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#1
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DVD Writer only recognised as CD/DVD ROM in XP
Hi, I am troubleshooting an RM Compal CY27 Laptop with XP Pro SP3 installed as an OS. The CD Drive has been replaced with an Hitachi GSA-T40N slimline drive which I have updated the firmware to JW02 (latest available). The issue is this, whilst Image Burn will find the drive and happily burn CD's/DVD's (thus I know it works!!!) XP will only recognize the drive as a DVD-RAM Drive and so all recording functions are absent. On deeper analysis the Imapi service is missing from services altogether and no appropriate registry entries are present. The 'filters' issue widely reported does not apply as the registry entries reported (Upper & Lower Filters) do not exist in the first place. I have downloaded and installed Imapi V2.0 (for SP3) of microsoft but the service stubbornly remains absent from the services list and so no recording tab, no drag and drop to burn or other features are available. I have also followed the ms kb articles on the subject to no avail including the auto fix app provided by ms which simply reports that the drive is not capable of burning! Accordingly I am at a loss on this one as to why I cannot resolve what on the face of it seems a simple issue and would welcome any pointers you might offer as to what I need to do Many thanks in advance. PC Pilot |
#2
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DVD Writer only recognised as CD/DVD ROM in XP
Did you try to uninstall it with your device manager? Once it's uninstalled windows should recognize a new device and reinstall the appropriate drivers or if you have an installation cd use it or you could download the latest driver. It might need a controller driver I found a driver pack for your laptop here. http://drp.su/drivers/notebooks/?v=C...&id=18307&l=en here's where I found the firmware. http://burners.burn4free.com/hitachi...40n-driver.htm Also saw your post here. http://www.techsupportforum.com/foru...xp-608250.html You came to the right place for help. Hopefully this helps. If it didn't there are plenty of people on this site that are alot smarter than me that probably have better advice. |
#3
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DVD Writer only recognised as CD/DVD ROM in XP
In article , pcpilot wrote: Hi, I am troubleshooting an RM Compal CY27 Laptop with XP Pro SP3 installed as an OS. The CD Drive has been replaced with an Hitachi GSA-T40N slimline drive which I have updated the firmware to JW02 (latest available). The issue is this, whilst Image Burn will find the drive and happily burn CD's/DVD's (thus I know it works!!!) XP will only recognize the drive as a DVD-RAM Drive and so all recording functions are absent. Silly question: what purpose do you need XP's "built-in" burning engine if you already have configured a working software package like ImgBurn? |
#4
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DVD Writer only recognised as CD/DVD ROM in XP
Hi yukonron, Thank you for reply to my post. To confirm I have uninstalled (several times!) the DVD Writer via device manager and re-installed to no avail. Unfortunately windows regards dvd burners/cd drives and the like as 'generic' devices and offers no specific drivers and I have been unable to find any so far online. The driver pack link provided is to a torrent (which I am not familiar with) file however, if anyone has such a driver for this model of the Hitachi drive or knows where I can download it I would be most grateful. The firmware has been updated to JW02 (latest available??) already again no avail!! Hi also to Mike S. Not at all a silly question, my friend (who's laptop this is) is disabled and so finds drag and drop features as provided within the XP OS very useful whereas image burn and such like are somewhat less intuitive to her being already XP familiar. In fact image burn was only installed to PROVE windows wrong when stating this was not a recordable drive.......something it did with immediate effect, no question, no ceremony!!!! .....and besides there is something in me which says XP has this feature and it should be available if the drive is burner (as it is of course). Hence my desire to get it working!!! I am grateful for any advice/suggestions. Thanks, PCPilot |
#5
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DVD Writer only recognised as CD/DVD ROM in XP
I think the problem is with xp set up itself. You should be able to select options for autoplay. One of the options is *Burn files to disk using Windows Explorer* and you should check the box that says *Always do this for blank CD's* It's been awhile since I've had XP in Windows 7 the autoplay option is in the actual folder. I found a link that tells you how to do it in XP http://www.wikihow.com/Configure-CD-...-in-Windows-XP Hopefully this helps |
#6
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DVD Writer only recognised as CD/DVD ROM in XP
