a bootable CD using those files, boot using that disc and run the Dell diagnostics from that point. I tinkered using MagicISO but was unsuccessful in making a bootable disc out of the driver and diagnostic files. Hence, I could not run Dell diagnostics on the Temperature Sensor and Fan. You should be able to get a new one from Dell. No, they refuse to even talk to me about the issue saying my warranty has expired before 2 years. They are advising to purchase support per incident if I seek their help or look up Dell's site. It will likely have the same problem below tho. I tried the diagnostics from Dell's site at http://support.dell.com/support/down...76924&vercnt=3 but it failed saying I did not have a diagnostic partition. Yeah, likely you wiped it when you first installed 2K. I imaged my XP Prof and loaded XP home but the fan noise is still present as it was in XP Prof. What does it say about the diagnostic partition now ? If it still says that its still missing, you havent got back to the original config where you got a quiet fan. Same as in XP Prof(It failed saying I did not have a diagnostic partition). What is a diagnostic partition and how could Dell create that and I cannot recreate that? Also, is creating a bootable CD from certain files quite difficult that I cannot do that even though I have all the files? I understand it needs some sort of boot image loader but how does Dell does these things which are difficult for normal users? From the link http://www.danandsherree.com/2005/04...nspiron_11.php I think the heating problem could be a little common. I did not clean my CPU fan as thoroughly as explained in the link http://www.danandsherree.com/2005/04...nspiron_11.php when I opened and removed the dust. I just cleaned the dust using a small brush but did not use grease and other materials as in that link. Could that be the issue? No, your previously reported cpu temps are fine. Is it advisable that I try a thorough cleaning as explained in that link? Its unlikely to be the problem. What is the next step I should take now? Should I try loading Win 2k or is replacing the fan only option? Thanks a lot. |
#45
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cleaning up dust inside Dell inspiron 1100
s wrote:
But, he had saved the driver and diagnostic files on his hard disk before his CD got cracked. He gave me those files. I thought I could make a bootable CD using those files, boot using that disc and run the Dell diagnostics from that point. I tinkered using MagicISO but was unsuccessful in making a bootable disc out of the driver and diagnostic files. Hence, I could not run Dell diagnostics on the Temperature Sensor and Fan. You should be able to get a new one from Dell. No, they refuse to even talk to me about the issue saying my warranty has expired before 2 years. They are advising to purchase support per incident if I seek their help or look up Dell's site. It will likely have the same problem below tho. I tried the diagnostics from Dell's site at http://support.dell.com/support/down...76924&vercnt=3 but it failed saying I did not have a diagnostic partition. Yeah, likely you wiped it when you first installed 2K. I imaged my XP Prof and loaded XP home but the fan noise is still present as it was in XP Prof. What does it say about the diagnostic partition now ? If it still says that its still missing, you havent got back to the original config where you got a quiet fan. Same as in XP Prof(It failed saying I did not have a diagnostic partition). What is a diagnostic partition Its a partition on the hard drive that Dell puts there initially and which is used to contain the various Dell special stuff that Dell puts in there. Its less than clear if that includes some software to control the fan speed. and how could Dell create that That is done at the time the hard drive is loaded initially. and I cannot recreate that? The entire hard drive is normally written from another drive at manufacturing time. Also, is creating a bootable CD from certain files quite difficult that I cannot do that even though I have all the files? The problem is that there are a variety of formats for a bootable CD and you obviously need to write it in the format that Dell chose to use. It'd be simpler to see if you can get someone to copy their existing CD for you. Maybe try the dell newsgroups. I understand it needs some sort of boot image loader but how does Dell does these things which are difficult for normal users? Most likely it will still want to see the diagnostic parition. From the link http://www.danandsherree.com/2005/04...nspiron_11.php I think the heating problem could be a little common. I did not clean my CPU fan as thoroughly as explained in the link http://www.danandsherree.com/2005/04...nspiron_11.php when I opened and removed the dust. I just cleaned the dust using a small brush but did not use grease and other materials as in that link. Could that be the issue? No, your previously reported cpu temps are fine. Is it advisable that I try a thorough cleaning as explained in that link? Its unlikely to be the problem. What is the next step I should take now? I'd try to get the hard drive back to its original state and see if that sees a return of the original fan speed control. Should I try loading Win 2k I dont expect that that would help. Are you sure that you didnt have the diagnostic partition initially when you first loaded 2K ? Hard to be sure now tho. or is replacing the fan only option? No evidence that it needs replacing given that Speedfan can control it fine. I'd personally try to get the hard drive diagnostic partition back. Maybe paying Dell for per incident support might be a viable way to do that. |
