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#1
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Nvidia (lack of) support
Hi all,
Do Nvidia reps read this group? Is it just me? Or does their web ("powered by Right Now") support site not work? I have created an account, and I can log in, but when I click "Add a Question", I get booted out to an earlier menu. How can I submit a question? Why is the gamma slider greyed out when overlay is selected? How can I adjust gamma for overlay video? Screenshot he http://img382.imageshack.us/img382/8...iawtff25kc.jpg I've been googling and asking about this issue for months. But it seems few people have noticed the problem. I'd like to hear from Nvidia tech about it. I have ATI cards and their drivers have gamma adjustment that WORKS correctly for overlay... |
#2
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They may read this but don't do support through here. All support should be directed to the actual
manufacturer of your card not Nvidia. Their drivers are posted as a courtesy to end users but not supported by them all support questions should go to card maker. -- Dave Vair CNE, CNA, MCP, A+, N+ "gluino" wrote in message oups.com... Hi all, Do Nvidia reps read this group? Is it just me? Or does their web ("powered by Right Now") support site not work? I have created an account, and I can log in, but when I click "Add a Question", I get booted out to an earlier menu. How can I submit a question? Why is the gamma slider greyed out when overlay is selected? How can I adjust gamma for overlay video? Screenshot he http://img382.imageshack.us/img382/8...iawtff25kc.jpg I've been googling and asking about this issue for months. But it seems few people have noticed the problem. I'd like to hear from Nvidia tech about it. I have ATI cards and their drivers have gamma adjustment that WORKS correctly for overlay... |
#3
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David Vair schrieb:
They may read this but don't do support through here. All support should be directed to the actual manufacturer of your card not Nvidia. Their drivers are posted as a courtesy to end users but not supported by them all support questions should go to card maker. Nope, certainly not. Board manufacturers are the last ones that can (and will) do anything about driver issues, because none of the board manufacturers even has driver development ressources. Nvidia delivers them the GPUs and reference designs, and tools to do simply modifications to the drivers (i.e. integrating a logo, or hiding several control panel options, both which is rarely used any more by OEMs these days). But the board makers have no influence on the drivers itself. Nvidia isn't providing them for courtesy but because they have to, simply because they are the only source for drivers... Same is btw valid for ATI... As to Nvidia support: well, I wouldn't count on getting answers from them. In the past we had some issues with Quadro and some application, but never got any answers even after several contacting attempts. The same experience was made by friends who contacted Nvidia because of driver issues they had with their Geforce cards. Again, no anwer. I really doubt Nvidia is reading here. Especially since most questions here are about overclocking or which card to buy for a certain system, and rarely about real issues that might be of interest for them. And since they even don't do real support over their website, it's very unlikely they care for us here at all... BTW: we also had issues with ATIs FireGL drivers (especially the lack of a control panel with more than three settings to change). We contacted ATI support and always got an anwer after a few days... Benjamin |
#4
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Benjamin Gawert wrote:
David Vair schrieb: They may read this but don't do support through here. All support should be directed to the actual manufacturer of your card not Nvidia. Their drivers are posted as a courtesy to end users but not supported by them all support questions should go to card maker. Nope, certainly not. Board manufacturers are the last ones that can (and will) do anything about driver issues, because none of the board manufacturers even has driver development ressources. Nvidia delivers them the GPUs and reference designs, and tools to do simply modifications to the drivers (i.e. integrating a logo, or hiding several control panel options, both which is rarely used any more by OEMs these days). But the board makers have no influence on the drivers itself. Nvidia isn't providing them for courtesy but because they have to, simply because they are the only source for drivers... Same is btw valid for ATI... As to Nvidia support: well, I wouldn't count on getting answers from them. In the past we had some issues with Quadro and some application, but never got any answers even after several contacting attempts. The same experience was made by