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#1
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New DVD-R/W crashes Windows
A friend bought a Samsung DVD writer to replace his aging Sony
but couldn't get it to work properly. So he brought his computer but I'm not having much success either. The new drive is a Samsung SH-S223 and shows up in Device Manager. Computer details: Sempron 64 2800+, MSI K8NGM-V mobo, 1GB DDR400, 160GB Seagate PATA, PCI TV tuner, PCI Firewire card. Win XP SP3. Symptoms: The new DVD drive is detected in BIOS and shows up in My Computer. Disc title (CD and DVD) is displayed, but the computer always crashes when attempting to view the contents. The disk activity light flashes once per second all the time. The flashing stops if the new drive is disconnected. The old drive can still read CDs and works normally. The new drive works perfectly with my own computer. This is what I've tried - Removed TV tuner and Firewire cards Disconnected existing DVD drive Uninstalled tuner driver Uninstalled Daemon Tools virtual drive Reinstalled a Ghost backup of the OS drive, backed up a few months ago after a fresh installation with drivers and other apps. Cleared the BIOS and checked the battery Manually set PIO and DMA modes None of the above works and the symptoms remain exactly the same. Things are slightly better in Safe Mode. The access light still flashes but I can view the contents of discs, but Windows Explorer sometimes reports an error while browsing the contents. Autorun CDs fail to initialize and sometimes crashes Windows even in Safe Mode. What else can I do? Resolve possible IRQ conflict (I'm a bit hazy about this)? Look for new mobo driver? Flash the BIOS? Please let me know if I've left out relevant info. |
#2
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New DVD-R/W crashes Windows
pawihte wrote:
A friend bought a Samsung DVD writer to replace his aging Sony but couldn't get it to work properly. So he brought his computer but I'm not having much success either. The new drive is a Samsung SH-S223 and shows up in Device Manager. Computer details: Sempron 64 2800+, MSI K8NGM-V mobo, 1GB DDR400, 160GB Seagate PATA, PCI TV tuner, PCI Firewire card. Win XP SP3. Symptoms: The new DVD drive is detected in BIOS and shows up in My Computer. Disc title (CD and DVD) is displayed, but the computer always crashes when attempting to view the contents. The disk activity light flashes once per second all the time. The flashing stops if the new drive is disconnected. The old drive can still read CDs and works normally. The new drive works perfectly with my own computer. This is what I've tried - Removed TV tuner and Firewire cards Disconnected existing DVD drive Uninstalled tuner driver Uninstalled Daemon Tools virtual drive Reinstalled a Ghost backup of the OS drive, backed up a few months ago after a fresh installation with drivers and other apps. Cleared the BIOS and checked the battery Manually set PIO and DMA modes None of the above works and the symptoms remain exactly the same. Things are slightly better in Safe Mode. The access light still flashes but I can view the contents of discs, but Windows Explorer sometimes reports an error while browsing the contents. Autorun CDs fail to initialize and sometimes crashes Windows even in Safe Mode. What else can I do? Resolve possible IRQ conflict (I'm a bit hazy about this)? Look for new mobo driver? Flash the BIOS? Please let me know if I've left out relevant info. I'd go to the Samsung site and download the latest ASPI driver for your drive. http://www.samsungodd.com/eng/ They list 4 different models of your SH-S223 drive "F, Q, B, and L" so take a good look at the labels and such and make sure you pick the exact model as you go down thru their menu's. They mention to download and use the latest ASPI driver if your existing one is corrupted or you are having installation problems. Good luck |
#3
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New DVD-R/W crashes Windows
pawihte wrote:
A friend bought a Samsung DVD writer to replace his aging Sony but couldn't get it to work properly. So he brought his computer but I'm not having much success either. The new drive is a Samsung SH-S223 and shows up in Device Manager. Computer details: Sempron 64 2800+, MSI K8NGM-V mobo, 1GB DDR400, 160GB Seagate PATA, PCI TV tuner, PCI Firewire card. Win XP SP3. Symptoms: The new DVD drive is detected in BIOS and shows up in My Computer. Disc title (CD and DVD) is displayed, but the computer always crashes when attempting to view the contents. The disk activity light flashes once per second all the time. The flashing stops if the new drive is disconnected. The old drive can still read CDs and works normally. The new drive works perfectly with my own computer. This is what I've tried - Removed TV tuner and Firewire cards Disconnected existing DVD drive Uninstalled tuner driver Uninstalled Daemon Tools virtual drive Reinstalled a Ghost backup of the OS drive, backed up a few months ago after a fresh installation with drivers and other apps. Cleared the BIOS and checked the battery Manually set PIO and DMA modes None of the above