Hi again Yukonron, Thanks for your reply. I have tried to configure the Autoplay options in line with your suggestion however there is no 'Burn files to disk using Windows Explorer' option for any of the file types neither is there an option to 'Always do this for blank CD's' within this setup. Infact blank CD's are not mentioned and the only 'Burn' reference is for DVD Movies and for HD DVD Movies both of which offer 'Create an image using Image Burn'. I suspect the blank CD options are available only when the 'recording' tab is also present within properties which suggests it is perhaps linked to the Imapi service which is not present here for some reason. .....any other thoughts?? Thanks PCPilot |
#7
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DVD Writer only recognised as CD/DVD ROM in XP
pcpilot wrote:
I am troubleshooting an RM Compal CY27 Laptop with XP Pro SP3 installed as an OS. The CD Drive has been replaced with an Hitachi GSA-T40N slimline drive which I have updated the firmware to JW02 (latest available). The issue is this, whilst Image Burn will find the drive and happily burn CD's/DVD's (thus I know it works!!!) XP will only recognize the drive as a DVD-RAM Drive and so all recording functions are absent. On deeper analysis the Imapi service is missing from services altogether and no appropriate registry entries are present. The 'filters' issue widely reported does not apply as the registry entries reported (Upper & Lower Filters) do not exist in the first place. I have downloaded and installed Imapi V2.0 (for SP3) of microsoft but the service stubbornly remains absent from the services list and so no recording tab, no drag and drop to burn or other features are available. Is it this one (KB932716)? http://www.microsoft.com/download/en...ng=en&id=17073 What version is the wmp? There were CD problems with wmp7 and Roxio software. "Installed Media Player 7 and now I am having problems with my CD Drives. (Roxio Article Number 000726-0003) |
#8
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DVD Writer only recognised as CD/DVD ROM in XP
Sounds like Imgburn has buggered your CD drive. Uninstall Imgburn forever
and install Alcohol 52% and see if it recognizes the drive. This should fix it if it recognizes it then install Cheeta DVD burner. pcpilot wrote: Hi, I am troubleshooting an RM Compal CY27 Laptop with XP Pro SP3 installed as an OS. The CD Drive has been replaced with an Hitachi GSA-T40N slimline drive which I have updated the firmware to JW02 (latest available). The issue is this, whilst Image Burn will find the drive and happily burn CD's/DVD's (thus I know it works!!!) XP will only recognize the drive as a DVD-RAM Drive and so all recording functions are absent. On deeper analysis the Imapi service is missing from services altogether and no appropriate registry entries are present. The 'filters' issue widely reported does not apply as the registry entries reported (Upper & Lower Filters) do not exist in the first place. I have downloaded and installed Imapi V2.0 (for SP3) of microsoft but the service stubbornly remains absent from the services list and so no recording tab, no drag and drop to burn or other features are available. I have also followed the ms kb articles on the subject to no avail including the auto fix app provided by ms which simply reports that the drive is not capable of burning! Accordingly I am at a loss on this one as to why I cannot resolve what on the face of it seems a simple issue and would welcome any pointers you might offer as to what I need to do Many thanks in advance. PC Pilot -- The Grandmaster of the CyberFROG Come get your ticket to CyberFROG city Nay, Art thou decideth playeth ye simpleton games. *Some* of us know proper manners Very few. I used to take calls from *rank* noobs but got fired the first day on the job for potty mouth, Bur-ring, i'll get this one: WHAT'S YOUR PROBLEM JERK!!? We're here to help you dickweed, ok, ok give the power cord the jiggily piggily wiggily all the while pushing the power button repeatedly now take everything out of your computer except the power supply and *one* stick of ram. Ok get the next sucker on the phone. Deirdre Straughan (Roxio) is a LIAR (Deirdre McFibber) There's the employer and the employee and the FROGGER and the FROGEE, which one are you? Hamster isn't a newsreader it's a mistake! El-Gonzo Jackson FROGS both me and Chuckcar (I just got EL-FROG-OED!!) I hate them both, With useless bogus bull**** you need at least *three* fulltime jobs to afford either one of them I'm a fulltime text *only* man on usenet now. The rest of the world downloads the binary files not me i can't afford thousands of dollars a month UBB = User based bullFROGGING Master Juba was a black man imitating a white man imitating a black man Using my technical prowess and computer abilities to answer questions beyond the realm of understandability Regards Tony... Making usenet better for everyone everyday This sig file was compiled via my journeys through usenet |
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