#46
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cleaning up dust inside Dell inspiron 1100
The problem is that there are a variety of formats for a bootable CD
and you obviously need to write it in the format that Dell chose to use. Or maybe this link http://www.goodells.net/dellutility/recreate.htm could help me. Problem is my machine does not have a floppy drive and though my BIOS sees USB devices I am unclear if it could support booting from a USB floppy drive. It'd be simpler to see if you can get someone to copy their existing CD for you. Maybe try the dell newsgroups. Main issue is I cannot get a diagnostic CD for my model. I know only one person who had the same model as mine and his CD also failed. By copy an existing CD(in the event I manage to get one) you mean I should clone it, do a bit by bit copy or what is the correct format to make a bootable CD from another in general and for my case so that it works with my Dell? What is the next step I should take now? I'd try to get the hard drive back to its original state and see if that sees a return of the original fan speed control. How can I now convert my current disk to the original state as Dell gave me? Had I got a disk image at that point it could be possible but now it may be difficult to get there. Should I try loading Win 2k I dont expect that that would help. Are you sure that you didnt have the diagnostic partition initially when you first loaded 2K ? Hard to be sure now tho. I don't recall for sure what was there at that point. But, yes I loaded 2k on the new disk Dell gave me. My original disk had XP home. It failed in 17 months and Dell gave me a new one for some cost. I loaded 2k on that one. It was working fine till the last 4 months. It came as a new disk from Dell, so it might have contained the diagnostic partition and so the fan could be working fine. The fan going too loud since last 4 months on the 2k could be perhaps due to dust or maybe something else(fan or heatsink malfunction). My case is quite unclear. Is it likely that heatsink could be having issues? I understand it is quite important in the cooling. or is replacing the fan only option? No evidence that it needs replacing given that Speedfan can control it fine. Yes, Ik8fangui can control it fine and probably many Dell users use that also. I'd personally try to get the hard drive diagnostic partition back. I need to follow instructions at this link http://www.goodells.net/dellutility/recreate.htm to get the hard drive diagnostic partition back. Maybe paying Dell for per incident support might be a viable way to do that. From my experience of Dell's support it is quite unlikely that Dell per incident support may be able to fix that. When I was in the 1 year warranty period and called them for support they could not help me. My searching and seeking help on newsgroups only helped. My case needs lot of time/resources and generally those per incident support help successfully fix issues if it is due to a spyware/virus. Likely, they may say too old fan/BIOS as I find incidents here http://www.danandsherree.com/2005/04...nspiron_11.php I appreciate your's(and all who helped me) assistance and time. Thanks a lot. |
#47
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cleaning up dust inside Dell inspiron 1100
s wrote:
Also, is creating a bootable CD from certain files quite difficult that I cannot do that even though I have all the files? The problem is that there are a variety of formats for a bootable CD and you obviously need to write it in the format that Dell chose to use. Or maybe this link http://www.goodells.net/dellutility/recreate.htm could help me. Certainly worth a try. Problem is my machine does not have a floppy drive and though my BIOS sees USB devices I am unclear if it could support booting from a USB floppy drive. You dont need to boot from a floppy to follow his proceedure. You can do all that from a bootable CD instead. The Ultimate Boot CD for DOS would be a good place to start. It'd be simpler to see if you can get someone to copy their existing CD for you. Maybe try the dell newsgroups. Main issue is I cannot get a diagnostic CD for my model. Yes, but that is one way to do that. I know only one person who had the same model as mine and his CD also failed. Yes, that's why I suggested the dell newsgroups to find someone else. By copy an existing CD(in the event I manage to get one) you mean I should clone it, do a bit by bit copy Yes, any of the CD writing software can do that. I prefer Roxio Easy Media Creator myself, just because the user interface is more intuitive, but Nero and a variety of free ones can do that. Its usually called copy with CDs. or what is the correct format to make a bootable CD from another in general and for my case so that it works with my Dell? Just make a copy of the bootable CD. Obviously it would be best for the individual that has a good one to do that for you and send it to you. Or they can just make an ISO of their CD and you can turn that into a physical CD yourself. What is the next step I should take now? I'd try to get the hard drive back to its original state and see if that sees a