works and the symptoms remain exactly the same. Things are slightly better in Safe Mode. The access light still flashes but I can view the contents of discs, but Windows Explorer sometimes reports an error while browsing the contents. Autorun CDs fail to initialize and sometimes crashes Windows even in Safe Mode. What else can I do? Resolve possible IRQ conflict (I'm a bit hazy about this)? Look for new mobo driver? Flash the BIOS? Please let me know if I've left out relevant info. I don't know if this will help you, but check the ribbon cable type. Ribbon cables come in 40 wire and 80 wire type. The 80 wire ones use thinner wires. On the 80 wire cable, every second wire is a ground signal, giving improved signal quality. If the problem is signal integrity, I'd try a modern 80 wire cable and see if it helps. It could always be an issue with the info the drive is sending, so it could be some other problem. I got all my 80 wire cables, back when retail hard drives came in a box, and included a cable with each drive. Those cables are great, for replacing the 40 wire cables that come with the motherboard. Paul |
#4
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New DVD-R/W crashes Windows
Paul wrote:
pawihte wrote: A friend bought a Samsung DVD writer to replace his aging Sony but couldn't get it to work properly. So he brought his computer but I'm not having much success either. The new drive is a Samsung SH-S223 and shows up in Device Manager. Computer details: Sempron 64 2800+, MSI K8NGM-V mobo, 1GB DDR400, 160GB Seagate PATA, PCI TV tuner, PCI Firewire card. Win XP SP3. Symptoms: The new DVD drive is detected in BIOS and shows up in My Computer. Disc title (CD and DVD) is displayed, but the computer always crashes when attempting to view the contents. The disk activity light flashes once per second all the time. The flashing stops if the new drive is disconnected. The old drive can still read CDs and works normally. The new drive works perfectly with my own computer. This is what I've tried - Removed TV tuner and Firewire cards Disconnected existing DVD drive Uninstalled tuner driver Uninstalled Daemon Tools virtual drive Reinstalled a Ghost backup of the OS drive, backed up a few months ago after a fresh installation with drivers and other apps. Cleared the BIOS and checked the battery Manually set PIO and DMA modes None of the above works and the symptoms remain exactly the same. Things are slightly better in Safe Mode. The access light still flashes but I can view the contents of discs, but Windows Explorer sometimes reports an error while browsing the contents. Autorun CDs fail to initialize and sometimes crashes Windows even in Safe Mode. What else can I do? Resolve possible IRQ conflict (I'm a bit hazy about this)? Look for new mobo driver? Flash the BIOS? Please let me know if I've left out relevant info. I don't know if this will help you, but check the ribbon cable type. Ribbon cables come in 40 wire and 80 wire type. The 80 wire ones use thinner wires. On the 80 wire cable, every second wire is a ground signal, giving improved signal quality. If the problem is signal integrity, I'd try a modern 80 wire cable and see if it helps. It could always be an issue with the info the drive is sending, so it could be some other problem. I got all my 80 wire cables, back when retail hard drives came in a box, and included a cable with each drive. Those cables are great, for replacing the 40 wire cables that come with the motherboard. Paul Sorry, I forgot to mention that the new drive is SATA and the old one is PATA. |
#5
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New DVD-R/W crashes Windows
pawihte wrote:
Sorry, I forgot to mention that the new drive is SATA and the old one is PATA. Do you have a spare hard drive ? Maybe you could do a fresh install of your OS on the spare, install whatever application software you'd normally test with, and verify it works that way. I leave the computer disconnected from the Internet, don't activate WinXP, and run it long enough to do my tests. If that works, then that increases the odds there is still something wrong with what is on the old C: . The test install process itself would be a partial verification, if you use the optical drive to do the install. Copying over some of the 5000 files on the CD is a good test. And during the initial part of the install, you have a much simplified OS running (so more likely to show pure hardware issues). I also test with my Linux LiveCD (Knoppix) - if two OSes show the same bad hardware symptoms, then I have some idea my new hardware is defective. I used that to diagnose one bad motherboard here. My favorite version, is version 5.3.1 - unfortunately, that one comes in DVD size only, so it is a huge download (more than 4GB). (I have about four versions, three CDs and one DVD.) The burning program K3B is included on 5.3.1, which can be used for burner testing. The boot time option "testcd", does a checksum on the files on the CD, which is a way to test read most of the CD. http://knoppix.net/wiki/Cheat_Codes http://en.wikipedia.org/wiki/K3b Paul |
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