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hard drive not recognised
Hi (I sent this message yesterday but nobody answered...)
I have a computer running under Windows XP SP1 and with two hard drives: - one Hitachi Deskstar 120GB about two years old - one Maxtor 13GB about 4 years old System and program files are on the Hitachi, I use the Maxtor as an archive. Yesterday I was working under MS Word and as I wanted to save the document, Word displayed a message saying that it can't find the drive (I was actually attemtping to save it on the Maxtor). I checked and indeed, there was only one hard drive in "My Computer". I restarted my computer and now there are two situations: - when, while detecting IDE drives, the computer detectes the Maxtor, Windows is not lauched and the computer stands by with a black screen - if the Maxtor is not detected (it implies, I don't know why, that my DVD burner is not detected too), then Windows is lauched. If anybody had such a problem before, please do help me, I really need the files I have on this drive! Thanks, Vladimir |
#2
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hard drive not recognised
wrote in message oups.com... Hi (I sent this message yesterday but nobody answered...) I have a computer running under Windows XP SP1 and with two hard drives: - one Hitachi Deskstar 120GB about two years old - one Maxtor 13GB about 4 years old System and program files are on the Hitachi, I use the Maxtor as an archive. Yesterday I was working under MS Word and as I wanted to save the document, Word displayed a message saying that it can't find the drive (I was actually attemtping to save it on the Maxtor). I checked and indeed, there was only one hard drive in "My Computer". I restarted my computer and now there are two situations: - when, while detecting IDE drives, the computer detectes the Maxtor, Windows is not lauched and the computer stands by with a black screen - if the Maxtor is not detected (it implies, I don't know why, that my DVD burner is not detected too), then Windows is lauched. If anybody had such a problem before, please do help me, I really need the files I have on this drive! Thanks, Vladimir You could check if the connectors are firmly in place. However it sounds like the drive may be on its way out. Try booting from a Knoppix (or similar) live cd. If you succeed burn the data to cd / dvd and replace the drive. |
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hard drive not recognised
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#4
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hard drive not recognised
Dave a écrit : wrote in message oups.com... Hi (I sent this message yesterday but nobody answered...) I have a computer running under Windows XP SP1 and with two hard drives: - one Hitachi Deskstar 120GB about two years old - one Maxtor 13GB about 4 years old System and program files are on the Hitachi, I use the Maxtor as an archive. Yesterday I was working under MS Word and as I wanted to save the document, Word displayed a message saying that it can't find the drive (I was actually attemtping to save it on the Maxtor). I checked and indeed, there was only one hard drive in "My Computer". I restarted my computer and now there are two situations: - when, while detecting IDE drives, the computer detectes the Maxtor, Windows is not lauched and the computer stands by with a black screen - if the Maxtor is not detected (it implies, I don't know why, that my DVD burner is not detected too), then Windows is lauched. If anybody had such a problem before, please do help me, I really need the files I have on this drive! Thanks, Vladimir You could check if the connectors are firmly in place. However it sounds like the drive may be on its way out. Try booting from a Knoppix (or similar) live cd. If you succeed burn the data to cd / dvd and replace the drive. The connectors are in place. I've just tried booting from Knoppix but it didn't work since when the BIOS recognises the Maxtor , the system hangs. It looks as if it wanted to boot from the Maxtor. I'll try tu make it run under another system. Thanks for your help anyway. |
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hard drive not recognised
Robert Heiling a écrit : wrote: Hi (I sent this message yesterday but nobody answered...) I have a computer running under Windows XP SP1 and with two hard drives: - one Hitachi Deskstar 120GB about two years old - one Maxtor 13GB about 4 years old System and program files are on the Hitachi, I use the Maxtor as an archive. Yesterday I was working under MS Word and as I wanted to save the document, Word displayed a message saying that it can't find the drive (I was actually attemtping to save it on the Maxtor). Do you recall if the Maxtor was almost full and wouldn't have had enough room for that Word file? These error messages are often very misleading and not related to the real problem. I have about 1,5GB free space on the Maxtor so I don't think that's the problem. I checked and indeed, there was only one hard drive in "My Computer". I restarted my computer and now there are two situations: - when, while detecting IDE drives, the computer detectes the Maxtor, Windows is not lauched and the computer stands by with a black screen - if the Maxtor is not detected (it implies, I don't know why, that my DVD burner is not detected too), then Windows is lauched. If anybody had such a problem before, please do help me, I really need the files I have on this drive! Go into your Bios and checkout the booting order for your hard drives. What might be happening there sometimes is that the system is attempting to boot from the Maxtor and since there is no? legitimate boot record and OS there it just hangs. At other times it gets past that and switches to the Hitachi and boots. I've encountered stranger situations than that myself. Bob It looks indeed as if the system was trying to boot from the Maxtor. But here's the problem: when the Maxtor is plugged in and the BIOS recognises it, then I can do nothing, not even enter the BIOS. I cannot make any change if the Maxtor is recognised! I think I'll try under another system and if I encounter further problems (or if it works) I'll write it here. |
#7
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hard drive not recognised
Robert Heiling a écrit : wrote: Robert Heiling a écrit : wrote: Hi (I sent this message yesterday but nobody answered...) I have a computer running under Windows XP SP1 and with two hard drives: - one Hitachi Deskstar 120GB about two years old - one Maxtor 13GB about 4 years old System and program files are on the Hitachi, I use the Maxtor as an archive. Yesterday I was working under MS Word and as I wanted to save the document, Word displayed a message saying that it can't find the drive (I was actually attemtping to save it on the Maxtor). Do you recall if the Maxtor was almost full and wouldn't have had enough room for that Word file? These error messages are often very misleading and not related to the real problem. I have about 1,5GB free space on the Maxtor so I don't think that's the problem. I checked and indeed, there was only one hard drive in "My Computer". I restarted my computer and now there are two situations: - when, while detecting IDE drives, the computer detectes the Maxtor, Windows is not lauched and the computer stands by with a black screen - if the Maxtor is not detected (it implies, I don't know why, thatmy DVD burner is not detected too), then Windows is lauched. If anybody had such a problem before, please do help me, I really need the files I have on this drive! Go into your Bios and checkout the booting order for your hard drives. What might be happening there sometimes is that the system is attempting to boot from the Maxtor and since there is no? legitimate boot record and OS there it just hangs. At other times it gets past that and switches to the Hitachi and boots. I've encountered stranger situations than that myself. Bob It looks indeed as if the system was trying to boot from the Maxtor. But here's the problem: when the Maxtor is plugged in and the BIOS recognises it, then I can do nothing, not even enter the BIOS. I cannot make any change if the Maxtor is recognised! I think I'll try under another system and if I encounter further problems (or if it works) I'll write it here. You haven't mentioned the master-slave relationships, but I suspect that the Maxtor is slave on the secondary as opposed to slave on the primary. If so, then an easy test to run is to unplug the power from your DVD and re-jumper the Maxtor as master. Then try again. Bob It's secondary master. I tried to make it work on another computer but it did succeed either. So it seems to be really out. Anyway thank you very much indeed for your help guys. |
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