return of the original fan speed control. How can I now convert my current disk to the original state as Dell gave me? Using that mechanism you posted a link to. Had I got a disk image at that point it could be possible but now it may be difficult to get there. That proceedure you posted the link to isnt that hard. Should I try loading Win 2k I dont expect that that would help. Are you sure that you didnt have the diagnostic partition initially when you first loaded 2K ? Hard to be sure now tho. I don't recall for sure what was there at that point. But, yes I loaded 2k on the new disk Dell gave me. Its not clear if they installed the diagnostic partition onto that before they sent it to you. My original disk had XP home. It failed in 17 months and Dell gave me a new one for some cost. I loaded 2k on that one. It was working fine till the last 4 months. It came as a new disk from Dell, so it might have contained the diagnostic partition and so the fan could be working fine. The fan going too loud since last 4 months on the 2k could be perhaps due to dust or maybe something else(fan or heatsink malfunction). My case is quite unclear. Its unlikely to be dust since it still appears to be running at full speed now even with the dust cleaned out. Is it likely that heatsink could be having issues? I understand it is quite important in the cooling. Yes, but your temperatures seen quite reasonable. or is replacing the fan only option? No evidence that it needs replacing given that Speedfan can control it fine. Yes, Ik8fangui can control it fine and probably many Dell users use that also. I'd personally try to get the hard drive diagnostic partition back. I need to follow instructions at this link http://www.goodells.net/dellutility/recreate.htm to get the hard drive diagnostic partition back. Yes, and that shouldnt be hard to do using the UBCD4DOS Maybe paying Dell for per incident support might be a viable way to do that. From my experience of Dell's support it is quite unlikely that Dell per incident support may be able to fix that. When I was in the 1 year warranty period and called them for support they could not help me. Dunno, they may have some way of putting the diagnostic partition back or and would be able to sell you a restore CD for that system. My searching and seeking help on newsgroups only helped. My case needs lot of time/resources and generally those per incident support help successfully fix issues if it is due to a spyware/virus. Its for a lot more than just that. Likely, they may say too old fan/BIOS as I find incidents here http://www.danandsherree.com/2005/04...nspiron_11.php Trouble is that you never see reports of them fixing that problem because those that do get fixed dont bother to report that. It would certainly be worth trying to put the diagnostic partition back yourself now that you have found a way to do that. I appreciate your's(and all who helped me) assistance and time. Thanks a lot. No problem, thats what these technical newsgroups are for and like I said, I like the more complicated problems too. |
#48
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cleaning up dust inside Dell inspiron 1100
By copy an existing CD(in the event I manage to get
one) you mean I should clone it, do a bit by bit copy Yes, any of the CD writing software can do that. I prefer Roxio Easy Media Creator myself, just because the user interface is more intuitive, but Nero and a variety of free ones can do that. Its usually called copy with CDs. or what is the correct format to make a bootable CD from another in general and for my case so that it works with my Dell? Just make a copy of the bootable CD. Obviously it would be best for the individual that has a good one to do that for you and send it to you. Well, I tried to make a copy of bootable XP Home which came with my computer to prevent loss like my driver CD. When I tried copy with CD with my Nero it failed with a unrecoverable write error. What I tried was copy the source(XP home which came with my machine) to a image recorder(because my system has only one CD writer). That tried to create a file with .nrg extension on my desktop. The copying process said CD is copyright protected, went fine till 82% and then failed with an unrecoverable read error. The CD is fine because I used it only days before to install XP Home. Then, I copied the CD (XP home which came with my machine) contents to a location on hard disk and tried copying from the location at hard disk to a blank CD. But, the blank CD is not bootable. Did I do something incorrectly? Or they can just make an ISO of their CD and you can turn that into a physical CD yourself. Should I make an ISO of my XP home CD which came with my machine and then try to convert it to a physical CD. If so how can I make a correct ISO? I tried this with MagicISO with Dell driver CD contents but it did not work. What I did was copy the Dell driver CD contents which I got from my friend in a flash drive to a location in my hard disk. Then, using MagicISO I tried to create a bootable ISO image of it. After the ISO image was created I chose the option of Burn Image to disc in Nero. The Dell driver CD(which my friend had one point before it got corrupted) was bootable but the CD I created was not. Could it be because I made an ISO image from a hard disk location or was I doing something else wrong? Is it likely that heatsink could be having issues? I understand