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#1
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wd 500Gig USB problem
I have a WD 500G HD and when connected to the IDE works great. I have
movies on it about 300G full. The problem is when I try to attach it to an external USB case then plug that into the usb port the drive takes forever to come up and be detected and when it does will not display my data. It shows as a RAW drive with 0gigs used. Under disk management in Administrative tools it shows as health but will not show as NTFS. Its blank their. I don't want to format it again. Any ideas? |
#2
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wd 500Gig USB problem
Hugh Sutherland wrote:
I have a WD 500G HD and when connected to the IDE works great. I have movies on it about 300G full. The problem is when I try to attach it to an external USB case then plug that into the usb port the drive takes forever to come up and be detected and when it does will not display my data. It shows as a RAW drive with 0gigs used. Under disk management in Administrative tools it shows as health but will not show as NTFS. Its blank their. I don't want to format it again. Any ideas? Check the jumpers on the hard drive. Some external enclosures work properly only when the Master/Slave/Cable Select jumper is not set to Master. |
#3
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wd 500Gig USB problem
On Tue, 31 Mar 2009 22:44:11 -0400, "Hugh Sutherland"
wrote: I have a WD 500G HD and when connected to the IDE works great. I have movies on it about 300G full. The problem is when I try to attach it to an external USB case then plug that into the usb port the drive takes forever to come up and be detected and when it does will not display my data. It shows as a RAW drive with 0gigs used. Under disk management in Administrative tools it shows as health but will not show as NTFS. Its blank their. I don't want to format it again. Any ideas? Check if your external enclosure supports NTFS. From what you write, it seems to support FAT / FAT32 only. (Easy solution: buy an enclosure that does support NTFS.) -- Kind regards, Gerard Bok |
#4
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wd 500Gig USB problem
The external housing might not support a 500 GB drive, e.g. mine supports up to only 320 GB. Hugh Sutherland wrote: I have a WD 500G HD and when connected to the IDE works great. I have movies on it about 300G full. The problem is when I try to attach it to an external USB case then plug that into the usb port the drive takes forever to come up and be detected and when it does will not display my data. It shows as a RAW drive with 0gigs used. Under disk management in Administrative tools it shows as health but will not show as NTFS. Its blank their. I don't want to format it again. Any ideas? -- Mike Walsh |
#5
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wd 500Gig USB problem
Hugh Sutherland wrote:
I have a WD 500G HD and when connected to the IDE works great. I have movies on it about 300G full. The problem is when I try to attach it to an external USB case then plug that into the usb port the drive takes forever to come up and be detected and when it does will not display my data. It shows as a RAW drive with 0gigs used. Under disk management in Administrative tools it shows as health but will not show as NTFS. Its blank their. I don't want to format it again. Any ideas? An interesting experiment might be to run HDTune on it (after verifying the jumper settings on the drive). (Version 2.55 is free and runs a read-only test) http://www.hdtune.com/download.html If the problem was with "supporting" 500GB, then you'd expect HDTune to get tied in knots, when running the benchmark. Does the benchmark test run all the way across the disk surface ? HDTune works at the physical level, so is independent of the file system type used on the partitions. For example, HDTune can do reads across the surface of my disk which has two Windows partitions and two Linux (EXT2) partitions. If the interface is USB2, and the enclosure has decent performance, the resulting benchmark curve should be a flat line at about 30MB/sec. That is about all that USB2 can manage, due to the protocols used. In USB 1.1 mode, you'd see a flat line with a little more than 1MB/sec offered. Connection via IDE ribbon cable, should offer better performance (and a downward sloped curve, rather than a flat line benchmark). Paul |
#6
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wd 500Gig USB problem
I tried changing the jumpers from CS to MSTR to SLAVE etc the only
difference is sometime in device manager it comes up as GERNERIC VOID USB DEVICE and sometimes as GENERIC USB DISK USB DEVICE. Either way it shows up as RAW with nothing on it (when it does show up in MY COMPUTER) and I know their is data on it. Why would the EXT closure not support NTFS since FAT32 only goes no highter then 32GIG. TODAYS HD's are all NTFS so todays USB enclosures should support NTFS. Why would the external usb housing only support up to 320GIG and not higher? HDTune didn't work since it won't see the usb drive and when I try it crashes "Hugh Sutherland" wrote in message ... I have a WD 500G HD and when connected to the IDE works great. I have movies on it about 300G full. The problem is when I try to attach it to an external USB case then plug that into the usb port the drive takes forever to come up and be detected and when it does will not display my data. It shows as a RAW drive with 0gigs used. Under disk management in Administrative tools it shows as health but will not show as NTFS. Its blank their. I don't want to format it again. Any ideas? |
