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#1
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HP Printer Won't Feed
Hi,
My daughter just called from DC. Her printer (HP 3650) stopped feeding in the middle of a print job. She can hear the usual noises but it just won't feed. She tried fanning the paper then feeding in one sheet to no avail. Any ideas on how to fix this? Thanks, Gary |
#2
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On Tue, 27 Sep 2005 19:13:36 -0400, "Gary Brown"
wrote: Hi, My daughter just called from DC. Her printer (HP 3650) stopped feeding in the middle of a print job. She can hear the usual noises but it just won't feed. She tried fanning the paper then feeding in one sheet to no avail. Any ideas on how to fix this? Note if the paper is picked up at all, and if so, how far in it goes. Could it merely be a paper jam? We have no way to know her experience with printers. Does it seem like the printer thinks the paper went through? Did it continue trying to print on *nothing*? Did it prompt to insert paper? What kind of feedback does this model provide on it's operating state? If the cover flips open, an inspection of the paper path would be useful. If not (or either way) a flashlight or strong light might help. If the top doesn't open it could be necessary to take it apart a bit to see the paper feed mechanism, whether there are any stripped gears or broken/loose belts, if the motor is running (Or motor shaft is spinning within the attached gear), if any microswitches aren't making contact... something that might be visually obvious or might require a multimeter to check continuity. Basically if she has no mechanical or electrical experience *in general*, the best you might do is to describe that it's using motor(s), gears, and rollers to pick up the paper and guide it, and she needs to see where/why it isn't moving the paper along. There are other various things less easily seen, like a loose tensioning spring (allows varying paper thickness) or perhaps an entire plastic piece (holding a spring or even unrelated to springs) could have broken off or bent. This isn't necessarily pertaining to that specific model of printer but the general operation of it is probably similar to many from a mechanical standpoint... if it's nothing obvious then she (or someone nearby) will have to understand a bit about how it mechanically works in order to find what's wrong. They're essentially throwaway printers though, repair can be unworthwhile in many cases. It looks like a replacement could be had for about $70, if she had enough toner refills already to make choosing same thing again worthwhile, but in the interim if these are standard format files, a local Kinkos or other copy center can probably get the rest of the print job done "right now". |
#3
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"Gary Brown" wrote in message ... Hi, My daughter just called from DC. Her printer (HP 3650) stopped feeding in the middle of a print job. She can hear the usual noises but it just won't feed. She tried fanning the paper then feeding in one sheet to no avail. Sounds like worn out paper rollers. I've fixed laser printers by coating and wiping clean the rollers with brake fluid. It doesn't last but definately gets you through a month or so until new rollers can be found/shipped. |
#4
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If she can see the rubber rollers that move the paper, she might try
cleaning them with alcohol and a lint free cloth or swab. But as was mentioned, a good inspection is the best thing to do. Make sure she doesn't stick her finger in the rollers while they are moving. Also make sure she hasn't moved a control for the paper thickness. If it was to be set on envelopes, it might not grab normal letter size paper. Clark Gary Brown wrote: Hi, My daughter just called from DC. Her printer (HP 3650) stopped feeding in the middle of a print job. She can hear the usual noises but it just won't feed. She tried fanning the paper then feeding in one sheet to no avail. Any ideas on how to fix this? Thanks, Gary |
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