it is quite important in the cooling. Yes, but your temperatures seen quite reasonable. What is reasonable temperature for my CPU? I understand as I was told it depends on design, ambient temperature and several other factors? Maybe paying Dell for per incident support might be a viable way to do that. From my experience of Dell's support it is quite unlikely that Dell per incident support may be able to fix that. When I was in the 1 year warranty period and called them for support they could not help me. Dunno, they may have some way of putting the diagnostic partition back or and would be able to sell you a restore CD for that system. Well, I called Dell today. They took my information, found I was out of warranty. Transferred me to somebody(who in turn transferred me to somebody) and in the end I was at a number which was not working. It instructed me to call back again at the main number. I did that and the procedure repeated three times after which I gave up. They gave me a ticket number but nobody helped me. I think it was deliberate on their part to transfer me to a non-existent number. The same mistake happening thrice with the same person on the same day seems far fetched. I will call them again and hope I can purchase a Inspiron 1100 diagnostic CD from them. Likely, they may say too old fan/BIOS as I find incidents here http://www.danandsherree.com/2005/04...nspiron_11.php Trouble is that you never see reports of them fixing that problem because those that do get fixed dont bother to report that. My personal experience today and in the past with Dell's support is not quite good. Also, it is unlikely the person on phone can fix a problem which is not getting fixed after a lot of time and help from experts in hardware(like you and all others who assisted me). It would certainly be worth trying to put the diagnostic partition back yourself now that you have found a way to do that. I will try and hope I succeed. I appreciate your's(and all who helped me) assistance and time. Thanks a lot. No problem, thats what these technical newsgroups are for and like I said, I like the more complicated problems too. Thanks very much. I am just curious if you don't mind my question. How do you(all other experts in this group) manage to contribute a lot to this newsgroup. Generally, I find it hard to complete my daily tasks within the given time frame. Hence, I always wonder how people with a one or two full time jobs manage to find additional time for peope like me? This can help me become a better time manager. I also devote some time to help people with their software issues but in person rather than in newsgroups. Also, that is not regular but as per needs. Thanks a lot. |
#49
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cleaning up dust inside Dell inspiron 1100
s wrote:
By copy an existing CD(in the event I manage to get one) you mean I should clone it, do a bit by bit copy Yes, any of the CD writing software can do that. I prefer Roxio Easy Media Creator myself, just because the user interface is more intuitive, but Nero and a variety of free ones can do that. Its usually called copy with CDs. or what is the correct format to make a bootable CD from another in general and for my case so that it works with my Dell? Just make a copy of the bootable CD. Obviously it would be best for the individual that has a good one to do that for you and send it to you. Well, I tried to make a copy of bootable XP Home which came with my computer to prevent loss like my driver CD. When I tried copy with CD with my Nero it failed with a unrecoverable write error. What I tried was copy the source(XP home which came with my machine) to a image recorder(because my system has only one CD writer). That tried to create a file with .nrg extension on my desktop. The copying process said CD is copyright protected, went fine till 82% and then failed with an unrecoverable read error. The CD is fine because I used it only days before to install XP Home. Thats why I avoid Nero, lousy user interface. Then, I copied the CD (XP home which came with my machine) contents to a location on hard disk and tried copying from the location at hard disk to a blank CD. But, the blank CD is not bootable. Did I do something incorrectly? Yes, that second approach wont work with a bootable CD. Or they can just make an ISO of their CD and you can turn that into a physical CD yourself. Should I make an ISO of my XP home CD which came with my machine and then try to convert it to a physical CD. No, that is just so you can move the iso via the net and not have to wait for a copied CD to show up in the post. If so how can I make a correct ISO? I tried this with MagicISO with Dell driver CD contents but it did not work. What I did was copy the Dell driver CD contents which I got from my friend in a flash drive to a location in my hard disk. Thats where you are going wrong. Then, using MagicISO I tried to create a bootable ISO image of it. After the ISO image was created I chose the option of Burn Image to disc in Nero. The Dell driver CD(which my friend had one point before it got corrupted) was bootable but the CD I created was not. Because you did the first step wrong. Could it be because I made an ISO image from a hard disk location Yes, you need to have MagicISO create an ISO from the CD. or was I doing something else wrong? Yes. Is it likely that heatsink could be having issues? I understand