#7
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wd 500Gig USB problem
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#8
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wd 500Gig USB problem
Hugh Sutherland wrote:
I tried changing the jumpers from CS to MSTR to SLAVE etc the only difference is sometime in device manager it comes up as GERNERIC VOID USB DEVICE and sometimes as GENERIC USB DISK USB DEVICE. Either way it shows up as RAW with nothing on it (when it does show up in MY COMPUTER) and I know their is data on it. Why would the EXT closure not support NTFS since FAT32 only goes no highter then 32GIG. TODAYS HD's are all NTFS so todays USB enclosures should support NTFS. Why would the external usb housing only support up to 320GIG and not higher? HDTune didn't work since it won't see the usb drive and when I try it crashes "Hugh Sutherland" wrote in message ... I have a WD 500G HD and when connected to the IDE works great. I have movies on it about 300G full. The problem is when I try to attach it to an external USB case then plug that into the usb port the drive takes forever to come up and be detected and when it does will not display my data. It shows as a RAW drive with 0gigs used. Under disk management in Administrative tools it shows as health but will not show as NTFS. Its blank their. I don't want to format it again. Any ideas? I just plugged in a USB flash drive, and HDTune is benchmarking it for me. It reads a flat line, at 29MB/sec. No crash. I put an 80GB IDE drive (Seagate) into a USB2 enclosure (Startech), and that benches as well, without crashing. It measures at about 27MB/sec and a flat line (with more variation in the performance than the flash drive shows). So your experience is different than mine. A crash suggests some operation failed. As for capacity limits, there is no logical explanation for why some USB drive enclosures have limits. In terms of the ATA/ATAPI spec, the last barrier currently of interest, is the changeover to 48bit LBA. And that should be at 137GB. The next limit, in environments like Windows, is at 2.2TB, due to 32 bit sector numbers or thereabouts. So why an IDE to USB adapter chip, should have a problem at 320GB, 500GB, or 1TB, is a mystery to me at least. But there are some controllers showing problems. I don't own any big disks here, so cannot try any test cases. 250GB is the largest disk I currently own. My collection spans 4GB, 40GB, 60GB, 80GB, 120GB, with the recent acquisition of a couple 250GB SATA drives. No 1TB drives yet. With respect to NTFS versus FAT32, the enclosure doesn't care. The enclosure is responsible for supporting READ(), WRITE(), and some set of raw device info commands. File systems are something above the physical protocol layer. All your enclosure knows, is "SEEK to sector 1234567", it neither knows nor cares that the thing at 1234567 is an element of a file system. I'd probably use something like TestDisk, to scan and see if the remnants of a file system are present. If the data is really valuable, then there is also the option of one of the many "$39.95 data recovery" software packages. I don't know how you go about selecting those, to get your money's worth. Some offer to scan first, and tell you how many files they've found, before you pay for the product and actually gain access to your files. ( Hint: If you want to quit at some menu level, press control-C. ) http://www.cgsecurity.org/wiki/TestDisk_Step_By_Step Something else you might experiment with, is connecting some other USB enclosure and separate disk, on the off chance that the USB protocol stack is corrupted. Examples of stuff you can screw around with, with regard to protocol stack, are here. "XP asks for drivers" http://www.uwe-sieber.de/usbtrouble_e.html "Cleanup Windows Device Manager in SAFE MODE" http://www.usbman.com/Guides/Cleanup...afe%20Mode.htm An automated way of doing that last one, is "renewUSB.bat" here, which uses DevCon. I haven't had the guts to try this :-) I'd want to disconnect the USB devices before trying. "Remove all USB devices and then rescan for new ones" http://www.robvanderwoude.com/devcon.php Windows has some caches of system files, and if enough copies are corrupted, it may not be possible to get a clean protocol stack again for USB. In that case, I might try a repair install (as long as no malware is suspected). A repair install leaves program installations intact, but refreshes system files. It requires a visit to Windows Update, for hours of security patches and Service Pack installations, and a CD with slipstreamed Service Pack is recommended to reduce the amount of downloading needed. (I.e. Download SP3, and slipstream it using your original installer CD. Keep it for a rainy day.) Nlite and Autostreamer are examples of automated tools for slipstreaming. I'm not sure whether Autostreamer is still supported. http://en.wikipedia.org/wiki/Nlite HTH, Paul |
#9
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wd 500Gig USB problem
Paul wrote:
.... snip ... An interesting experiment might be to run HDTune on it (after verifying the jumper settings on the drive). (Version 2.55 is free and runs a read-only test) http://www.hdtune.com/download.html However that page specifies that HDTune won't run on W98. Seems foolish. -- [mail]: Chuck F (cbfalconer at maineline dot net) [page]: http://cbfalconer.home.att.net Try the download section. |
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