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Problem with Presario
Have been given a laptop to 'look' at by a relative who suspects his
daughter may have dropped it though there is no obvious outward sign of damage. Appears to boot OK but screen is blank. Adding an external monitor confirms that it seems to run OK. However, I have also noticed if machine is tilted back slightly it cuts out! Oh and the battery doesn't appear to charge (though it might be dud!) Is this beyond repair or going to be expensive? Regards Chris Curtis |
#2
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Chris Curtis wrote:
Have been given a laptop to 'look' at by a relative who suspects his daughter may have dropped it though there is no obvious outward sign of damage. Appears to boot OK but screen is blank. Adding an external monitor confirms that it seems to run OK. However, I have also noticed if machine is tilted back slightly it cuts out! Oh and the battery doesn't appear to charge (though it might be dud!) Is this beyond repair or going to be expensive? Regards Chris Curtis Can you post the model number - on the base - and can you check if the battery is a Compaq brand. May be able to help you if you can supply that info. I also have user manuals/tech manuals for some Compaq models in PDF format that may help. -- Regards Echy Greetings from Melbourne, Australia www.thatsmelbourne.com.au |
#3
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"Echy" wrote in message
... Chris Curtis wrote: Have been given a laptop to 'look' at by a relative who suspects his daughter may have dropped it though there is no obvious outward sign of damage. Appears to boot OK but screen is blank. Adding an external monitor confirms that it seems to run OK. However, I have also noticed if machine is tilted back slightly it cuts out! Oh and the battery doesn't appear to charge (though it might be dud!) Is this beyond repair or going to be expensive? Regards Chris Curtis Can you post the model number - on the base - and can you check if the battery is a Compaq brand. May be able to help you if you can supply that info. I also have user manuals/tech manuals for some Compaq models in PDF format that may help. -- Regards Echy Hi Echy Its a Presario 2114EA and the battery is a hpf4089a/f4812a p/n 916-2160. I've downloaded the Maintenance & Service Guide, Service Manual and Reference manuals from the website but haven't dived into them yet apart from checking battery indicator lights and charging times! Regards Chris |
#4
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Chris Curtis wrote:
"Echy" wrote in message ... Chris Curtis wrote: Have been given a laptop to 'look' at by a relative who suspects his daughter may have dropped it though there is no obvious outward sign of damage. Appears to boot OK but screen is blank. Adding an external monitor confirms that it seems to run OK. However, I have also noticed if machine is tilted back slightly it cuts out! Oh and the battery doesn't appear to charge (though it might be dud!) Is this beyond repair or going to be expensive? Regards Chris Curtis Can you post the model number - on the base - and can you check if the battery is a Compaq brand. May be able to help you if you can supply that info. I also have user manuals/tech manuals for some Compaq models in PDF format that may help. -- Regards Echy Hi Echy Its a Presario 2114EA and the battery is a hpf4089a/f4812a p/n 916-2160. I've downloaded the Maintenance & Service Guide, Service Manual and Reference manuals from the website but haven't dived into them yet apart from checking battery indicator lights and charging times! Regards Chris Hi again Re the no picture problem. I had the exact problem on a Compaq Armada 7400. Following the 7400 tech manual I partially unassembled the machine and then reassembled it. That process restored the picture. I have since achieved the same result on a Toshiba notebook. In these cases I suppose it was a loose connection, yours may be more serious if it was dropped. Anyway it certainly worked and worth a try IMO. Hope that is of some help. -- Regards Echy Greetings from Melbourne, Australia www.thatsmelbourne.com.au |
#5
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"Echy" wrote in message
... Chris Curtis wrote: "Echy" wrote in message ... Chris Curtis wrote: Have been given a laptop to 'look' at by a relative who suspects his daughter may have dropped it though there is no obvious outward sign of damage. Appears to boot OK but screen is blank. Adding an external monitor confirms that it seems to run OK. However, I have also noticed if machine is tilted back slightly it cuts out! Oh and the battery doesn't appear to charge (though it might be dud!) Is this beyond repair or going to be expensive? Regards Chris Curtis Can you post the model number - on the base - and can you check if the battery is a Compaq brand. May be able to help you if you can supply that info. I also have user manuals/tech manuals for some Compaq models in PDF format that may help. -- Regards Echy Hi Echy Its a Presario 2114EA and the battery is a hpf4089a/f4812a p/n 916-2160. I've downloaded the Maintenance & Service Guide, Service Manual and Reference manuals from the website but haven't dived into them yet apart from checking battery indicator lights and charging times! Regards Chris Hi again Re the no picture problem. I had the exact problem on a Compaq Armada 7400. Following the 7400 tech manual I partially unassembled the machine and then reassembled it. That process restored the picture. I have since achieved the same result on a Toshiba notebook. In these cases I suppose it was a loose connection, yours may be more serious if it was dropped. Anyway it certainly worked and worth a try IMO. Hope that is of some help. -- Regards Echy Greetings from Melbourne, Australia www.thatsmelbourne.com.au I'll give it a go! Chris |
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