it is quite important in the cooling. Yes, but your temperatures seen quite reasonable. What is reasonable temperature for my CPU? Those temperatures you reported previously are quite reasonable. I understand as I was told it depends on design, ambient temperature and several other factors? Yes it does, but those temperatures you reported previously are quite reasonable. Maybe paying Dell for per incident support might be a viable way to do that. From my experience of Dell's support it is quite unlikely that Dell per incident support may be able to fix that. When I was in the 1 year warranty period and called them for support they could not help me. Dunno, they may have some way of putting the diagnostic partition back or and would be able to sell you a restore CD for that system. Well, I called Dell today. They took my information, found I was out of warranty. Transferred me to somebody(who in turn transferred me to somebody) and in the end I was at a number which was not working. It instructed me to call back again at the main number. I did that and the procedure repeated three times after which I gave up. They gave me a ticket number but nobody helped me. I think it was deliberate on their part to transfer me to a non-existent number. Nar, there is a glitch in their system. The same mistake happening thrice with the same person on the same day seems far fetched. Nope, not if there is a problem with the number you got transferred to. Did you tell them what was happening with your calls ? I will call them again and hope I can purchase a Inspiron 1100 diagnostic CD from them. Likely, they may say too old fan/BIOS as I find incidents here http://www.danandsherree.com/2005/04...nspiron_11.php Trouble is that you never see reports of them fixing that problem because those that do get fixed dont bother to report that. My personal experience today and in the past with Dell's support is not quite good. Also, it is unlikely the person on phone can fix a problem which is not getting fixed after a lot of time and help from experts in hardware(like you and all others who assisted me). There's a difference between fixing the problem and returning the hard drive to its original state. I find it hard to believe that they cant return the hard drive to its original state. It would certainly be worth trying to put the diagnostic partition back yourself now that you have found a way to do that. I will try and hope I succeed. I appreciate your's(and all who helped me) assistance and time. Thanks a lot. No problem, thats what these technical newsgroups are for and like I said, I like the more complicated problems too. Thanks very much. I am just curious if you don't mind my question. How do you(all other experts in this group) manage to contribute a lot to this newsgroup. Basically I've been doing this sort of thing for quite a few decades now. Generally, I find it hard to complete my daily tasks within the given time frame. Hence, I always wonder how people with a one or two full time jobs manage to find additional time for peope like me? It doesnt actually take all that much time per day. I've always operated like that and built my house doing virtually all the work myself, while working full time. Very long days, but worth it in the end. I basically eliminate the crap thats a waste of time, like mowing lawns, washing cars, doing the shopping etc etc etc. This can help me become a better time manager. I also devote some time to help people with their software issues but in person rather than in newsgroups. Doing stuff remotely is certainly different to doing it in person. You basically have to anticipate a lot more and ask specific questions that cover the possibilitys. Takes a bit of getting used to but its not that hard. The main problem is with those who fail to mention some specific crucial bit of info. Also, that is not regular but as per needs. |
#50
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cleaning up dust inside Dell inspiron 1100
Yes, you need to have MagicISO create an ISO from the CD.
Thanks, Now I have a bootable XP home CD in addition to the one which came with my Inspiron 1100. The same mistake happening thrice with the same person on the same day seems far fetched. Nope, not if there is a problem with the number you got transferred to. Did you tell them what was happening with your calls ? Yes, they apologized but could not solve it which made me frustrated. There's a difference between fixing the problem and returning the hard drive to its original state. I find it hard to believe that they cant return the hard drive to its original state. Today, they are telling me to get a new hard drive and say they don't give(or sell) just Restore CD's for such reasons. When I explained my problem they told me to get the drivers from their site. I guess restoring the partition as per the link I found is the only option. Many thanks to you, Kony, Joel( and all who helped me) for your time and aid. I sincerely appreciate that. I hope I can also help somebody someday like you all helped me. Currently, I do but not as much as folks in this newsgroup do. Another issue is I am not an expert in hardware(or software for that matter) so am hesitant in giving advice lest it may be wrong. The people I assist have fairly simple issues but people asking help on such groups have quite complex. Thanks a lot again. |
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