Lower price by phone??

"Larry" ss563 no spam @ymail.com wrote in message
...
After I read what you said I got pizzed at myself for not seeing those
features. I checked my order and it has the T6400 and 1 year in home. I
must have posted the wrong specs. I was pizzed at Dell for it also but it
turned out to be my mistake.

Ant thoughts on the WLCD 1440x 900??
Thanks for taking the time to check it out.
Larry

Was mad enuf to almost look at one of those mac thingies!!
Larry

On Mon, 9 Mar 2009 21:08:41 -0500, "Larry" ss563 no spam @ymail.com
wrote:

I have heard you can get a lower price by phone vs ordering off the
internet. Any truth to this or would I be wasting my time.

Larry

I have received lower prices by phone but as others have said it's not
"universla" (aka hit and miss).

When Dell screws things up like they used to do quite a bit, I
escalated to their special situations area and received some
significant freebies such as a 3 year complete care warranty for free
(I had spent maybe 20 hours to fix their problem with an order and was
bounced around in their phone system, so giving it to me for free was
the least they could do.

Also, if you say that you wan to return a system within the return
period, in the past they have offered incentives to keep it. Typically
it has been a $100 credit, but once I got $100 plus $50 to spend in
the Dell store.

Dell has been undergoing significant negative IMO changes and all of
the above are based on past experiences so their policies may have
changed.