If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Compaq 5005rs//stuck in safe mode/wont boot up
We installed an anti-virus software. We deleted the bad files. We rebooted.
At reboot we got 3 choices 1,2,3. one choice for step by step , one choice for safe mode start up and one other choice. However we get errors problem with register and memory cache. We attempt to put in boot recover disk, it says to call compaq. We got the computer to semi put it stated "found addtional hardware", select a driver from drive a: or it says browse. If u click browse system will not read anything to add drivers. We dont have any floppy disks for drive a:, i went to the compaq web site it says they sell the recover cd for about 16.00 and change. I am sure there is no floppy with this. Could this be a software or hard ware problem. We put the computer in the shop about 6 months ago and spent 350.00 for a new hard drive. The computer since then has never been able to or prior able to read the recover disk. My brother in law works on computers said who ever did the repairs "trashed our computer". Any suggestions ? Should we just order a new circuit board and new hard drive our selves and try to fix it ? or should we look for software disks for drive a: and drive C: etc. Thanks. |
#2
|
|||
|
|||
I think I would start by running complete diagnostics on the computer's
hardware. If the hardware is not 100% OK, then the software can do amazingly bad things. 1. The HP web site MAY have diagnostics for this model of computer. If so, download and run them. 2. MEMTEST-86 is a free memory tester that also exercises a lot of the processor and motherboard circuitry. 3. The manufacturer of the hard drive (with few exceptions) provides hard drive diagnostic software that will either certify the drive as 100% operational or determine that it is not working right. Important point: ALL of these diagnostics do not run under Windows. Why? If the Windows software is screwed up, then any Windows-based diagnostic (e.g. SCANDISK) provides unreliable results. Once you are sure that the hardware is OK, proceed on to the software. Which operating system is in use on the computer? Rather than relying on a Compaq restore program, which in turn may rely on a copy of the operating system hidden on the ORIGINAL hard drive (but not present on the replacement), you are better off getting an off-the-shelf version of Windows with legit Certificate of Authentication, and loading it onto the system. You may also need some additional drivers for the computer, generally available from the HP web site. My search of the HP web site turns up a Presario 5005sr (model sold through Sears), but not a 5005rs. If the operating system is Windows ME, this is arguably the worst operating system Microsoft ever delivered. Finally, this is a 4-year-old computer. Look closely at how much money you are willing to put into it. I've been selling comparable computers refurbed for $150 including a legit copy of Windows 2000 (1000x more stable than Windows ME). New computers can be had for around $400, if you watch the sale and promotional offers... Ben Myers On Tue, 12 Jul 2005 02:01:49 -0700, "Jo Jo" wrote: We installed an anti-virus software. We deleted the bad files. We rebooted. At reboot we got 3 choices 1,2,3. one choice for step by step , one choice for safe mode start up and one other choice. However we get errors problem with register and memory cache. We attempt to put in boot recover disk, it says to call compaq. We got the computer to semi put it stated "found addtional hardware", select a driver from drive a: or it says browse. If u click browse system will not read anything to add drivers. We dont have any floppy disks for drive a:, i went to the compaq web site it says they sell the recover cd for about 16.00 and change. I am sure there is no floppy with this. Could this be a software or hard ware problem. We put the computer in the shop about 6 months ago and spent 350.00 for a new hard drive. The computer since then has never been able to or prior able to read the recover disk. My brother in law works on computers said who ever did the repairs "trashed our computer". Any suggestions ? Should we just order a new circuit board and new hard drive our selves and try to fix it ? or should we look for software disks for drive a: and drive C: etc. Thanks. |
#3
|
|||
|
|||
That sounds like the same computer i have, it is one from Sears. It is
running windows ME as well. I will give it a go and see what happens. Thank you. ben_myers_spam_me_not @ charter.net (Ben Myers) wrote in message ... I think I would start by running complete diagnostics on the computer's hardware. If the hardware is not 100% OK, then the software can do amazingly bad things. 1. The HP web site MAY have diagnostics for this model of computer. If so, download and run them. 2. MEMTEST-86 is a free memory tester that also exercises a lot of the processor and motherboard circuitry. 3. The manufacturer of the hard drive (with few exceptions) provides hard drive diagnostic software that will either certify the drive as 100% operational or determine that it is not working right. Important point: ALL of these diagnostics do not run under Windows. Why? If the Windows software is screwed up, then any Windows-based diagnostic (e.g. SCANDISK) provides unreliable results. Once you are sure that the hardware is OK, proceed on to the software. Which operating system is in use on the computer? Rather than relying on a Compaq restore program, which in turn may rely on a copy of the operating system hidden on the ORIGINAL hard drive (but not present on the replacement), you are better off getting an off-the-shelf version of Windows with legit Certificate of Authentication, and loading it onto the system. You may also need some additional drivers for the computer, generally available from the HP web site. My search of the HP web site turns up a Presario 5005sr (model sold through Sears), but not a 5005rs. If the operating system is Windows ME, this is arguably the worst operating system Microsoft ever delivered. Finally, this is a 4-year-old computer. Look closely at how much money you are willing to put into it. I've been selling comparable computers refurbed for $150 including a legit copy of Windows 2000 (1000x more stable than Windows ME). New computers can be had for around $400, if you watch the sale and promotional offers... Ben Myers On Tue, 12 Jul 2005 02:01:49 -0700, "Jo Jo" wrote: |
Thread Tools | |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
FS PRINTER PARTS trays fusers drums printheads -- oki fujitsu hp genicom epson ibm dec jetdirect laserjet lexnmark qms okidata ml320 mannesmann tally printonix tektronix qms toshiba zebra otc ibm lexmark intermec dec compaq montreal canada toronto o | [email protected] | Printers | 2 | May 8th 05 09:58 PM |
Compaq FAQ | HH | Compaq Computers | 0 | December 30th 04 05:40 PM |
Compaq FAQ | HH | Compaq Computers | 0 | September 23rd 04 12:21 PM |
Compaq FAQ | HH | Compaq Computers | 0 | August 21st 04 11:30 AM |
Compaq FAQ ** New Link | HH | Compaq Computers | 0 | June 19th 04 11:47 AM |