friends who contacted Nvidia because of driver issues they had with their Geforce cards. Again, no anwer. I really doubt Nvidia is reading here. Especially since most questions here are about overclocking or which card to buy for a certain system, and rarely about real issues that might be of interest for them. And since they even don't do real support over their website, it's very unlikely they care for us here at all... BTW: we also had issues with ATIs FireGL drivers (especially the lack of a control panel with more than three settings to change). We contacted ATI support and always got an anwer after a few days... Benjamin They seem to check the nZone forums quite often. http://forums.nvidia.com Have you tried switching to advanced mode and controlling the brightness curves instead? That definitely gives gamma control. |
#5
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Quite simply, overlay may in fact not be running. :-) There are several ways
of rendering a video stream. In Media Player Classic, there are at least five ways: Overlay VMR7 (windowed) VMR9 (windowed) VMR7 (renderless) VMR9 (renderless) I think WinXP by default uses VMR7 in Windows Media Player. What what I can infer from the help files, it actually uses Direct3D and renders the video as a texture. One benefit of this is the ability to display custom-written subtitles for DivX DVD-rips found on BitTorrent. In Windows Media Player 9, go into Options - Performance tab - Advanced and uncheck "use video mixing renderer". You may have to disable YUV-flipping afterwards if the colors go psychedelic. WMP10 should have similar options. -- "War is the continuation of politics by other means. It can therefore be said that politics is war without bloodshed while war is politics with bloodshed." "gluino" wrote in message oups.com... Hi all, Do Nvidia reps read this group? Is it just me? Or does their web ("powered by Right Now") support site not work? I have created an account, and I can log in, but when I click "Add a Question", I get booted out to an earlier menu. How can I submit a question? Why is the gamma slider greyed out when overlay is selected? How can I adjust gamma for overlay video? Screenshot he http://img382.imageshack.us/img382/8...iawtff25kc.jpg I've been googling and asking about this issue for months. But it seems few people have noticed the problem. I'd like to hear from Nvidia tech about it. I have ATI cards and their drivers have gamma adjustment that WORKS correctly for overlay... |
#6
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gluino wrote:
Hi all, Do Nvidia reps read this group? Is it just me? Or does their web ("powered by Right Now") support site not work? I have created an account, and I can log in, but when I click "Add a Question", I get booted out to an earlier menu. How can I submit a question? Why is the gamma slider greyed out when overlay is selected? How can I adjust gamma for overlay video? Screenshot he http://img382.imageshack.us/img382/8...iawtff25kc.jpg Probably because overlay uses a different color space and the hardware doesn't have a native "gamma" control for it. You can play with the curve manually in "Advanced mode".. -- Robert Hancock Saskatoon, SK, Canada To email, remove "nospam" from Home Page: http://www.roberthancock.com/ |
#7
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Set Color Correction to "All" then see if the gamma slider does anything in
overlay. Just maybe. -- Ed Light Smiley :-/ MS Smiley :-\ Send spam to the FTC at Thanks, robots. |
#8
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Yes, [All] is certainly a good choice, otherwise the Red, Green, and Blue
will not track, and the hue will shift with brightness. Not good unless you like, for example, pinkish dark grays, bluish whites, and greenish midtones. Phil Weldon "Ed Light" wrote in message news:Yap2f.56041$lq6.51666@fed1read01... | Set Color Correction to "All" then see if the gamma slider does anything in | overlay. Just maybe. | | | -- | Ed Light | | Smiley :-/ | MS Smiley :-\ | | Send spam to the FTC at | | Thanks, robots. | | |
#9
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"All" meaning both desktop and overlay.
-- Ed Light Smiley :-/ MS Smiley :-\ Send spam to the FTC at Thanks, robots. Bring the Troops Home: http://bringthemhomenow.org Fight Spam: http://bluesecurity.com "Phil Weldon" wrote in message link.net... Yes, [All] is certainly a good choice, otherwise the Red, Green, and Blue will not track, and the hue will shift with brightness. Not good unless you like, for example, pinkish dark grays, bluish whites, and greenish midtones. Phil Weldon "Ed Light" wrote in message news:Yap2f.56041$lq6.51666@fed1read01... | Set Color Correction to "All" then see if the gamma slider does anything in | overlay. Just maybe. | | | -- | Ed Light | | Smiley :-/ | MS Smiley :-\ | | Send spam to the FTC at | | Thanks, robots. | | |
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